Faith Pugh

We walked into this dealership not knowing exactly what to expect. What we got was more than we could have ever hoped for in a dealership experience. Smiling faces everywhere, clear teamwork present with g to expect. What we got was more than we could have ever hoped for in a dealership experience. Smiling faces everywhere, clear teamwork present with genuine enthusiasm and personalities filled with passion for helping people achieve just what they were looking for, a reliable perfect working car that makes my family proud to drive around in. We know what we needed, what we wanted but was it attainable? Everyone we encountered made it easy and stress free. Charlie, our salesman, was an absolute beast of a salesman, cheerful, payed attention to detail, kept us informed through the whole process. Took us directly to the dream car we had in mind. Made us feel right at home from beginning to finish. Wasn’t pushy at all and respected our wants and needs while keeping our budget and family in mind. Thank you Charlie for all your efforts, your patience and putting up with us (we were a lot, we know lol) but you treated us like family and for that we will always return to Kia for our future needs. More

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Our experience with Charlie was fantastic. The whole experience was wonderful. He was very professional and a good sport. The whole experience was wonderful. He was very professional and a good sport. More

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Maria was/is GREAT‼️‼️‼️‼️FULL OF KINDNESS & VERY PREPARED, answered ALL my questions ‼️🎯 her Manager who was also SO NICE & HELPFUL (really went out of his way to help us w a busted tire!) Faith PREPARED, answered ALL my questions ‼️🎯 her Manager who was also SO NICE & HELPFUL (really went out of his way to help us w a busted tire!) Faith in finances was Super fast & so Bubly Another Very nice man helped us change the tire. I must say this is a great place to purchase from. More

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My husband and I are extremely pleased with Maria's exceptional customer service and our overall experience at Paramount Kia Asheville. We were warmly greeted right away by Maria. She was extremely kin exceptional customer service and our overall experience at Paramount Kia Asheville. We were warmly greeted right away by Maria. She was extremely kind, helpful, insightful, and organized. We had 2 vehicles in mind to test drive that she prepared for us right away to test and was very knowledgeable about them both. After our test drives were complete we decided on our Sorrento. Maria was extremely efficient with getting our paperwork in order and communicating everything to us as we went through the process to apply for financing. Everyone who worked with us was very kind, patient, and helpful. I feel extremely fortunate to have had a knowledgeable sales woman with such wonderful energy and kindness to help us make this experience as smooth and enjoyable as possible for us. This is a huge purchase for our family and Maria truly provided us with such a pleasurable experience that we will always appreciate. You have some incredible employees, Paramount Kia. Well done! More

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Josh and Faith were exceptional and very caring with me today. I felt very at ease in the transaction of my car. Thanks you guys for all you did today. God Bless Eunice Rogers today. I felt very at ease in the transaction of my car. Thanks you guys for all you did today. God Bless Eunice Rogers More

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Jesse was amazing to work with. He took great care of me and answered all my questions. He took great care of me and answered all my questions. More

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Our experience was great. Moses did a great job communicating with us and when the car we wanted hit the lot he worked to have everything prepared. Moses did a great job communicating with us and when the car we wanted hit the lot he worked to have everything prepared. More

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Kayleigh Brittain, was a great sales person. A joy to work with. I 3ove it very much. A joy to work with. I 3ove it very much. More

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Jesse Delafield was amazing, thorough and very helpful. All parts of the sale process went very smooth, and he was very accommodating for my requests, and got me the vehicle I needed. All parts of the sale process went very smooth, and he was very accommodating for my requests, and got me the vehicle I needed. More

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had an incredible experience at Paramount Kia, and I want to specifically recognize Maria Betancourt and Faith from the financing department for their kindness and professionalism. When I first arrived, M to specifically recognize Maria Betancourt and Faith from the financing department for their kindness and professionalism. When I first arrived, Maria and Faith approached me to see if I needed help. I unfortunately responded rudely, stating that everything was too expensive before walking away. Despite my attitude, they remained patient and respectful, eventually approaching me again to ask how they could assist. I hesitantly explained my situation. Although I was initially skeptical and dismissive of their suggestions, they showed me a beautiful 2023 Mitsubishi Outlander. It was used but in incredible condition. Maria was knowledgeable and patient, offering helpful insights from an empathetic perspective that made me feel truly comfortable. While I had no intention of buying a used vehicle, Maria’s honesty and support led me to a purchase that turned out to be the best deal I’ve ever made. I had nearly $9,000 in negative equity on my trade-in—a 2022 Kia Seltos with over 107,000 mileWhile I had no intention of buying a used vehicle, Maria’s honesty and support led me to a purchase that turned out to be the best deal I’ve ever made. I had nearly $9,000 in negative equity on my trade-in—a 2022 Kia Seltos with over 107,000 miles—yet they provided a very fair trade-in value and worked out a deal I didn't think was possible. I drove away in a 2023 Mitsubishi Outlander with less than 70,000 miles, and my monthly payment is now $147 less than before with practically nothing down. s—yet they provided a very fair trade-in value and worked out a deal I didn't think was possible. I drove away in a 2023 Mitsubishi Outlander with less than 70,000 miles, and my monthly payment is now $147 less than before with practically nothing down. Every step of the process was smooth, and everyone I encountered at Paramount Kia was exceptionally professional. This is the best car I’ve ever owned, and I will never buy a vehicle anywhere else again. I highly recommend Paramount Kia to anyone; you will not be disappointed. If you go, ask for Maria Betancourt. She is a kind, dedicated professional who truly cares about her customers. Best regards, Ashley Mancini More

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