Parks Ford Lincoln of Gainesville

Parks Ford Lincoln of Gainesville responded

Hello: We wanted to take a moment to say Thank You for the FOUR-STAR Review of our Dealership and specifically, Cody Wall. We appreciate your comments and feedback...we actually read every single review in order to identify customer suggested opportunities to strengthen our organization. My name is Brent Russell and I want to encourage you to keep my contact information in the event you have any questions, comments, or concerns. We are always looking for ways to improve. We are committed to providing every customer with EXCEPTIONAL Service. Again, thank you. With Respect, Brent Russell - Director, Customer Relations - "The Guy with the Hat" (352) 372-4251, extension 63226 BRussell@ParksofGainesville.com

Parks Ford Lincoln of Gainesville responded

Hello and thank you for the wonderful FIVE-STAR Review of Parks of Gainesville. We sincerely appreciate the review and your comments about Bill Bowers and Pat Healey. These reviews mean a great deal to our Staff and both Bill and Pat asked me to say THANK YOU from them. We value our relationship with you and invite you to call me at any time at (352) 372-4251, extension 63226 or via email at Brussell@ParksofGainesville.com. Wishing you all the best. With Respect, Brent Russell - Director, Customer Relations - "The Guy with the Hat"

Parks Ford Lincoln of Gainesville responded

Hello: On behalf of all of us at Parks of Gainesville, I want to say THANK YOU for the Five-Star Review of our Dealership, including Justin Bolton. Justin asked me to say "Thank You" from him as well - your comments mean a great deal to him. We actually read every review, comment, or suggestion about our Dealership in order to identify opportunities to strengthen the way we serve you...we embrace Change for the BEST! My name is Brent Russell and I am here to serve you. Please do not hesitate to call or email me at any time. Thank you for the opportunity to be of service. Respectfully, Brent Russell - Director, Customer Relations (352) 372-4251, extension 63226 BRussell@ParksofGainesville.com "The Guy with the Hat"

Parks Ford Lincoln of Gainesville responded

Good Day and thank you for sharing your vehicle buying experience at Parks of Gainesville. Both Brian and Mario are sincerely grateful for your comments and asked me to say "Thank You" on their behalf. We DO place absolute emphasis on "doing what we say" for our Customers...in other words we will not tell you one thing and do another. Unfortunately, many dealerships work in a different manner. Integrity and TRUST are hallmarks of Parks of Gainesville. My name is Brent Russell and I am here to serve you. As Director of Customer Relations, I read every review, comment, or suggestion about our Dealership. We do this to identify customer suggested enhancements that we can adopt to change for the BEST. Please do not hesitate to call or email me at any time. I am here to serve you. Respectfully, Brent Russell - Director, Customer Relations - "The Guy with the Hat" (352) 372-4251, extension 63226 BRussell@ParksofGainesville.com

Parks Ford Lincoln of Gainesville responded

Thank you so very much for taking the time to prepare and submit this review of your car shopping experience at Parks of Gainesville. We are sincerely grateful for the FIVE-STAR review and your comments regarding Justin. We value your feedback and are always looking for ways to strengthen the way we perform. Wishing you all the best, ALWAYS. Brent Russell - Director, Customer Relations - "The Guy with the Hat"

Parks Ford Lincoln of Gainesville responded

Hello and thank you so very much for taking the time to prepare and submit a DealerRater Review of Justin Bolton at Parks of Gainesville. Your FIVE-STAR Review is a sincerely appreciated and means a great deal to all of us at the Dealership - Thank You! In addition, Justin asked me to forward his personal "thanks"...your review means a great deal to him. Your feedback is always appreciated at Parks of Gainesville. My name is Brent Russell and I am responsible for reading reviews about our Dealership in order to identify customer suggested opportunities or innovations that we can adopt or introduce to strengthen our approach to serving you. We use this approach as a part of a "Continuous Improvement" philosophy to embrace change for the BEST. We are always looking to advance ourselves in our service to you. In other words, at Parks of Gainesville, WE ACTUALLY LISTEN TO YOU! I want to share my contact information with you just in case you need any special assistance or have any questions or comments. You can reach me on my phone at (352) 372-4251, extension 63226 or via email at BRussell@ParksofGainesville.com. It is my pleasure to be of service to you. With Respect, Brent Russell - Director, Customer Relations - "The Guy with the Hat"

Parks Ford Lincoln of Gainesville responded

Wow...thank you for the wonderful review of Matt Kaminski at Parks of Gainesville. My name is Brent Russell and I am responsible for reading every review, comment, or suggestion about our Dealership. It is a sincere pleasure to read your review...your comments mean a lot to Matt...he asked me to send a heartfelt thank you. Unlike our competition, we do something different at Parks of Gainesville...we ACTUALLY DO LISTEN to OUR Customers and WELCOME suggestions and recommendations. Should you have any suggestions or additional comments to share; please feel free to call me at (352) 372-4251, extension 63226 or send an email to me at BRussell@ParksofGainesville.com. We are always looking for opportunities to enhance our work process to serve our Customers in a more cost efficient manner. Again, thank you for your wonderful comments and 5-STar Review. I look forward to being of service to you. With Respect, Brent Russell - Director, Customer Relations - "The Guy with the Hat".