Paramount Kia of Hickory - Service Center

I would give zero stars if possible. They have had my vehicle for 3 months. I cannot get contact from them with any information unless I call multiple times. Brent does not return calls. They have had my vehicle for 3 months. I cannot get contact from them with any information unless I call multiple times. Brent does not return calls. My car was provided to them on 9/21 I got a call that they had to order a wiring harness. That took 2 months to come in. They called me once recieved. 3 weeks later i called for an update and was finally told they hadnt started working on it but would that day and i would recieve a call that day. No call. I called back the next day, told that the battery had enlarged and they would call me back later with an update. No update so i called back part had to be ordered. still cannot get any info and now over 3 months with no vehicle and no info. Do not use paramount KIA!!! More

Such a pleasant atmosphere. Our.dealer was knowledgeable and a pleasure to work with. Thank you KIA! Our.dealer was knowledgeable and a pleasure to work with. Thank you KIA! More

Justin was 100% awesome at his job.He answered all our Justin was 100% awesome at his job. He answered all our questions in a timely manner. He was very pleasant to talk with,not pushy. Prayers he is wi Justin was 100% awesome at his job. He answered all our questions in a timely manner. He was very pleasant to talk with,not pushy. Prayers he is with this Company for a long time. More

Excellent customer care! Yesterday, at 4:30pm, I called the service for a battery replacement, if possible at that time, my wife and I have only one car and we need it a.s.a.p Yesterday, at 4:30pm, I called the service for a battery replacement, if possible at that time, my wife and I have only one car and we need it a.s.a.p., and was asked to go at that time. As soon I got there, I was greeded by Aaron Bisesti, the service manager, who explained how long the service would take and if I wanted to wait, I told him I'll wait there. The service took the time he said or little less, he came out and in a very professional and courteous way he explained what he did, he went above and beyond on the task, I was impressed. My wife and I are new in town and is a peace of mind to find a service dealer you can trust with your car whenever you need it. I'll recommend this dealer service center greatly. Thanks Aaron Bisesti for all your help! Francisco L. Padron More

Aaron is the best I’ve ever worked with! Top notch employee! On top of things and very knowledgeable! I would’ve liked to have had 50 like him in my 24 years of military service! employee! On top of things and very knowledgeable! I would’ve liked to have had 50 like him in my 24 years of military service! More

Paramount's service and repair of my Sorrento were top-notch Paramount Kia won my loyalty and respect with their work on my vehicle. They communicated with me about the problem, repaired it at a more-than-fair Paramount Kia won my loyalty and respect with their work on my vehicle. They communicated with me about the problem, repaired it at a more-than-fair price, and were professional, courteous, and helpful throughout the process. Kyle, Brittany, and Reagan gave us a great experience, and we appreciate their help! More

Thank you, Alex Huff Once again I have to thank Alex Huff for his excellent service. We bought a vehicle from him last year. Since then, he's always been available to answ Once again I have to thank Alex Huff for his excellent service. We bought a vehicle from him last year. Since then, he's always been available to answer questions or address any concerns I may have had. Just this morning he smoothed over an issue I was having with the service department. Great guy. More

I bought two! I was sick and tired of broke down used cars. When I brought in an old Kia for repair Chris made it possible to trade it as is and to buy a 2018 Kia S I was sick and tired of broke down used cars. When I brought in an old Kia for repair Chris made it possible to trade it as is and to buy a 2018 Kia Sportage and a 2019 Kia Forte. He was friendly and trustworthy. I recommend this dealership. It was also a bonus that they were a Christian business since my wife and I are also Christians. More

New Car With no intention of getting a new vehicle, when I stopped by Paramount to have the ac/heater fan checked, in about an hour I was in a brand new car w With no intention of getting a new vehicle, when I stopped by Paramount to have the ac/heater fan checked, in about an hour I was in a brand new car with the little perks I desired and only slight increase. So glad Paramount is a season sponsor for Hickory Community Theatre, and this is the reason I visited them the first time. Thanks Tim for your honest and helpful assistance. More