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Paramount Kia of Hickory - Service Center

Hickory, NC

4.3
64 Reviews
Call Service Center (828) 634-4394

64 Reviews of Paramount Kia of Hickory - Service Center

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May 30, 2025

Their service department is terrible. They treat their customers poorly and gaslight you. I will never go back here again. More

by unc1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
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April 30, 2025

Agree run from this Service Center! So incompetent. I have a 2024 KIA Sportage and took my vehicle in 3 times to just change the oil. I had so much oil all over my car/ car port. Did t More

by WaynetteA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Greene
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2025 -

Paramount Kia of Hickory responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 31, 2025

Great service, honest advice, smooth process— would highly recommend this dealership, very professional and trustworthy. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levontae Knox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Paramount Kia of Hickory responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 31, 2025

This company is very professional! I was extremely impressed. I will be sending folks this way. Thank you ! More

by tanishalipford.2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levontae Knox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Paramount Kia of Hickory responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 31, 2025

10/10 experience from him. I would recommend everyone buying a car from him due to his great service and personable skills More

by mik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levontae Knox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Paramount Kia of Hickory responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Paramount Kia of Hickory. We look forward to having you as one of our valued customers for many more years to come!

March 31, 2025

The kindness that was shown when I was searching for a new car was one above all. More

by Jhunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levontae Knox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Paramount Kia of Hickory responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Paramount Kia of Hickory.

March 31, 2025

I came in with zero idea of what I was looking for, thankfully they were very helpful and patient with me. More

by elijahfowler828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levontae Knox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavontae
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Mar 31, 2025 -

Paramount Kia of Hickory responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 31, 2025

Levontae is a hardworking and welcoming individual. Makes the process easy and is inviting with his business More

by steelers46
Recommend Dealer
Yes
Employees Worked With
Levontae Knox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Paramount Kia of Hickory responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 19, 2025

We had a very good experience here at Kia. And Levonte helped us the whole way! More

by chloelail97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levontae Knox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2025 -

Paramount Kia of Hickory responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience.

March 18, 2025

Clean, comfortable, great customer service. Everyone I spoke with was polite and very knowledgeable about Kia. Answered my crazy questions & offered to help me utilize all the options in my cur More

by lahampel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavan Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Towery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Paramount Kia of Hickory responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Paramount Kia of Hickory. We look forward to having you as one of our valued customers for many more years to come!

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