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Park Place Bodywerks

Dallas, TX

not yet
rated
59 Reviews

6120 Peeler Street

Dallas, TX

75235

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59 Reviews of Park Place Bodywerks

August 08, 2024

Davis Richards was very helpful getting my car in for repair and keeping me informed during the process. The work that was done by service personnel to repair my car was outstanding; it looks as good as More

by AC
Recommend Dealer
Yes
Employees Worked With
Davis Richards
August 18, 2020

Thank you for fixing my precious car. Appreciate updates and text messages throughout the repair process. Exceptional customer service. Will definitely recommend the body shop. More

by SK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Israel Vazquez
July 25, 2020

The service advisor, Jeff, was not informative and borderline rude. While I believe the car was repairable, the overly high estimate from Park Place led my insurance company to total the car! More

by Dileep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff White
Jul 30, 2020 -

Park Place Bodywerks responded

Hello! We appreciate you sharing your feedback, and I understand that you are currently working very closely with our Body Shop Manager to navigate the next steps with the insurance provider. Please feel free to contact our team directly with any further concerns as we value advocating for our clients throughout the entire process. We appreciate the opportunity to work with you to resolve your concerns and improve your experience!

July 15, 2020

Jeff White was great he kept me informed during the entire process and answered all my questions. Brandon Gillepsy the Body Shop manager also checked in during and after my repair. They treated me like More

by CurtisJ
Recommend Dealer
Yes
Employees Worked With
Jeff White Brandon Gillepsy
Jul 22, 2020 -

Park Place Bodywerks responded

Thank you for sharing your experience. Brandon and his team are top-notch. Thank you for choosing Park Place BodyWerks and trusting our team to make your vehicle whole again!

June 30, 2020

Great experience Very professional. Incredible feedback on each step in the process. Car came back completely clean inside and out. Very easy pleasant experience ever More

by Lindseyjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember names service writer was great
June 11, 2020

Davis was excellent and helped me understand the process. Although the car was eventually totaled my experience with Bodywerks was really great. Highly recommend Davis More

by tahira
Recommend Dealer
Yes
Employees Worked With
Davis Richards
Jun 18, 2020 -

Park Place Bodywerks responded

Thank you, Tahira! I appreciate you taking the time to leave a review about your experience; We appreciate you!

May 12, 2020

Ed was incredibly responsive and fast. He explained the process to me and kept me in the loop the entire time. Made this process so wat. More

by leora13
Recommend Dealer
Yes
Employees Worked With
Ed kuebler
Jun 18, 2020 -

Park Place Bodywerks responded

Thank you so much for sharing your experience! I am happy to hear that our team did an excellent job ensuring you were taken care of. We appreciate you choosing Park Place BodyWerks!

March 17, 2020

Great Experience & Customer Service From Thomas Milner Sadly a driver ran into my MB while I was stopped at a red light but from the time my car got to PPB until I picked it up today, I couldn't have asked More

by MHB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Milner
December 27, 2019

I am happy to have my car back! There seemed to have been some kind of slow down between my insurance and the repair shop. I felt caught between them and my car was the hostage. I hope I never have to have m More

by Daraknox
Recommend Dealer
No
Employees Worked With
Caleb Hernandez
Jan 15, 2020 -

Park Place Bodywerks responded

Hello! Thank you for sharing your feedback. We certainly apologize for any delays when submitting any supplementals to your insurance. I assure you that our team works diligently on the client's behalf to ensure all supplemental repairs are covered by the insurance providers and throughout that process, there can be some delays. I am glad to hear you received your vehicle back and while we do not hope you require vehicle repairs in the future, should that be the case, I hope that our team has earned your trust as a client advocate. Thank you and I hope your 2020 is off to a positive start.

December 20, 2019

Brandon Gillespie is excellent.Top level service. Have Brandon Gillespie is excellent. Top level service. Have and will continue to refer all friends. All exceeded expectations. Very efficient. Kept m More

by reid-randy
Recommend Dealer
Yes
Employees Worked With
Brandon Gillespie, Caleb Hernandez
Jan 15, 2020 -

Park Place Bodywerks responded

Thank you for your kind review! We appreciate you trusting our team to take care of you during this experience. Happy New Year from all of us at Park Place BodyWerks!

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