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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
766 Reviews

766 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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April 05, 2025

Very good Was easy to work with answered all our questions made us feel comfy More

by tinadoran63
Recommend Dealer
Yes
Employees Worked With
Joshua Torres
Apr 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We’re glad you felt comfortable and had all your questions answered. We look forward to your next visit. Michael Muldoon Service Manager 864 918 7012

April 05, 2025

They remember you, always friendly, helpful. With the text messages very easy to get updated More

by valerie.knowles75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the young man that took my truck back in on the same day
Apr 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We're glad our team’s friendliness and helpfulness, along with the text updates, made your experience smooth and enjoyable. We look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012

April 05, 2025

Going on almost a year with the same issue. Still not fixed and I have been out there several times, waited hours and nothing. All for a door handle, windsheild and tint strip to be replaced... More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Plourde
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Scheduled the repair months in advance. Brought the car in and sat for 4 hours only to be told the part they needed had to be ordered. Brought it back the second day to be told the part we More

by LessThanHappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know the name of the person who assisted
Apr 05, 2025 -

Parks Ford Lincoln of Gainesville responded

I'm sorry to hear about your experience. We strive to provide efficient and reliable service, and it's clear we fell short. I appreciate your patience and feedback. Please feel free to reach out so we can work to make things right. Parks Hyundai 352-372-4251

April 05, 2025

Minimal communication was supposed to have my car completed by 2:00 and it was 5:30 More

by anncollins352
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
April 05, 2025

My RV broke down and I called parks ford on Saturday,March 15th. They gave me an appointment for Tuesday March 18th. While I was on my way to drop it off on the 17th Devon emailed me that they More

by Raskay542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devon
April 05, 2025

Sales staff spent a lot of time helping us choose the best vehicle for our needs. More

by KGATES2821
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Plourde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levin Hickman
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Excellent Pleasure to deal with. They are very attentive to your needs and strive for excellent service. More

by jruskin1
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levin Hickman
Apr 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the wonderful feedback! We're glad you had a great experience and appreciated our attentive service. We look forward to serving you again! Michael Muldoon Service Manager 864-918-7012

April 05, 2025

Great experience. Technician was very fast and service technician explained everything well. Will be back. More

by Rbullara3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christain Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Muldoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We're glad to hear everything was handled quickly and clearly. We look forward to serving you again! Michael Muldoon Service Manager 864-918-7012

April 05, 2025

From Michael Muldoon to Bill, the most professional, helpful I have ever received. They were courteous and extremely helpful. More

by BRENDAORMSBEE
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Stoufer
Apr 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, Brenda, for sharing your experience with Bill! We’re glad to hear you received such professional and helpful service. We appreciate your feedback and look forward to your next visit. Michael Muldoon, Service Manager, 864-918-7012

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