Park Ave Acura
Rochelle Park, NJ
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2,332 Reviews of Park Ave Acura
This was my first experience purchasing a car from a dealership, and after hearing several horror stories from many different people, I wasn't sure what to expect. I have to say that my experience with dealership, and after hearing several horror stories from many different people, I wasn't sure what to expect. I have to say that my experience with Park Ave Acura exceeded my expectations. The salesperson I dealt with was Nick Martinez, who from the very beginning was friendly, knowledgeable, and respectful. At no point during the buying process did I ever feel pressured in any way. Nick was very helpful when it came time to complete all of the required paperwork, and made sure that all of the "fine print" was understood and made clear. The buying process was smooth and painless. Overall I would highly recommend this dealer to anyone who is looking to purchase a new or used Acura. I am very satisfied with my purchase thus far. More
Overall experience was great. Sales person was very friendly and willing take time to explain every detail of the vehicle. Pricing was very straight forward, no haggle really needed and very clear on t friendly and willing take time to explain every detail of the vehicle. Pricing was very straight forward, no haggle really needed and very clear on the fees that the dealer will charge. No hidden fees or any other gimmicks. Everyone in there is very friendly and put their customer first, they didn't over sale any product that they sale. Speak very objectively, overall, a very great experience. More
After much searching for a pre-owned vehicle in the Boston area, I found the local dealers to be pricing their vehicles well above the market value. When I questioned why the all made excuses and said Boston area, I found the local dealers to be pricing their vehicles well above the market value. When I questioned why the all made excuses and said MDXs were in high demand. When I broadened my search, I found the vehicle I wanted over 200 miles away. Maurizio Ranieri confirmed the cleanliness of the vehicle I saw online as well as vouched for the quality of the ride. He was truthful on both counts. Maurizio picked me up at the train station in Newark from Boston on his day off, ensured the transaction went smoothly and got me on my way back to Boston quickly. The experience was well worth the trip and I would certainly travel there again should another Acura be part of my future. Sincerely, Michael Schumann More
This dealer made buying a pre-owned car a very good experience. I highly recommend this deal. Entire staff was freindly and very helpful! Car was in excellent condition and very clean. Very good experi experience. I highly recommend this deal. Entire staff was freindly and very helpful! Car was in excellent condition and very clean. Very good experience oveall. More
We had a wonderful experience with Nick and this dealership. Unlike many of the New York dealerships, they were upfront with all the fees included and straightforward regarding pricing and what was dealership. Unlike many of the New York dealerships, they were upfront with all the fees included and straightforward regarding pricing and what was included. Likewise, given our busy schedule, we liked the fact that most of the negotiations and conversations were done over the phone and via e-mail. You know when a company is good when they have nothing to hide and aren't afraid to include prices and fees on their email. In addition, unlike many of the New York dealerships, Park Avenue Acura had a great finance department who were not "pushy" at all. I have already recommended this dealership to a friend of mine and will be happy to do so again. More
Over all I had a great experience at Park Ave Acura. I first came in on a Wednesday night (20 mins before closing). Nick was patiently waiting for me still very friendly and helpful. He even let me take t first came in on a Wednesday night (20 mins before closing). Nick was patiently waiting for me still very friendly and helpful. He even let me take the car for a drive with only 10 mins before closing. The car was in really good shape aside from a few scratches still the asking price was the best I've seen through out most of NJ. We didn't get the deal done that day however, the next day we were able to work through most the details over email, it was great because I couldn't take off work to come finish the deal. Picking up the car was a breeze as well, The finance guy (cant remember is name) wasn't pushy or trying to sell me anything, didn't rush through the details. It was my first car buy experience so I did a little research on dealer tactics. Park Ave Acura wasn't sleazy or pushy in any way. More
I contacted Nick Martinez via the dealer website. He promptly returned my call and we spoke about a TSX. Nick came back with a great deal. When I arrived at the dealership, the vehicle was right in fr promptly returned my call and we spoke about a TSX. Nick came back with a great deal. When I arrived at the dealership, the vehicle was right in front, clean and ready. I did an inspection. When Nick escorted me into the showroom, all the paperwork was already prepared. He also walked me through all the vehicle features and set up my bluetooth. The best experience I have ever had purchasing a vehicle. I will definitely visit again when I am in the market for another vehicle. More
Tony is a true sales professional in every respect. He was knowledgeable about the car I purchased, meticulous on details and follow up on the phone. He gave me information on the spot and faxed Kelley B was knowledgeable about the car I purchased, meticulous on details and follow up on the phone. He gave me information on the spot and faxed Kelley Blue Book information. The spotless, well priced car was delivered today with everything in the trunk as promised. Tony brings much quality to this organization. More
Mano was a very knowledgeable salesperson. He was very friendly and patient in helping us make a decision on which vehicle was best for us. Mano is a very likeable person, which is an important quality f friendly and patient in helping us make a decision on which vehicle was best for us. Mano is a very likeable person, which is an important quality for a salesman. More
Troy and the Park Avenue team were GREAT ... First visit to vehicle pickup was easy ...Stress Free! ... This is my third MDX .. Troy, I'll call you in 36 months ! to vehicle pickup was easy ...Stress Free! ... This is my third MDX .. Troy, I'll call you in 36 months ! More