Parks Ford Lincoln of Gainesville - Service Center

I was disappointed when my service man shrugged his shoulders & responded. I'm not the owner of hyundai. With a smirk on his face in response to my complaining about the failing factory paint job on my shoulders & responded. I'm not the owner of hyundai. With a smirk on his face in response to my complaining about the failing factory paint job on my hood. He said I should not file a claim.Because it was 99.9 % not going to get covered. I will never use your services again. I will never buy a Hyundai again because of my experience at this location. This is far from the first time i've had bad service here. I receive a notice in the mail that my paint may be covered by a new warranty i make an appointment the same week and I find out it's 6 months beyond. It's obvious, it's hyundais responsibility. What a frustrating experience, I actually thought you were going to do the right thing. I can't even believe you're asking my opinion. Look at the reviews about the paint. This is, after I had a failing engine and got stranded on the interstate. Another hyundai issue that was made my responsibility. Just wait until you break down.Don't do the right thing and have a recall?!?! I'm sure this we'll go nowhere and then I will be considered at disgruntled person, but whatever. I just want my hood to be painted by hyundai and have them pay for it because it is NOT because I have two hundred thousand miles on my car. I'm sure that will never happen. Thanks for reading. One more thing, I was one of the first appointments, I wanted to go sit down and he asked me to stay standing there while he figured out what he was trying to do. I eventually told him I was going to sit down, and to please come and get me for my signature. Ridiculous! More

Absolutely terrible dealership. The service department takes serval trips and days to actually fix something and they also used my car for joy rides as one trip that was 3 days long The service department takes serval trips and days to actually fix something and they also used my car for joy rides as one trip that was 3 days long they put 151 miles on my car. Disgusting. More

Had some warranty work done, first time I’ve been in the dealership Devon did a very good job getting me in and out on time. dealership Devon did a very good job getting me in and out on time. More

Was very disappointed in pricing for parts as this location was over double the price as 3 other Ford dealerships, services rendered and attempting to have a part under warranty replaced has turned in location was over double the price as 3 other Ford dealerships, services rendered and attempting to have a part under warranty replaced has turned into requiring me to communicate between ford dealerships. More

Davin did a great job at taking care of my truck. I really appreciate great customer service! I really appreciate great customer service! More

The price was too high for oil change and had to wait to pick up truck pick up truck More

Prompt, courteous and very attentive to detail I always know my car will get the attention it requires. know my car will get the attention it requires. More

They had some opportunities to make up for mistakes were all human and not perfect. Nobody should leave anything less than a 5 star on surveys as the dealerships pushed by the manufacturers are linking thei all human and not perfect. Nobody should leave anything less than a 5 star on surveys as the dealerships pushed by the manufacturers are linking their pay to these dumb xxx surveys. If I’m upset I address it with the staff and managers. I don’t come here and ruin the entire staffs bonus cause all it takes is one survey that gets less than 5 stars to cause everyone to lose that bonus. As a former dealer we’ve lost out over someone with a whinny child and it hit our survey or because they didn’t like the couch in the waiting room. What Yankee xxxxxxx does that? An obnoxious Carpetbagger Karen. So nothing negative to get anything less than a 5 star. Yes we had issues but i addressed it and it was handled to my satisfaction. More

Excellent service, very patient and attentive. Followed up with us on all levels of service. Followed up with us on all levels of service. More

We were running late for our appointment; however, we phoned Levin to advise. He put us at ease, and he assured us that our vehicle would be serviced. phoned Levin to advise. He put us at ease, and he assured us that our vehicle would be serviced. More