Back

Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
865 Reviews

865 Reviews of Parks Ford Lincoln of Gainesville - Service Center

Sort by
May 16, 2025

Great work, nice employees; however video was sent after I left about things I should work on and I wish we discussed this together instead of being told my car was perfect and was sent home. More

by jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

great Mobile service I do not write long comments take this or leave out comments More

by nicholsonpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luciano Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the feedback! We're glad you enjoyed the great mobile service. We appreciate your support and look forward to next time! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 15, 2025

Bill, my tech was great! He kept me informed on the progress of my repair and the ordered part that we had to wait for. Park Ford’s repair was completed earlier than expected More

by iamarowdygator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the feedback and for recognizing Bill’s great work. I’m glad we were able to complete your repair earlier than expected. I do apologize for the confusion around the estimate and invoicing—your comments help us improve. We’ll make sure the process is clearer moving forward. We look forward to seeing you again soon. Michael Muldoon Service Manager Parks Ford of Gainesville (864)-918-7012

May 15, 2025

only person that i has help me in the last few times I have been there is Devon Pokormy I will give him a 5 stars tks More

by Perry Harkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Pokormy
May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words about Devon—we’re lucky to have him on the team. I’ll be sure to share your feedback with him. We look forward to seeing you again soon. Michael Muldoon Service Manager Parks Ford of Gainesville (864)-918-7012

May 14, 2025

Very good experience. Got me in and out quickly Fraser was an excellent rep. Made everything very clear and was personable More

by asrosenberg90
Recommend Dealer
Yes
Employees Worked With
Fraser
May 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad to hear you had a smooth and efficient experience. Fraser will be happy to know he made a positive impression. We look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 14, 2025

I have three Fords. Staff there is professional, courteous and fair. The facility is very clean! Waiting room is comfy- I like being there and watching the techs work on More

by DaniJean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your continued support and for trusting us with all three of your Fords! We're glad you enjoy the experience, from our professional staff to the clean facility and comfortable waiting area. We look forward to taking care of you and your vehicles again soon! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 14, 2025

I’ve been coming there for about 2 years now. I’ve seen a lot of turnover with staff. Hopefully this new crew, which were very kind & helpful, will continue to invest themselves as this company More

by JHAR921780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed but should be; Ari Flores and Angel & of course the nice lady that helped me on the phone.
May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for posting your review! We appreciate your business and value your feedback. We look forward towards taking care of any service needs you may have in the future. From behalf of my colleagues we we wish you all the best! Gerald Acevedo Service Manager Parks Hyundai

May 14, 2025

All staff were friendly, professional and maintenance was done in a timely manner. Enjoyed my time at this dealership. More

by Shannonspradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to post a 5 star review! We are delighted to hear that you had a pleasant experience in our service department. We look forward to seeing you at your next visit. On behalf of my colleagues we wish you all the best! Gerald Acevedo Service Manager Parks Hyundai

May 13, 2025

Easy and fast to schedule a service appointment. Always back on time. Levin is on top of what is needed. More

by skipmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad scheduling was easy and that your vehicle is always ready on time. Levin will appreciate the shoutout—we’re lucky to have him. We look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 13, 2025

They pulled my credit when I didn’t agree and when I brought up the issue to the manager and Garret who ran me through the process ignored my question about my credit and kept sending me emails and text More

by katelynstanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garret Roe and the manager
1
...