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Park Maple City Chrysler Dodge Jeep Ram

Hornell, NY

4.7
55 Reviews
Park Maple City Chrysler Dodge Jeep Ram is a new and pre-owned Chrysler, Dodge, Jeep and Ram dealership in Hornell, NY -- serving the Hornell, Dansville, Bath, Corning, Alfred, and Wellsville NY areas. We have been doing business and serving our community for more than 50 years. We earn Customers for Life by creating a welcoming and trustworthy experience. We are a customer-centric dealership that provides our guests the experience to shop, buy and receive service with confidence.
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7543 Airport Rd

Hornell, NY

14843

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Showing 55 reviews

December 07, 2024

Service was exceptional as always! No waiting got my vehicle in as soon as I called. More

by STEPHJ430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's great! We are glad to hear it. Nate and his team have worked hard to streamline the processes and we are so glad it is working. We appreciate you!

December 07, 2024

They were very polite and respectful. John was great in the body shop. After my truck was fixed, I took it back days later. I got yellow road paint up the side of my truck, John took it o More

by TDOBELL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's great to read. Thank you!

December 07, 2024

Poor communication and check engine light is on again when I was told job was done! More

by REV.JIMPATTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Barr
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Hello, Jim! We are sorry to see this review. We've been doing some digging and we aren't seeing when we did work that would affect your check engine light. Nate Barr, Director of Service and Parts, would love to talk to you to see what's going on. Would you like to give him a call? Please do so. 607-324-1155, Option 1. Hope we hear from you soon. Thanks, Jim!

December 07, 2024

All went quite well. It was nice to have them fit me and I could do some shopping and exercise around the facility. More

by LWPURCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's awesome! We are happy if people sit in our Service area lounge or if they leave and come back. It's all good! Thanks for leaving the review.

December 07, 2024

Had picked up a nail or screw in my tire and needed it to be plugged. Nate got me in that morning and back on my way to work. Thank-You Nate! More

by STEVENRHON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Great! We work hard to be available when needed in a pinch. We say our customers are like family, and we mean it!

December 05, 2024

Larry is like family to me! He knows what I want and what I need before I even do!! More

by NADINESHARDLOW204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Eicher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

We love this! And we know what you mean; everyone loves Larry. He's so good. Thank you, Nadine.

December 05, 2024

It was great experience! Aaron has taking care of me for years now. Thank you More

by VOSSAS3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Eicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you so much for this review! Aaron is great. We're so lucky that he is on our team. We appreciate your loyalty to Aaron and to the dealership.

May 20, 2024

I love this business. I was client when it was Maple City Dodge and I am a client now that it is Park Maple City Chrysler Dodge Jeep Ram. The Sales team is great. There's More

by MegB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry, Nate, Luke, Erin
Nov 26, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you, Meg! We see this is a duplicate review, so we will just say ... you rock!

April 14, 2014

Good customer service but not able to deal Contact them regarding a vehicle I was interested it. Mileage was a bit high and it was nearly two years old but they want to price it like a vehicle. More

by jaymacgthree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell
June 29, 2012

Excellent customer service, going above and beyond to get you the car that you are looking for! The service department is by far the best I've ever dealt with! Thank you!! More

by KaseyRiley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hardwood
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