Parks Ford Lincoln of Gainesville - Service Center

Devon was very kind and took care of my car service when I went in and he made sure to explain everything and also explained the upcoming services that are expensive. This way I can plan ahead for it. I went in and he made sure to explain everything and also explained the upcoming services that are expensive. This way I can plan ahead for it. More

You guys were willing to take my Hyundai Kona in and do a diagnostic check even it was purchased from Southeast agency. Determined battery at fault. Apparently SE agency had a AAA used battery put in befo a diagnostic check even it was purchased from Southeast agency. Determined battery at fault. Apparently SE agency had a AAA used battery put in before I bought. Left me stranded with dead battery. Too bad for me and have to pay them for a new one More

Everyone in the service department was great. They kept me up-to-date on my car’s progress during the service. They kept me up-to-date on my car’s progress during the service. More

Ari was great. He made the process very simple and explained everything in detail to me. He also has great choices on watches. He made the process very simple and explained everything in detail to me. He also has great choices on watches. More

I am very dissatisfied. Minimum clarification and communication. Receptionist was unprofessional, gave little information as answers to my questions before I picked up my SU Minimum clarification and communication. Receptionist was unprofessional, gave little information as answers to my questions before I picked up my SUV. Inspection missed other issues with vehicle, such as my water-filled headlight, concerned about what else could be missed. Held vehicle for 5 days without call/explanation, I had to figure out getting to work those days not expecting repair to take that long. I was asked to pay an absurd price for a simple diagnostic code reading and small replacement part. The inside of my car was not respected with an exploded soda left in my cupholder which ruined some items in my SUV. I will not be coming to this service station again. More

Nice staff, very attentive, addressed my concerns while on a trip for vacation. Helped me find a rental as well on a trip for vacation. Helped me find a rental as well More

The work that is done at the dealership os very good. They also dona pretty thorough safety inspection. They also dona pretty thorough safety inspection. More

They didn’t help me at all. I had to call back over 2 months to get by car back and working. And they still haven’t payed for the rental I had to get while they were fixing my c I had to call back over 2 months to get by car back and working. And they still haven’t payed for the rental I had to get while they were fixing my car, from a problem that was their fault. More

They called & offered me a free oil change, I made the appointment. I arrived early they took my suv right away. I asked for tire rotation also, they said no problem. I was in & out in less than an hour, appointment. I arrived early they took my suv right away. I asked for tire rotation also, they said no problem. I was in & out in less than an hour, excellent service. More