Paramount Kia of Asheville - Service Center

Great dealership I have purchased 4 cars from Jodi Beltonen. She is kind and considerate. I would rate her 5 stars! Went to have my car serviced and ended up buying something with better gas mileage Beltonen. She is kind and considerate. I would rate her 5 stars! Went to have my car serviced and ended up buying something with better gas mileage. Jodi is the best. More

I purchased my Kia from another dealership yet Paramount has been giving me excellent service for more than 3 years. I highly recommend Paramount! has been giving me excellent service for more than 3 years. I highly recommend Paramount! More

John in the Service Department was great. He took the time to speak with me about my vehicle. I really appreciate his knowledge and kindness. He got my headlight ordered then installed with no problems time to speak with me about my vehicle. I really appreciate his knowledge and kindness. He got my headlight ordered then installed with no problems. Thank you John. Also thank you to the tech who installed it, everyone in the Parts Department, and Erica and the ladies in the office for making my visit a good experience. More

Needs some serious work in the service dept. Our salesperson Faith was great and helpful. salesperson Faith was great and helpful. More

I happy that everyone was willing to help me out on getting my car switch out to a different car. Thank you for helping me getting my car switch out to a different car. Thank you for helping me More

We worked with Jodi on our new car purchase and she was wonderful! She was never once pushy and made the purchase enjoyable and stress-free. Jordan in financing was easy to work and made the process quick wonderful! She was never once pushy and made the purchase enjoyable and stress-free. Jordan in financing was easy to work and made the process quick and seamless. Alisha helped me figure out all the different features (and there are A LOT) and was so patient with me! She was so personable and easy to talk to. Thanks to all at Kia! We would 100% recommend to others. More

Contacted 2 weeks prior to needing rekey service, ordered and payed for keys and requested service for 2 outstanding recalls, a new battery, an oil change, and an inspection. They assigned a servic ordered and payed for keys and requested service for 2 outstanding recalls, a new battery, an oil change, and an inspection. They assigned a service contact person, whom I emailed twice with no response. Called an hour before tow truck arrived their location, asked them to call and confirm its arrival. Again, no call back. Showed up following day and had to explain again as to why it was there, and was referred to a different contact person, who wasn't going to be there the day it was scheduled for service. Called the morning of service, and was told they couldn't find the keys, and the battery was dead. Again explained all needs. I was told that the car would be done between noon and 1PM. My wife dropped me there at 11AM, and left for the 6 hour drive home.. When I arrived I had to explain everything again. An hour later I was told the battery was dead, and did I want a new one? 5 hours later I left with the car, never having gotten the requested inspection. Lack of communications and coordination was frustrating. More

Very professional, clean, courteous, quick made leasing a new car today the easiest ive ever experienced. From start to finish the while process was amazing new car today the easiest ive ever experienced. From start to finish the while process was amazing More

Just bought my very first car today! Taylor got us a great car for a great price! Very understanding and negotiable! I’m so excited!!! great car for a great price! Very understanding and negotiable! I’m so excited!!! More

I didn’t expect to be writing another review so soon. As with my first visit, Jodi, Jordan, and Mark assisted with all of our needs and meet all of our expectations. There was an issue with the front tire b with my first visit, Jodi, Jordan, and Mark assisted with all of our needs and meet all of our expectations. There was an issue with the front tire but it was fixed within a few days and we were even given a complimentary car wash! More