Palmetto57 Volkswagen

I was greeted by Derric and referred to Martin. He answered all the questions, enabled me to test drive the car and even provided me with some references concerning accessories. Derric was easy to wo answered all the questions, enabled me to test drive the car and even provided me with some references concerning accessories. Derric was easy to work with, no issues concerning negotiating the price. Even after changing the style of the car the price difference was applied to our earlier agreed upon price without being asked for it. The only not so great experience was that I had to wait a long time to see the FI person. But I was told that a "lawyer" was my predecessor and he read all the fine prints... So, to summarize an excellent buying experience. More

MR MANJENCIC AND MR MITRA RAMPERSAD WERE ABSOLUTE GENTLEMEN AND VERY PROFESIONAL. THEY WENT BEYOND THE EXPECTATIONS AND THE CUSTOMER SERVICE WAS EXCELLENT.MY HUSBAND AND I ARE VERY HAPPY AND WILL DEF GENTLEMEN AND VERY PROFESIONAL. THEY WENT BEYOND THE EXPECTATIONS AND THE CUSTOMER SERVICE WAS EXCELLENT.MY HUSBAND AND I ARE VERY HAPPY AND WILL DEFINETLY COME BACK FOR ALL OUR FUTURE CAR PURCHASES. THANK YOU TO ESSERMAN AND PARTICULARLY MITRA AND BRANI. KUDDOS TO ALL !!!!! More

The staff from the sales representative, Martin Centeno, to the general manager and financial staff were very cooperative and friendly. Overall the service was A+! Thank you for being caring and making to the general manager and financial staff were very cooperative and friendly. Overall the service was A+! Thank you for being caring and making my 2nd leasing experience a very positive and pleasant experience. Lymarie PRUDENCIO More

Esserman VW is the only place we will go to anymore for service and parts. They have excellent customer service, we know the work gets done, and we have never found them being dishonest. Pablo has been the service and parts. They have excellent customer service, we know the work gets done, and we have never found them being dishonest. Pablo has been the best service advisor. He has gone above and beyond to make sure my husband and I are satisfied. We drive from Kendall all the way up there just for oil changes! They actually want to keep their customers happy! And they have kept us happy for sure! More

I've been to rumerous dealers searching for the right car. The instant I walked in I was welcomed and ask how may they help me. Ignacio was my the sales person working with me. Very attentive to my needs car. The instant I walked in I was welcomed and ask how may they help me. Ignacio was my the sales person working with me. Very attentive to my needs and helped me look what I needed exactly. Everyone always had a smile on their face which made me feel more at ease at making this huge purchase. I would recommend my friends to this dealer any day. More

PERFECT SERVICE AND SUPPORT! COMPLETE SUPPORT ON THE FINANCING AND GREAT HELP ON UNDERSTANDING ALL THE DIFFERENT OPTIONS! ALSO GREAT SERVICE AFTER BUYING THE CAR! I WOULD DEFINITELY SAY THAT I HAD A GRE FINANCING AND GREAT HELP ON UNDERSTANDING ALL THE DIFFERENT OPTIONS! ALSO GREAT SERVICE AFTER BUYING THE CAR! I WOULD DEFINITELY SAY THAT I HAD A GREAT EXPERIENCE AND I WILL DEFINITELY COME BACK IN THE FUTURE! More

Great experience. I will recomend this dealer to all my friends. I have had Volkswagen since 2003 from Esserman Volkswagen and 2007 I bought a Nissan Quest from Essermsn Nissan and the quality of work and friends. I have had Volkswagen since 2003 from Esserman Volkswagen and 2007 I bought a Nissan Quest from Essermsn Nissan and the quality of work and customer service is great in both dealers. Keep it up. More

My experience at Esserman was outstanding. They truly have a team of professionals that are dynamic and provide great customer service. Instead of telling me what I couldn't get or qualify for, they were have a team of professionals that are dynamic and provide great customer service. Instead of telling me what I couldn't get or qualify for, they were very positive and explained everything to the fullest. I alaways had a sales person with me and they made sure that I understood the process. Before coming to Esserman I went to Gunther Volkswagen. They didn't try to help me and they weren't understanding of my situation. Information wasn't explained at all and they kept making me wait for almost a month. Finally, I decided to go to Esserman. What Gunther did for me in a month, Esserman did for me in a day. Esserman did it proficiently and effectively in a way that I would recommend anyone to come and get a car from this dealership. Mitra was very understanding and willing to work in my favor and Martin was very proficient in the knowledge of Volkswagen and Nissan product. I believe that with the hard work and diligence Esserman displayed during my time at the dealership...this dealership should be recession proof. The attitudes and friendliness that I experience was so inviting that I would like to purchase my next car from this dealership. More

I went to Esserman Volkswagen on a Saturday late in the day in order to have my 2010 Jetta Sportwagen TDI serviced. The 20,000 mile service was due, and unfortunately I never have time. I work a 70 hour day in order to have my 2010 Jetta Sportwagen TDI serviced. The 20,000 mile service was due, and unfortunately I never have time. I work a 70 hour week, and maintain a family, and household so my time is precious. I met with Rolando Sanchez who told me that his team didn't have time to perform the service that day, but then told me he could keep the my car at the dealer, and perform the service on Monday. Rolando then provided a loaner vehicle so I could continue to run errands, and get on with my day. My car was serviced, and returned to me as promised. I love Esserman they treat me like family, and respect my limited time. Adam More