Paramount Kia of Hickory

Friendly, very knowledgeable about their vehicles. They were willing to work with us to meet our needs in a vehicle. Katelyn was great. They were willing to work with us to meet our needs in a vehicle. Katelyn was great. More

Levontae was very professional and knowledgeable. Would buy another car from him in a heartbeat. Would buy another car from him in a heartbeat. More

All the employees of Paramount Kia that I encountered were very friendly and helpful. Tim Whitener was especially helpful as he listened well to determine what car features I was interested in and presen were very friendly and helpful. Tim Whitener was especially helpful as he listened well to determine what car features I was interested in and presented a vehicle that met all of my needs within the budget I had in mind. He did this without applying any sales pressure. Based on my experience, I can highly recommend including Paramount Kia in your search for a new vehicle. More

Buying a car at Paramount Kia of Hickory was absolutely painless. Tim, our salesman was fantastic and went above and beyond to get us out the door with a bottom line price that we were comfortable with. Th painless. Tim, our salesman was fantastic and went above and beyond to get us out the door with a bottom line price that we were comfortable with. The entire staff was friendly and we never felt pressured or uncomfortable during any portion of the buying process. More

Chao Yang was very knowledgeable in everything he stated. He was very easy going and very helpful with all of my questions. He was very easy going and very helpful with all of my questions. More

The worst! From Jordan McCarty (Sales) to Andy Harris (Sales Mgr.), and others in between, there is much incompetence at this dealership. Initially, on about Oc From Jordan McCarty (Sales) to Andy Harris (Sales Mgr.), and others in between, there is much incompetence at this dealership. Initially, on about October 22, 2024, I made a deal through Jordan to purchase a new Telluride from a SC dealership. A few days passed and no one contacted me to come for the vehicle. I called and Jordan said the vehicle would be ready soon. Went to get it and it was NOT the same vehicle. Jordan said they were not able to work out a deal with the other dealership so they found another. Well, I was just about ready to drive the vehicle off the property when I discovered it did not have all-wheel drive (a must for me). Jordan left me and disappeared into the building for awhile. To keep this brief, I will say that I was on their property 5 hours that day, waiting and waiting for a solution. Eventually, a third Telluride was located for me. A few days later (after me calling for updates), I was notified it was on the property and would be ready late that afternoon. Went to pick it up, and a very nice employee was just finishing up installing an accessory. I left the dealership around 6 p.m., thinking all was done. Here it is December 13, 2024, and I still have not received the registration to the car I purchased!! My tag was physically transferred from my trade-in, but no one completed the registration! For the sake of space here I have not included many other screw ups associated with the transaction. Had this been resolved in a reasonable time, I would not be writing this review; but almost every employee to which I have spoken has dropped the ball. It all goes back to Jordan McCarty, who failed to stay on top of the transaction, failed to call me with progress (or lack of), who failed to ensure the third vehicle was indeed ready to drive off the lot. The Sales Manager (Andy Harris) failed to ensure Jordan had dotted the i's and crossed the t's. No one will answer phone calls - without exception, every call I have made has gone to voicemails. Not one person (Sales, Management, Title/Registration) will answer their phone. I should not be the one to have to pursue resolving this legality issue! Why am I having to work so hard to get Paramount employees to do their job?? Now, I am looking at a beautiful vehicle that cannot be driven. To say I am disgusted would be a mild way to express my dissatisfaction with Paramount Kia of Hickory. Benny Yount, help me please!! More

They made this is nice and easy basically seamless. Would definitely go back again to get an upgrade! Would definitely go back again to get an upgrade! More

Sales people were quick to help. Very friendly and knowledgeable.My needs were taken care of in a timely manner. Very friendly and knowledgeable.My needs were taken care of in a timely manner. More

My 2015 Kia Optima was totaled in a wreck Kaleb helped me find the perfect car. I bought a 2025 K5GT all because Kaleb helped me find the perfect car! Kaleb was great. He explained everything in the car how find the perfect car. I bought a 2025 K5GT all because Kaleb helped me find the perfect car! Kaleb was great. He explained everything in the car how the car operated and all the new features. I was totally amazed from the change of my 2015 Optima to the K5 GT. I am so grateful for all the explaining Kaleb had to go through to make sure I understood how my new car would operate. So I finally got to drive the car and I absolutely loved it! Kaleb was so sweet to take time to explain things to me so that I would understand all the new changes from my old car to this car. Kaleb even helped me program my phone to the car because I would have no idea what to do. Truly, Kaleb was the sweetest. I so dreaded the process of buying a new car but Kaleb took his time. Talk to me, answered all my questions and helped explain new things to me, I’m 55 and there’s a huge difference between my new car now and my Kia Optima 2015. so Kaleb was sweet enough to be patient with me. I truly dreaded the trip to the dealership But working with Kaleb made the process painless and actually kind of fun. Kaleb was very personable answered every weird or stupid questions that I asked. We laughed a lot, and it was just way more pleasant than I ever expected. I was grateful for all of Kaleb‘s effort and patience. Paramount Kia definitely has a great guy on the sales team. I even told Kaleb that we were gonna come back because my daughter needs a car and I want Kaleb to be the one to help us through the process. At least this next trip, I will not dread at all because I know Kaleb will help me and explain things and take very good care of us you have a great guy on your sales team. Take good care of him. He’s worth it. More

Upon arrival we were greeted by Tim. He was very kind and seemed familiar. Come to find out, he was our salesman in 2012. This made the decision to do business at Paramount Kia easy. E He was very kind and seemed familiar. Come to find out, he was our salesman in 2012. This made the decision to do business at Paramount Kia easy. Everyone was helpful and made us feel comfortable in our decision. More