Parks Chevrolet Spartanburg

I want to start off by saying this was the worst customer service I have EVER received. I went to this dealership because they had a specific truck my dad wanted, after owning his long time truck for over 10 service I have EVER received. I went to this dealership because they had a specific truck my dad wanted, after owning his long time truck for over 10 years I finally talked him into a well-deserved upgrade. We arrived, took a look at the truck after someone came out I asked to see the inside, the guy went inside and came out with not only the keys but also with a translator as if I didn’t speak fluent English. I didn’t make a fuss I figured the guy was training. We went out for a test drive in the meantime we were supposed to get an appraisal on my dads truck, we pulled back into the dealership and the guy came out took the keys and tag off almost immediately, I thought this was a little strange because they usually let you hold on to the keys to motivate you into getting a car/truck again this is not my first time buying a car/truck. He asked very minimal information before “running my dads credit” he comes back 2 minutes later saying they needed 20% down payment, he said this was a bank requirement, I was confused bc never have I paid 20% upfront and I’ve upgraded every 2 years now. He then said that the truck was “50 thousand dolllars” as if we didn’t know, I told him I knew how much it was but he kept repeating it over and over again, almost insinuating we couldn’t afford something like that. My dad is a business owner and can afford this truck with no problem. We then asked if he had even run my dads credit or how they got to the conclusion he had to give 20% down he said they had not run it and it’s every banks requirement. He then left and came back with a translator as if we didn’t understand. I have lived in the US my entire life, I speak 100% fluent English so the fact he kept insisting with this translator was very offensive. Never in my life have I felt so racial discriminated or racially profiled. I will find out the names of the two sales rep we spoke with and update. More

Poor management We went to buy a used vehicle. We were paying outright. They kept us waiting almost 2 hours. They kept saying the financial person we needed to sign t We went to buy a used vehicle. We were paying outright. They kept us waiting almost 2 hours. They kept saying the financial person we needed to sign the paperwork was busy, but would be done soon. When we questioned how much longer, the manager said he wasn't going to sell us the car and asked us to leave. He was VERY RUDE to me, my husband and my 73 year old father. More

purchased a used truck i bought a used 2014 Chev truck..from this dealership..it only had one key and one key fob..i bought a key and key fob..but they wanted 60.00 dollar i bought a used 2014 Chev truck..from this dealership..it only had one key and one key fob..i bought a key and key fob..but they wanted 60.00 dollars to program it...Really ...i just spent almost 30.000 on this vehicle...also they were 30 days late on transferring the tag.from old truck to new truck..if i had been stopped i would have gotten a ticket More

Great Experience This dealership has been nothing but an a pleasure to deal with. They provide a level 10 experience every time I visit! Thank you guys This dealership has been nothing but an a pleasure to deal with. They provide a level 10 experience every time I visit! Thank you guys More

Shady people Bought a certified used vehicle from these clowns, only comes with 1 key. xxxx near had to fight for 1 free oil change since the oil life in the vehic Bought a certified used vehicle from these clowns, only comes with 1 key. xxxx near had to fight for 1 free oil change since the oil life in the vehicle was at 50%. Found out from another Chevy dealer that if the vehicle is GM certified it is supposed to come with everything a new car does (2 sets of keys owners manual etc). Plus you are supposed to get 2 free oil changes with the purchase of a certified vehicle. That was my first and last purchase from this dealership, I will purchase future Chevy from a reputable dealership. IF BUYING FROM THEM DO NOT SIGN ANYTHING UNTIL YOU KNOW YOU ARE GETTING EVERYTHING THAT IS SUPPOSED TO COME WITH THE VEHICLE. Once you sign all they tell you is "you already signed the contract not our problem". More