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Parks Ford Lincoln of Gainesville

Gainesville, FL

4.2
1,390 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 1,390 reviews

May 24, 2017

Awesome Bill bowers was our sales person. He was not pushy at all. He listened to what we wanted/needed and worked very patiently with us to get us into the p More

by S. Benton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Chesoni
May 21, 2017

New ford buyer Looking at New cars to find something within my budget. I met a salesman named Bill Bowers he was wonderful and listened to my needs in a vehicle. He More

by Sean McGuigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bowers in sales, Mike Grimaldi, Pat Healey
May 20, 2017

Jim Palacios SALESMAN EXTRAORDINAIRE Jim Palacios was an outstanding salesman but was more like an old friend. We went there to service our Lincoln and left with a Ford Taurus. Everyone More

by USAFJim
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Palacios, Gus Duvall
May 05, 2017

Staff was friendly, informative, attentive, and courteous Was treated as if they really wanted my business. They also acted in a non aggressive way. They were polite too.. Would buy here again. More

by Lil Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and Quintin
May 05, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello and thank you for taking the time to review Parks of Gainesville. My name is Brent Russell - I am responsible for our customer relations and after-sale services. I read every review and comment about our dealerships and you comments mean a GREAT deal to us. On behalf of Matt Fortin and Quintin Deines, I want to say thank you for your feedback. I know you will MAKE THEIR DAY! Your review has done a fabulous job of describing our approach to Customer Services; thank you. Should the need arise, please do not hesitate to contact me at any time. We look for ways to improve our approach and services every day. Brent Russell - "The Guy with the Hat"

April 29, 2017

Great service Mario contacted me in January about my upcoming lease turn in. I told him that I wasn't sure what I wanted to do but would be happy to hear my options More

by Carolina honey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lutchman
April 17, 2017

2017 Ford Edge We were very impressed with our experience at Parks Ford Gainesville. From being greeted upon entering the dealership, discussions with salesman, test More

by Laura Dickert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crane
Apr 18, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello and thank you for taking time to provide your rating of your dealer experience. I am pleased to see we fulfilled your expectations and we are certainly grateful for your sharing your thoughts with others. Ultimately, there is nothing more important than Customer Service; it is what we DO...not just what we say (like everyone else). Brent Russell Director - Customer Relations.

April 14, 2017

AWESOME AMAZING LOVE MY NEW HYUNDAI SANTA FE SPORT. I WAS TREATED WITH KINDNESS AND RESPECT BY MY NEW FAVORITE SALESMAN SCOTT WRIGHT. MR. WRIGHT WENT ABOVE AND BEYON More

by PAMISPUPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SCOTT WRIGHT
April 09, 2017

Great Experience I had a terrible experience at Duval Acura so naturally I was equally as skeptical of this place. I spoke with Mario over the phone and told him I was More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Healey, Mario Lutchman
Apr 10, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello Jon: Thank you for taking the time to share your car buying experience at Parks Ford of Gainesville. As you clearly know, not all Dealerships are the same and our goal is to consistently exceed your expectations. We are sincerely grateful for your taking the time to provide a summary of your experience and rest assured we are committed to providing an amazing experience in the weeks, months, and years ahead with exceptional service. In our view, after the sale service is even more important than the time and service provided with the sale. Should you have any questions or need any assistance, please do not hesitate to call or mail me. My contact information is listed below. Brent F. Russell Director, Customer Relations (352) 372-4251 (extension 63226 BRussell@ParksofGainesville.com

March 31, 2017

Great experience I had my truck in service at Parks but it was becoming too costly to fix up so Matt Fortin in sales helped me get in to a new F150 right in my price r More

by JPThatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Healey
March 31, 2017

Helpful and fast I called in to find out if the dealership could help me considering I just got into an accident and I needed a new car my budget was really tight but More

by Bidbop22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lutchman
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