Parks Ford Lincoln of Gainesville
Gainesville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,243 reviews
Manager named Carlos gave me a written quote for a new 2012 F150 4x4 Lariat. He told me to take my time deciding on the purchase recognizing this was a big decision, an expensive truck. I went back to Ga 2012 F150 4x4 Lariat. He told me to take my time deciding on the purchase recognizing this was a big decision, an expensive truck. I went back to Gainesville Ford the next morning with a voucher from my bank to purchase the vehicle and the manager on duty said he could honor the Price Carlos quoted because price he quoted for my trade the afternoon before was no longer good. His new price for the vehicle went up $2,600. He said it was too bad and there was nothing he could do about it. In summary, they gave me a written price quote, looked me in the eye and shook my had, then failed to deliver on our agreement. Beware, these guys are dishonest. Their word and written quote means nothing. More
The car was at the dealership for a couple of hours. The car was at the dealership for a couple of hours. They performed a 'complete multipoint inspection' ($500 : parts $222, labor $278), during whi The car was at the dealership for a couple of hours. They performed a 'complete multipoint inspection' ($500 : parts $222, labor $278), during which they did the following: replace a 'leaking valve cover gasket - valve rocker arm cove' ($176.80 : parts $65, labor $109) and then replaced something called an 'idle air sensor - O2 sensor and idle air control valve' ($612.09: parts $399 , labor $213) I was charged a total of $1373.42 The labor charges were $600.95 Since then I've had some slight starter problems, but that could be something different. More
Have been customers of this dealership for a number of years and have been pleased with their assistance to us, so we returned to trade in our 2002 Lincoln Town Car and purchase a new 2011 Lincoln Town ca years and have been pleased with their assistance to us, so we returned to trade in our 2002 Lincoln Town Car and purchase a new 2011 Lincoln Town car from them. We started with Warren (manager) and were referred to Sales Consultant David Swan for additional asistance. He couldn't have been nicer or more helpful from start to finish and he even helped us remove our groceries we'd just purchased from the old car and place them in the new one that we drove home later that afternoon!! He also windexed the interior of a window that looked a bit smudged and provided us with water and friendly conversation. Dealing with Jackie Fralic (finance manager) was also a pleasure and she was efficient and helpful. We would certainly recommend this dealership and their staff to our friends and neighbors not only for the "fast track" purchase we made, but for the ways they have provided warranty work during the 9 years of prior ownership of a Lincoln. Outstanding. More
Great friendly service and great selection. Tracey is the best. Friendly and knowledgeable. Would definitely come back for my next vehicle. I was looking for a high mileage vehicle, and they had many to choo best. Friendly and knowledgeable. Would definitely come back for my next vehicle. I was looking for a high mileage vehicle, and they had many to choose from. The service here is also excellent as they have serviced my past vehicles. More
I highly recommend this dealership. I recently went here looking for a new car and was helped by Sebastian Savona. He was more than capable of providing me with all the information I was looking for and ans looking for a new car and was helped by Sebastian Savona. He was more than capable of providing me with all the information I was looking for and answered any questions I had. He also provided what I would call perfect customer service. I highly recommend Ford Lincoln Mercury and Sebastian Savona. More
My experience with Sebastion Savona was outstanding. He provided me with phenomenal service. He was very knowledgeable about the vehicles. He knew what I wanted. He was very polite and friendly as if I kne provided me with phenomenal service. He was very knowledgeable about the vehicles. He knew what I wanted. He was very polite and friendly as if I knew him for a long time. He gave me the best price that any other dealer could give me. More
I came down to this dealership and Sebastian Savona helped me out and it was a great customer service very impressed. He answered all my questions and informed me very well. definitely recommend Ford L helped me out and it was a great customer service very impressed. He answered all my questions and informed me very well. definitely recommend Ford Lincoln Mercury of Gainesville and Sebastian Savona. More
If you wand a very easy, straightforward transaction, along with a great deal, then ask for Tracy Davis! They worked with me on several scenarios and different financing options on different vehicles. along with a great deal, then ask for Tracy Davis! They worked with me on several scenarios and different financing options on different vehicles. I came away 100% satisfied that I got what I wanted. The business manager, sales manager, and everyone I dealt with were all great, and obviously highly valued giving great customer service. More
I've been a customer of Ford Lincoln Mercury Hyundai of Gainesville for around 5 years. I have always received the best customer care possible. When I call for an appointment, anyone of the above mentione Gainesville for around 5 years. I have always received the best customer care possible. When I call for an appointment, anyone of the above mentioned representatives treat me with respect and kindness. I highly recommend this dealership and their customer care and service. In my experience, FLMH of G'ville go out of their way to make sure I'm a satisfied customer. I've tried independent repair shops, but I always come back to the dealership; I can count on the work being done correctly and not patched-up. If for some reason, which happens rarely, that something still isn't working properly, they make sure it is fixed to my satisfaction, and it is done with a helpful attitude. While I always grumble about the price of the repairs, I leave knowing the job was done properly. Because I am treated with such kindness and respect, I return to this dealership and highly recommend it to others. They really are a great team! Addendum: I forgot to mention Louie, he's the shuttle driver. He is such a nice man. Always helpful, friendly and curtious. He makes the trip back to work, from the garage, a pleasant experience. I've only recently had any interation with Allen. He always has a warm and friendly smile, but I can't write much about him, yet, as I really don't know him. More