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Paramount Kia of Asheville - Service Center

Asheville, NC

4.3
82 Reviews

82 Reviews of Paramount Kia of Asheville - Service Center

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December 21, 2023

Alona was very helpful in finding answers for paying off my lease on my EV6. Shanah helped with the technical questions I had about the vehicle. More

by jagwar72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alena Kaltovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Paramount Kia of Asheville responded

Thank you for your business and this review. We're happy to hear Alena and Shana were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 15, 2023

Very friendly and great staff! Faith is very patient and helpful. Joe and Amanda are also great people. More

by Nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda King, Jessika Stewart
Dec 17, 2023 -

Paramount Kia of Asheville responded

Thanks for sharing your thoughts about your experience with Paramount Kia of Asheville. We appreciate your business, Nina, and hope to see you again soon!

October 24, 2023

Overcharged by $606 (refunded after complaint). Mgr might fix damaged headliner (previous owner). Selling car may be best - not a KIA More

by BSloan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Kendall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Paramount Kia of Asheville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 17, 2023

Katja's exceptional sales skills truly left a lasting impression on me. Despite not making a purchase during my visit, I was thoroughly impressed by her professionalism, knowledge, and attentive approach More

by nj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katja Raab
Aug 21, 2023 -

Paramount Kia of Asheville responded

Thank you for taking the time to share your thoughts on working with Katja and our team our team. We're glad to hear we delivered such a great experience!

June 02, 2023

Most helpful women in the world. Changed my car shopping experience forever! Katja provided superior service with a friendly smile. More

by Alexzierhut
Recommend Dealer
Yes
Employees Worked With
Katja Raab
Jun 04, 2023 -

Paramount Kia of Asheville responded

Thank you for choosing Paramount Kia of Asheville, Alex. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again.

May 31, 2023

I was very well pleased with John Robinson at the service department. His professionalism and perky attitude made our visit great. He explained everything in detail and after the service was performed, he es More

by Shemika75hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Robinson
Jun 01, 2023 -

Paramount Kia of Asheville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Paramount Kia of Asheville, we look forward to having you as a valued customer for many years to come!

May 09, 2023

I went in for a service visit. I left with a brand new Seltos! The salesperson, Katja, was so nice. It felt like I was visiting with a friend. Absolutely no pressure. The Finance p More

by Jill
Recommend Dealer
Yes
Employees Worked With
Jordan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fabian, Katja Raab
May 10, 2023 -

Paramount Kia of Asheville responded

Jill, thank you for choosing Paramount Kia of Asheville. Your feedback and rating mean a lot to us. We're glad Katja and the team were able to help, and we hope to see you again!

March 29, 2023

Chris Fabian made my car buying experience a dream. He was patient and knowledgeable with all of my questions. He helped me feel confident in my decision and didn’t make me feel pressured like other sa More

by Molly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fabian
Mar 29, 2023 -

Paramount Kia of Asheville responded

Molly, Thank you for your business and this review. We're happy to hear Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 06, 2022

I worked with Taylor wainwright on the purchase of my 2023 Kia shortage x pro prestige. It was a great experience and Taylor and paramount Kia of Asheville did a great job! More

by Faulk.conner061
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Wainwright
Oct 08, 2022 -

Paramount Kia of Asheville responded

Thank you for the kind words for Taylor and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 05, 2022

Very nice people and listened to my needs and worked with every way they could More

by Jsparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krisha Arrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Paramount Kia of Asheville responded

Thank you for choosing Paramount Kia of Asheville, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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