Back

Parks Chevrolet Spartanburg

Spartanburg, SC

4.7
273 Reviews

1051 Asheville Highway

Spartanburg, SC

29303

Directions

By Type

273 Reviews of Parks Chevrolet Spartanburg

March 29, 2021

Dissatisfied customer. Went in for a oil change. Ask them to look at headlight and backup camera and quote me a price, not to fix anything. Bill was 307. More

by Lorraine OFair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carson Wilson
Mar 29, 2021 -

Parks Chevrolet Spartanburg responded

Lorraine - It is never our intention to overcharge our customers, and I'm sorry for any confusion surrounding your bill. I'm happy to speak with you directly and address any questions or concerns you have. Would you please give me a call when you have a moment? Thank you, Roy Botts - Service Manager - 864-582-9090

March 17, 2021

Nice people. Shuttle service was extremely helpful. Great guy as well. Very mannerable. Had a diagnostic on my vehicle. Price for work was high but never felt pressured. Price aside, good folks. More

by Chevy Dad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 17, 2021 -

Parks Chevrolet Spartanburg responded

Thank you for taking the time to leave us this review. We are grateful that we got the opportunity to assist you, and I will be sure to let our team know that you appreciate their help. We do strive for competitive pricing, and I am a bit disappointed that we didn't leave you with that impression. I will be sure to share this feedback with my team as well. If there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Roy Botts - Service Manager - 864-582-9090

March 13, 2021

Bought my new truck from these folks and was very satisfied with the sales group that worked with me, when I bought it, it was late that evening so they asked me to bring it back the next day to deta More

by Bigben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Porter , Anthony Rivera
Mar 15, 2021 -

Parks Chevrolet Spartanburg responded

Thank you for reviewing Chevrolet of Spartanburg! We're glad to hear that our team walked you through the purchase of your truck. Congratulations and safe travels!

March 12, 2021

Service was too slow. I arrived 15 minutes early for my appointment, and I left an hour and 45 minutes later. An hour and a half from my scheduled time to perform an oil change and lubrication! I specifi More

by Scottc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Mar 15, 2021 -

Parks Chevrolet Spartanburg responded

Scott - This is a concerning review to read, and it certainly doesn't sound like the efficient and quick service we pride ourselves on here. I would be more than willing to speak with you directly about what happened and see what we can do to earn back your trust. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Roy Botts - Service Manager - 864-582-9090

March 10, 2021

Very satisfied with the service department. Timely response. Covid protocols were followed. They called me when it was ready. The car battery I had been charged and it had 25 miles on it. More

by curtismurphey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Mar 11, 2021 -

Parks Chevrolet Spartanburg responded

Thank you for your business and your great review of Chevrolet of Spartanburg! We appreciate you mentioning our team's dedication to safety protocols and top-notch service. See you next time!

March 01, 2021

This was the first time I had dealt with Spartanburg Chevrolet. I was very impressed with Jeff Cowan. He was very knowledgeable and friendly. I wasn’t even sure I wanted to trade my car and his helpf More

by vtraines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and Daniel
Mar 02, 2021 -

Parks Chevrolet Spartanburg responded

Thank you for taking the time to share! We appreciate your business and are happy to hear that Jeff delivered such a successful experience. Drive safely, and we hope to see you again at Chevrolet of Spartanburg!

February 18, 2021

Went in had a great experience. Derek is a great salesperson and is very patient. He stuck with me every step of the way. The whole group of individuals there are amazing. 5 stars for sure More

by eddiechave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Feb 18, 2021 -

Parks Chevrolet Spartanburg responded

Eddie - Thank you so much for shopping with us at Chevrolet of Spartanburg! We are overjoyed to hear that Derek guided you through the buying process with five-star service. Enjoy your new vehicle!

February 12, 2021

Went to buy a vehicle. Was told no down payment. Found out from the bank, they told them a different payscale that I was not at, to get me with no down payment. Had to return the vehicle after almost 3 w More

by poohhmorrow
Customer Service
Recommend Dealer
No
Employees Worked With
Finance Manager
Feb 15, 2021 -

Parks Chevrolet Spartanburg responded

I'm sorry to hear that you are frustrated. Unfortunately, the bank would simply not accept the income that you provided. We did try multiple ways to see if we could make this work, but the bank would just not take it. It is always unfortunate when we have to take the vehicle back, but sometimes we are required to do so by the bank. We do apologize for the frustration. If you have any remaining questions about this, please don't hesitate to give me a call. Thank you, Daniel Lersch - General Sales Manager - 864-582-9090

February 08, 2021

I bought my new truck from these folks. They were very professional, friendly and easy to work with. This was the best vehicle buying experience I have ever had. More

by Jrlowe73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Emerson
Feb 08, 2021 -

Parks Chevrolet Spartanburg responded

Thank you for taking the time to review us! We are proud to have earned your business and happy to hear that you had such a successful purchase experience working with us. Drive safely in your new truck, and we hope to see you again at Chevrolet of Spartanburg!

February 02, 2021

Excellent customer service and a fair price. I am very pleased with my overall experience. Jeff was very helpful and respectful. I would recommend this dealership to friends/family in the future. More

by richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 02, 2021 -

Parks Chevrolet Spartanburg responded

We're so proud to have earned your confidence, Richard! It's wonderful to hear that Jeff made your buying experience exceptional. Thank you for choosing Chevrolet of Spartanburg, and enjoy your new car!

...
25
...