Park Ave BMW
Rochelle Park, NJ
Filter Reviews by Keyword
By Type
3,710 Reviews of Park Ave BMW
Happy Customer We were unhappy with sales person in 2017 and end up with ‘Benz’. We were happy dealing with Eric Shuster and made a deal in less than an hour. We were unhappy with sales person in 2017 and end up with ‘Benz’. We were happy dealing with Eric Shuster and made a deal in less than an hour. More
Kalra @ParkAveBMW Service, I have noticed all services' processes are integrated closely, procedures are seemless. It is almost flawless how different teams @ParkAveBMW Service, I have noticed all services' processes are integrated closely, procedures are seemless. It is almost flawless how different teams/sub-teams collaborate and complete a service maintenance or a repair job. It is an experience in itself: From the moment you hand over car keys, get notifications on jobs/repairs definitions, or when job is completed, car wash, car keys back to you. All of this looks well thought of. I wish this well established standard is sustained and becomes a benchmark in the industry. It is also true that people @ParkAveBMW is making this Service Center even better. And, my point of contact and gentleman who I work with is: Simeon B. Marcelo. You have been someone who I always look forward to @ParkAveBMW. Cheers Sim! More
Great experience! The worst thing about going into a dealer for a lease is the time you have to spend and to deal with pricing, plus having to go through a finance mana The worst thing about going into a dealer for a lease is the time you have to spend and to deal with pricing, plus having to go through a finance manager. I really hesitated going to this dealer but once in it, they totally changed my way of thinking. In less than 2 hours, I was driving my car already. Great experience! More
New Lease My husband and I signed a new lease, and we had the opportunity to work with Eric. It was a great pleasure. Eric explained and guided us in how to get My husband and I signed a new lease, and we had the opportunity to work with Eric. It was a great pleasure. Eric explained and guided us in how to get our new car. He is very knowledgeable and professional. More
I recommend Aimon- Park Ave aah Best in sales hands down. He is always responsive when I text him. Anyone who has a BMW, first wuedtion asked is ‘who was your sales guy?’ Aimon is th Best in sales hands down. He is always responsive when I text him. Anyone who has a BMW, first wuedtion asked is ‘who was your sales guy?’ Aimon is the only name every single person responds with. I don’t know anyone who’s not said he was their sales guy. Rockstar! More
Victor De LeRosa Delivers A+ Sales Experiemce Honest, dependable and efficient ; Victor’s attention to detail and service regarding my used BMW coupe purchase was the best car dealer experience I’ Honest, dependable and efficient ; Victor’s attention to detail and service regarding my used BMW coupe purchase was the best car dealer experience I’ve had in 30 years.. Even my trusted foreign car mechanic gave him a thumbs up, Keep up the great work Victor! More
Professional, curtious and friendly Eric Shuster handled my new car lease. I had sent him a photo of the 5 Series that I was interested in. When I arrived at the show room on Friday, he Eric Shuster handled my new car lease. I had sent him a photo of the 5 Series that I was interested in. When I arrived at the show room on Friday, he surprised me with the exact 530 idrive M-Sport series that I wanted. Amazing! We spent the rest of our time going over the numbers, unit I was totally comfortable with the new lease package. He was totally professional, never making me feel preasured to sign the contract. I'm very happy that I decided to go to Park Ave BMW. More
Eric Schuster was fantastic Very helpful and knows his stuff and Heather was fantastic as well walking me through the financial procedure, overall a great experience and happy wi Very helpful and knows his stuff and Heather was fantastic as well walking me through the financial procedure, overall a great experience and happy with the SUV we selected as well! More
great customer service!!!!! Claudio (service) and Kaila (car Rental) at Park Ave BMW Service center in NJ helped me last week when I had some issues with my 2017 5 series. They w Claudio (service) and Kaila (car Rental) at Park Ave BMW Service center in NJ helped me last week when I had some issues with my 2017 5 series. They were friendly, attentive, and went out of their way to assist me. I highly recommend taking your car there for service! Best, Pierre More
Spectacular results from a sad start! I had a comprehensive claim resulting from roofing material blowing onto my white BMW 328 IX and speckling it with roofing material that could not be I had a comprehensive claim resulting from roofing material blowing onto my white BMW 328 IX and speckling it with roofing material that could not be buffed away. I was concerned how the work would turn out because of the extent of the damage and the quality of the paint job required to correct the situation. Both Ralmy and Priscilla and later Luigi walked me through the entire process to a spectacular result, I could not be more thrilled. All three people involved rate 5 stars; I have requested my insurance agent to direct any body work for other clients to direct them to Park Ave Body shop as a result of my experience. Regards, Robert Gentile More