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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
691 Reviews

691 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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March 03, 2025

Did a great job on my car seems to be running smoothly! And Bill very professional ..& knowledgeable. More

by sourbitz
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Never installed fuel line correctly. Then never cleaned my truck after 40+ gallons of diesel fuel sprayed ALL OVERy 125k truck So disappointed this time.!!! More

by info@brittlyn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Muldoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike was helpful... After all the bad.!
March 02, 2025

Excellent all the way around. Super courteous people! A totally positive experience. I can not remember the gentleman’s name but he is fairly new to the dealership and is of Cuban More

by debzipp55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donovan Plank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Valez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Tompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Muldoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

In and out in less time than expected. Polite and atmosphere was very acceptable. Waiting area very clean and comfortable. More

by MABASS1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christain Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We’re so glad to hear that your visit was quick and comfortable, and that our team made you feel welcome. We appreciate your kind words and look forward to seeing you again next time! Michael Muldoon Service Manager

March 01, 2025

Service at Parks has greatly improved. Thank you for taking steps to provide better service and making sure the customer comes first More

by DREICHERT66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your kind words and for noticing the improvements we’ve been working hard to make. Our team is committed to providing the best experience possible, and it means a lot to know that our efforts are making a positive difference. We truly appreciate your support and look forward to continuing to serve you. Michael Muldoon, Service Manager

March 01, 2025

The dealership had a nice atmosphere that was inviting and comforting. Mike L. was a phenomenal salesman. He didn’t try to pressure us into buying something right away or to get something that we didn’t More

by dagodfrey76
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Losinski (5 Stars)
February 28, 2025

From the moment that I got to your dealership to the moment, I drove away, Every associate I encountered made me feel like I really mattered express their appreciation for me coming to Parks Ford. So fo More

by Dick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your kind words! It means a lot to hear that you and Willow felt welcomed and appreciated from start to finish. We’re thrilled to have had the chance to serve you both, and we hope to see you again the next time you need service. Safe travels, and give Willow a scratch behind the ears from all of us at Parks Ford! Michael Muldoon Service Manager

February 28, 2025

I had a very positive experience at the service Ford service.Department the person who handled everything was named Devin.I don't recall his last name but he was very informative and helpful More

by kdrerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon handled my check in and out.
Mar 01, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your kind words! We’re thrilled to hear you had a positive experience with our service department and that Devin took such great care of you. We’ll be sure to pass along your compliments to him — he’ll really appreciate it. If you ever need service in the future, we’re here to help! Michael Muldoon Service Manager

February 28, 2025

Had a recalled part on my vehicle. Nakia reached out to me to schedule mobile service to have the parts replaced. The techs came to my house and fixed the issue . The techs were prompt More

by PHoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nakia, Zack, Vern
Mar 01, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your experience! We’re so glad to hear that Nakia and our mobile service team were able to take care of your recall quickly and professionally. Providing great customer service is always our goal, and it’s wonderful to know we delivered for you. We truly appreciate your recommendation and look forward to helping you again in the future! Michael Muldoon Service Manager

February 27, 2025

your prices are too high for services staff are very nice and the waiting are is clean More

by MEMBREY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your honest feedback. We’re glad to hear you found our staff friendly and our waiting area clean. We understand pricing is an important factor and appreciate your feedback. If you’d like to discuss your experience further, please reach out to Michael Muldoon, our Service Manager — we’d love the chance to help. (864) 918-7012

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