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Paramount Volvo Volkswagen
Hickory, NC
2,154 Reviews
Paramount Volvo VW is owned and operated in Hickory, NC and is part of the Paramount Automotive Group. We provide our customers a dealership that has developed a reputation for superior service. We do business by the Paramount philosophy based on “GR 101” or the Golden Rule: Always treat other people as you would want to be treated and always endeavor to do what is right and fair.
We have a qualified and knowledgeable sales staff with the training and dedication necessary to provide customers with the information that makes purchasing decisions those that bring lasting joy.
Trustworthy, reliable service and repairs by our highly skilled service technicians.
We also have a staff of caring Paramount car financing experts who work hard to provide exceptional rate loans, made possible by our high volume buying power, and offer special financing packages for bad credit buyers who have had credit problems but still deserve the right to car ownership.
Stop by today and see the Paramount difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
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Showing 2,154 reviews
June 11, 2026
Highly professional, knowledgeable, and efficient staff. Hayden Tabor provided me with a seamless purchase. A truly stress-free experience. Hayden Tabor provided me with a seamless purchase. A truly stress-free experience. More
by cdhuffman1
June 08, 2026
Our sales rep, Brit Wright and several others went out of their way to accommodate our unique situation. We can’t thank them enough for being extremel accommodating in assisting us with our needs. . their way to accommodate our unique situation. We can’t thank them enough for being extremel accommodating in assisting us with our needs. . More
by chrisautism
June 07, 2026
I have been using the Service Department for my Volvo for year. My husband started looking at cars recently while he was at the service department. Giovanni offered to help him. I came in the next day and we year. My husband started looking at cars recently while he was at the service department. Giovanni offered to help him. I came in the next day and we bought a Volvo XC60 Ultra Black from Giovanni. The whole experience with him, the finance department, the Sales Manager - Zachary and Caleb Pletcher - was very smooth and pleasant! We also love the Service Department - Frank Edwards. Keep doing what you are doing! Giovanni was absolutely wonderful, personable, respectful and professional! More
by Elizabeth Yeomans
Employees Worked With
Other Employees :
Caleb Pletcher, Zachary Pletcher, Frank Edwards
May 13, 2026
I was extremely pleased at the ease of the process and the attention that Giovanni Hicks provided. He guided me through the process, and made the vehicle purchase easy. Thanks so much! the attention that Giovanni Hicks provided. He guided me through the process, and made the vehicle purchase easy. Thanks so much! More
by michellelail
Employees Worked With
May 11, 2026
We were treated with high regard during the purchase process but the day after when we realized the charging cable was not in our vehicle we could not get any help. We purchased a $45K hybrid plugin veh process but the day after when we realized the charging cable was not in our vehicle we could not get any help. We purchased a $45K hybrid plugin vehicle and still no help getting a cable to actually charge our vehicle and it’s been 2 months. More
by Marvin
May 06, 2026
We were very pleased with the service we received at Paramount and Giovanni Hicks. He was very professional and did not push us in any way. We were able to select a car and make a deposit and come ba Paramount and Giovanni Hicks. He was very professional and did not push us in any way. We were able to select a car and make a deposit and come back on Saturday to finalize our purchase of our selection of a 26 Tiguan. More
by Margaretsanford
April 29, 2026
No haggling, No add-on xx and a fast deal. What a great experience! A+ What a great experience! A+ More
by Betathalguy
April 27, 2026
Everyone made our buying experience so easy! We appreciate the excellent customer service at Paramount. Giovanni Hicks was the best! We appreciate the excellent customer service at Paramount. Giovanni Hicks was the best! More
by sarie0717
April 22, 2026
Everyone Isaiah’s courteous and professional. The minute you walk in someone asks if they can assist you. The dealership is immaculate and offers comfortable seating while waiting as well as a The minute you walk in someone asks if they can assist you. The dealership is immaculate and offers comfortable seating while waiting as well as a coffee station. You are always kept apprised of the status of your car. In my 50+ years of owning it leasing cars, from sales to service, Paramount is by far the best dealership I have ever dealt with. More
by nacolwell
April 21, 2026
I hate dealerships, but the car and salesman Jesus were the best I’ve ever dealt with. the best I’ve ever dealt with. More
by Tcalea
