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Parks Ford Lincoln of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.3
1,486 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 1,486 reviews

December 31, 2017

Fantastic friendly sales experience We had a fantastic interaction with John Avery Guyton in ordering our new Ford Fusion Hybrid. He was very professional and attentive to our needs. The More

by jkh
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Avery Guyton
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Jan 30, 2018 -

Parks Ford Lincoln of Gainesville responded

Thank you for the wonderful review of Parks of Gainesville and John Guyton involving your purchase of the Ford Fusion Hybrid. You purchased an amazing vehicle that is best represented by a highly informed, well educated sales professional. John really does know these cars and he is most grateful for your FIVE-STAR Review of his services on your behalf. My name is Brent Russell and I am responsible for our Customer Relations. As such, I read every review about our Dealership. Should you have any questions or need assistance, please call me at (352) 372-4251, extension 63226 or via email at BRussell@ParksofGainesville.com. Respectfully, Brent Russell - Director, Customer Relations - "The Guy with the Hat"

December 30, 2017

My first time buying a car It was my first time buying and these guys took real good care of me in trying to figure out the best deal possible. They were all so friendly and res More

by Dylan Areizaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guyton, Mike Grimaldi, Mario Lutchman, Bob Weber
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Jan 18, 2018 -

Parks Ford Lincoln of Gainesville responded

Thank you for the very special first time buyer review of your experience at Parks of Gainesville. I am so glad you were able to benefit from a true "team effort" to help you. My name is Brent Russell and I am responsible for reading every single review...I do this to identify Customer suggestions that we can incorporate into our work process to strengthen the way we serve you. In our view, this is a continuous process that results in "CHANGE FOR THE BEST." Please keep my contact information handy for future reference. I am here to serve you in the weeks, months, and years ahead. Submitted with the greatest of respect, Brent Russell Director, Customer Relations - "The Guy with the Hat" (352) 372-4251, extension 63226

December 30, 2017

Great follow up and customer service Brian found the exact car I wanted with all features and made sure I was happy with the purchase. Highly recommend this dealership and Brian. More

by KAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Vance
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Jan 18, 2018 -

Parks Ford Lincoln of Gainesville responded

My name is Brent Russell and I am writing to express our appreciation for your taking the time to submit this review of your car buying experience at Parks of Gainesville. On behalf of all of us at Parks, we are most grateful for your comments and feedback. In particular, Brian asked me to forward a heartfelt thank you to you for recognizing his efforts. This really IS a big deal to him. Thank you for the FIVE-STAR Review - we are grateful. Wishing you all the BEST. Respectfully, Brent Russell Director, Customer Relations - "The Guy with the Hat" (352) 372-4251, extension 63226 BRussell@ParksofGainesville.com

December 30, 2017

New F150 purchase Great dealership. Very customer friendly. Can work with anyone and extremely helpful. Recommend at the highest level. This was my best experience eve More

by Patrick Metcalf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Vance
Report | Print
Jan 30, 2018 -

Parks Ford Lincoln of Gainesville responded

Thank you for the FIVE-STAR Review of your recent car-buying experience at Parks of Gainesville. My name is Brent Russell and I am responsible for our Customer Relations. As such, I read every review about our Dealership. We are most grateful for your comments and review. Should you have any questions or need assistance, please call me at (352) 372-4251, extension 63226 or via email at BRussell@ParksofGainesville.com. Respectfully, Brent Russell - Director, Customer Relations - "The Guy with the Hat"

December 26, 2017

Straight forward and professional Extremely professional, straight forward and honest. Dealing with Brian Vance provided the experience I look for when purchasing a new vehicle. I woul More

by Bdrivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Vance
Report | Print
Jan 18, 2018 -

Parks Ford Lincoln of Gainesville responded

On behalf of the entire Dealership and in particular, Brian Vance, thank you for the terrific FIVE-STAR Review of your car buying experience. I know Brian is most grateful for your comments and he asked me to express his gratitude on his behalf. My name is Brent Russell and I am the Director of Customer Relations. In this capacity, I read every single review, comment, or suggestion about our dealership. I do this to identify opportunities to incorporate Client suggestions and enhancements to strengthen the way we serve our Customer. Again, thank you for the feedback and most importantly, the opportunity to be of service to you. With the GREATEST of Respect, Brent Russell Director, Customer Relations - "The Guy with the Hat" (352) 372-4251, extension 63226

December 23, 2017

Amazing! I had the pleasure of dealing with Matt after we had to unfortunately lemon law our Explorer. We decided to upgrade to an Expedition. After going on More

by KrisK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2018 -

Parks Ford Lincoln of Gainesville responded

Thank you so very much for taking the time to prepare and submit this review of your vehicle purchasing experience with Parks of Gainesville, and in particular Matt Fortin. You have certainly been through a challenging situation and we are grateful for the opportunity to help you with the new Expedition and the wonderful FIVE-STAR review. Matt sincerely enjoyed his time with you and was pleased you gave him this opportunity. We know you have many choices and we want you to know that you REALLY COUNT at Parks of Gainesville. Please do not hesitate to call or email us at any time with any concerns, issues, or needs. You can reach me at any time on my phone or via email...whatever is easiest for you. Please do not hesitate to let us know if you have any needs or wants. I am here to serve you. Respectfully, Brent Russell Director, Customer Relations - "The Guy with the Hat" (352) 372-4251, extension 63226 BRussell@ParksofGainesville.com

December 22, 2017

Outstanding experience Everyone at the dealership was very polite and helpful from the minute I stepped into the dealership until I drove off with my car. Special thanks to More

by ufgt350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Russell, Bob Weber
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Jan 18, 2018 -

Parks Ford Lincoln of Gainesville responded

Hello and congratulations on your recent purchase. On behalf of the entire Dealership, we want to thank you for taking the time to prepare and submit this amazing FIVE-STAR Review...in particular, thank you for calling out the individuals. Your review truly means a great deal to both of them.. We are committed to a continuous effort to strengthen our performance in service to our Customers. Rest assured we are here to serve you over the weeks, months, and years ahead. At Parks of Gainesville you really make a difference. Respectfully, Brent Russell Director, Customer Relations - "The Guy with the Hat" PS- Your new car is really special!

December 12, 2017

Salesman was focused on helping me get my new focus I was looking for a great commuter car. This dealership and the employees that i worked with were fantastic!!! It was such an easy no hassle experien More

by Focusman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Grimaldi, Cody Wall
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Dec 13, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello and thank you for taking the time to prepare a FIVE STAR Review of your car buying experience with Cody Wall and Mike Grimaldi at Parks of Gainesville. On behalf of all of us at Parks of Gainesville, we are sincerely grateful for the terrific review and comments. You have truly helped Cody with these comments and he has asked me to forward a special thanks "just from him to you." My name is Brent Russell and I am responsible for reading every review, comment, or suggestion about our Dealership. We do this to identify opportunities to incorporate suggestions and innovations into our work process to do a better job of serving you and/or saving time and money. It is yet another way in which we can LISTEN to our Customers. This is all part of a culture we have adopted to embrace "Change for the BEST." The results have been amazing. I want to encourage you to keep my phone and email address handy so you can reach me when needed. You can call me at (352) 372-4251, extension 63226 or via email at BRussell@ParksofGainesville.com. I am here to serve you...it is truly my pleasure. Wishing you all the best, ALWAYS! Brent Russell Director, Customer Relations - "The Guy with the Hat"

December 11, 2017

Simply Fantastic!!!!!!! My experience at The Dealership was a one in a Lifetime as I surprised my spouse with a new 2017 Expedition. The GM and my salesman took part in the s More

by Theresa2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Grimaldi, Mario Lutchman, Cody Wall
Report | Print
Dec 13, 2017 -

Parks Ford Lincoln of Gainesville responded

Wow! Thank you so very much for sharing your experience with Cody, Mario, and Mike at Parks of Gainesville. I am really bummed that I was not here to witness this special event...but you have enabled me to "picture" the whole experience in my mind. Absolutely wonderful! My name is Brent Russell and it is my sincere pleasure to thank you for the terrific review and the FIVE-STAR DealerRater Rating. Your description of the event is very fun and I am so glad we had the opportunity to do this with you. I am the Manager of Customer Relations and I want to encourage you to please keep my phone and email address handy to reach us at any time, particularly if you are not able to reach Cody. You can call me at (352) 372-4251, extension 63226 or via email at BRussell@ParksofGainesville.com. I am here to serve you. Wishing you all the BEST! Brent Russell Director, Customer Relations - "The Guy with the Hat"

December 06, 2017

Idlewild Believing Great experience. Very helpful and went out of their way to find the vehicle that I was looking for. Highly recommended and so so excited about the va More

by Transit150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bowers
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Dec 13, 2017 -

Parks Ford Lincoln of Gainesville responded

Thank you for the FIVE-STAR Review of your car buying experience with Bill Bowers and Parks of Gainesville. On behalf of all of us at Parks of Gainesville, we are grateful for the wonderful review and in particular your comments about Bill Bowers. These reviews mean a great deal to the Sales Staff and Bill asked me to also extend a "Thank You" from him as well. My name is Brent Russell and I literally read every review, comment, or suggestion about our Dealership. I do this to identify opportunities to enhance our approach to serving you. It is all part of our focus on embracing "Change for the BEST." We sincerely appreciate your comments and I want to extend a personal invitation to call or email me at any time with any other thoughts or comments. You can reach me at (352) 372-4251, extension 63226 or via email at BRussell@ParksofGainesville.com. I am here to serve you. Again, thank you for your review and the opportunity to be of service to you. YOU REALLY COUNT at Parks of Gainesville. Respectfully, Brent Russell Director, Customer Relations - "The Guy with the Hat"

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