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Paramount Kia of Hickory - Service Center

Hickory, NC

4.3
53 Reviews

53 Reviews of Paramount Kia of Hickory - Service Center

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January 31, 2025

Too worried about flirting with fellow co workers in the service department & not doing his job correctly. Poor service. More

by Kiakustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Icard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Paramount Kia of Hickory responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 18, 2025

Brij was very fun to work with and knew exactly what I was looking for. Great experience! More

by danahmessick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rosenbalm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brij Sanjariya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brij
Jan 19, 2025 -

Paramount Kia of Hickory responded

Thank you so much, Dana, for your excellent review! We are so glad that Brij had the opportunity to work with you, and we are thrilled that you found your experience with us here at Paramount Kia of Hickory to be a positive one. Please don't hesitate to reach out if you need anything else.

January 06, 2025

Very friendly, nice all around people, would definitely recommend it to my friends, great service More

by Moosebob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rosenbalm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Leger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Paramount Kia of Hickory responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 13, 2024

Michael Joseph was so helpful, kind and had all the information we needed. I feel I’ve a new friend. Would highly recommend. More

by Shannon arrowood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Joeseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Paramount Kia of Hickory responded

Thank you, Shannon, for sharing about your experience with Paramount Kia of Hickory. We appreciate your business and hope to see you again soon!

October 24, 2024

Everyone that I interacted with was very professional and made me feel very comfortable. Michael Joseph was easy to talk to and I consider him a friend. More

by donaldcwerner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Joeseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Paramount Kia of Hickory responded

Thanks, Donald, for sharing about your experience with Michael here at Paramount Kia of Hickory. We appreciate your business and hope to see you again soon!

May 20, 2024

My experience with Paramount Kia Hickory NC was one of THE MOST pleasant I have ever had . The staff was very friendly and knowledgeable and also professional. From the time that i dropped my vehicle off More

by Sherlon S. Freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Butler,Jennifer,Alley and All the service Staff
May 20, 2024 -

Paramount Kia of Hickory responded

Thank you, Sherlon, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 27, 2024

Hey I stopped by paramount Kia and spoke with nick Thomas he was great help! More

by Zach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Paramount Kia of Hickory responded

Thanks, Zach, for sharing your thoughts about your experience with Paramount Kia of Hickory. We appreciate your business and hope to see you again soon!

March 01, 2024

It was great working with Jordan and the team at Paramount Kia. Happy to go back. More

by rsmith2049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan in Service (5 stars!)
Mar 01, 2024 -

Paramount Kia of Hickory responded

Thank you for the kind words for Jordon and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

February 23, 2024

Did not get to talk with any of them. The lady who checked me in was so sweet. More

by Whammond
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ, Cody McRary
Feb 23, 2024 -

Paramount Kia of Hickory responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 27, 2023

7 hours into a 10 hour trip to visit family for Christmas the service engine light on our Kia came on and the car went it to limp mode, not being able to accelerate over 2000 rpm’s or go faster than 60 due t More

by randbtaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Dec 27, 2023 -

Paramount Kia of Hickory responded

Thank you so much for your kind words for Aaron and for taking the time to leave us this wonderful feedback! We are so glad that we could help you out!

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