Parks Ford Lincoln of Gainesville

saturday 02/23/2013 me and my husband drove down to gainesville to test drive his "dream car", they had a used 2007 shelby gt500. we went down there with the thought of walking out with just a test dr gainesville to test drive his "dream car", they had a used 2007 shelby gt500. we went down there with the thought of walking out with just a test drive.. after dealing with steven he reasured us that there might be something we could do... unfortunately, there was nothing, so we left. on our drive home steven called us and suggested that we try getting approved through our bank that we already had a car loan with.. we called the bank and it took 2 days to get approved but they did it.. we kept steven informed of everything that was going on.. he even answered his phone after the dealership was closed.. we called him on sunday night to tell him we were approved and told him that we were going to the bank first thing in the morning. we called steven while we were on our way down there, we told him we had to do it as fast as possible because we had to get to work by 2.. and he had the car redetailed and ready to go when we got there.. we walked in and did the paper work, only spent about 1.5 hours in there.. and if you've been car shopping before you know that can be an all day process.. steven was outstanding.. he also mentioned his mustang that he just bought and he recommended s shop that did some customizations to his. he sat there and talked with us the entire time we were at the dealership. i would definitely recommend everyone to him, he was the best dealer we have had the pleasure of dealing with. More

Truck was serviced and problems were identified and fixed. They also identified some other crucial problems that needed to be fixed to keep me on the road. Misti and Bill were great. fixed. They also identified some other crucial problems that needed to be fixed to keep me on the road. Misti and Bill were great. More

I was in the market for an F250 Super Duty. I saw a great price posted on a truck in their lot. Steve battled with his Manager to lower the asking price to what I wanted (and could afford). After a week of s price posted on a truck in their lot. Steve battled with his Manager to lower the asking price to what I wanted (and could afford). After a week of shopping around town and trolling Craigslist I could not find a better truck in as great as condition or asking price than what we negotiated. After agreeing on the final price he graciously took time from selling cars and drove the truck to my own mechanic for an independent inspection before I handed over the check. Steve waited at my mechanic's shop until the inspection was complete, again losing time from selling more cars that day. The truck had minor, yet expected, normal mechanical wear for the year and mileage of the vehicle. After closing the deal and owning the truck I was stuck at work with a truck and my other vehicle at the Ford dealer's parking lot. Steve took time away from selling cars again and picked me up so could I get both vehicles home. Steve is enthusiastic about cars & trucks and he enjoys the working in the industry. But most importantly he is honest and has integrity. I would recommend him to anyone looking for new or used vehicles. More

The sales and finance team were wonderful. They helped me through every step and gave me a great deal. They also stayed an hour late to see the deal through. Highly recommended. through every step and gave me a great deal. They also stayed an hour late to see the deal through. Highly recommended. More

My salesman was very competent, took his time, did not rush the sale, and truly tried to make sure that I was getting a vehicle that was right for me. Customer service was the deciding factor for me. rush the sale, and truly tried to make sure that I was getting a vehicle that was right for me. Customer service was the deciding factor for me. More

Best deal I found any where in Central Florida. They went the extra mile to earn my business now and in the future. You must stop and give then a try. the extra mile to earn my business now and in the future. You must stop and give then a try. More

I have been very pleasantly delighted so far in working with this dealership. Glenn did a fantastic job with the sale and everyone else has been very polite and patient in answering my many questions. Th with this dealership. Glenn did a fantastic job with the sale and everyone else has been very polite and patient in answering my many questions. They worked with me to put a deal together on a car I keep falling on love with (2013 Mustang GT Premium) which says a lot since I loved the car I traded (BMW 335i). I'm proud to be a Ford owner after growing up with them and this dealership is a big part of the reason why. Kudos especially to Glenn for getting he ball rolling! More

Excellent service. Never felt pressured which is extremely important for me. Bought a fusion se and the quality was excellent. I was very impressed with the 2 year free service. extremely important for me. Bought a fusion se and the quality was excellent. I was very impressed with the 2 year free service. More

Very friendly staff, professional, and reliable. The sales representative took extra time to find what I was looking for and satisfy my interest in Ford. The personnel related to paper work and legal pa sales representative took extra time to find what I was looking for and satisfy my interest in Ford. The personnel related to paper work and legal part were very detail and look for ways to help me in saving money at the same time they help me to protect my investment. The faclities need to be upgraded, old computers and slow internet. A customer waiting area needs to be more comfortable. Pay attention to the bathrooms. More

MrSmithwas an excellent representative of your company. He was very professional and knowledgeable.My wife and I were very pleased with his interpersonal skills and explanations to the questions that we n He was very professional and knowledgeable.My wife and I were very pleased with his interpersonal skills and explanations to the questions that we needed answering! More