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Park Ave Acura

Rochelle Park, NJ

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rated
2,332 Reviews

171 Route 17

Rochelle Park, NJ

07662

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2,332 Reviews of Park Ave Acura

November 13, 2019

Great experience didn’t pressure me like other sales people.. Was patient and very helpful, explained everything that was going on.Very great salesperson! Will recommend him if your looking for a car! More

by Mzjoce26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Creus
November 12, 2019

Curt is the best salesman out there! He knowledgeable, patient and respectful. Will recommend and also buy there again. Jorge was superb. Awesome experience! Benjamin More

by Benjie
Recommend Dealer
Yes
Employees Worked With
Curt Lewis, Jorge Herrera
November 07, 2019

Used SUV window price said $24999. But then when I wanted to buy it they wanted $2000 more . Very dishonest and not truthful .Be careful. More

by Emerson
Recommend Dealer
No
Employees Worked With
Peter Vandenberghe , Mano Gobencion
Nov 07, 2019 -

Park Ave Acura responded

Emerson, My name is Mike Rosato I am the Pre-Owned Manager at Park Ave Acura. First of all let me apologize for the mix up. Evidently the price on the car did not match with the price in the computer. Unfortunately these things happen from time to time. I know you were looking at our Pre-Owned Lexus RX350. That car is still available at the price you called about. We had a mix up of the numbers in the computer system. There are several programs that must be gone through in order to set the price on the vehicle, print the sticker, and have the price on the website. Unfortunately sometimes a typo could be made in one of the systems that could cause the situation you encountered. Again I apologize for the mix up. Please feel free to contact me if you would like to discuss this further. My number is 201-587-9000 ext. 1717 Thank You, Mike Rosato

November 07, 2019

car title Bought a used rdx cash I was told I would get the title in 2 or 3 weeks .A month went by did not receive it called Mano ,he said it would take 2 or More

by joeff
Recommend Dealer
No
Employees Worked With
James Lundy
Nov 07, 2019 -

Park Ave Acura responded

Joeff, My name is Mike Rosato, I am the Pre-Owned Manager at Park Ave Acura. Let me first say thank you for your business it is greatly appreciated. Secondly, I'd like to apologize for the inconvenience of not getting you your title in a timely fashion. I was not aware of there being a problem. It usually takes about 30-60 days to recieve the title back from DMV when we send the paperwork into them. For whatever reason yours is taking longer. As soon as I know the reason I will let you know. I left you a voicemail to speak with you abut this. Please accept my apology for the delay. I can tell you that we are working to expedite this situation as quickly as possible. You will be hearing from me early next week. If you would like to contact me please don't hesitate to call me at 201-587-9000 ext 1717 If I don't answer please leave a message and I will return your call ASAP. Thank You, Mike Rosato.

November 07, 2019

Just when I thought that I was out they pull me back in I decided a while back that I wanted to move from a sedan to an SUV once my lease was up but at the time I wasn’t sure if I wanted to stay with Acura. More

by ccp0216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lundy, Daniel Schapiro
November 07, 2019

Highly Recommend! Just purchased my first vehicle from Highly Recommend! Just purchased my first vehicle from Dan. When he knew i was looking for a vehicle, he reached out with an excellent offer. No More

by Mayur G
Recommend Dealer
Yes
Employees Worked With
Daniel Schapiro, Tina Lynch
November 07, 2019

Acura MDX/ Appreciation for Daniel Shapiro I want to give a huge thank you to Daniel Shapiro and the other staff that helped my buying process be fast and stress free! Daniel Shapiro customer More

by wojtas janiec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schapiro
November 05, 2019

Daniel Schapiro he the one help me when I’m there last week. He very nice and didn’t care I’m looking new or used, he steps out and help me . You want bye car stop by here looking Daniel he the best More

by Thanh Nguyen
Recommend Dealer
Yes
Employees Worked With
Jorge Herrera, Daniel Schapiro
November 03, 2019

My fourth car that I lease with this dealer and my experience has been "Super" with everyone there! Especially with Moreno, Mano, Jim and all at Service dept. More

by Pippo's car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moreno Rimmuado, Tony Goncalves, James Lundy, Peter Vandenberghe , Mano Gobencion , Tom Schou, Kristen Bruno
October 31, 2019

So I fell in love with one specific RDX color combination which not many dealerships had. I made an appointment to meet with Justin who was able to make this deal happen. I went on a Saturday and was unable More

by Rdx-ghulie
Recommend Dealer
Yes
Employees Worked With
Peter Vandenberghe , Justin Felix
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