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Palmetto57 Volkswagen
Miami Gardens, FL
437 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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437 Reviews of Palmetto57 Volkswagen
June 14, 2011
Excellent Service. Walked in and gave information about car, test drive, gave me color I wanted, pricing affordable, and information explained in detail with being very friendly. car, test drive, gave me color I wanted, pricing affordable, and information explained in detail with being very friendly. More
by avalljr
Employees Worked With
Martin Centeno, Martin Centeno
June 12, 2011
HE QUEDADO SATISFECHA POR TADA LA ATENCION QUE HE RECIBIDO DE PARTE DEL SEÑOR MARTIN CENTENO. PARA MI HA SIDO UNA PERSONA MUY PROFESIONAL, HONESTA Y SERVICIAL. SU PROFESIONALISMO DEJA AL DEALER EN M RECIBIDO DE PARTE DEL SEÑOR MARTIN CENTENO. PARA MI HA SIDO UNA PERSONA MUY PROFESIONAL, HONESTA Y SERVICIAL. SU PROFESIONALISMO DEJA AL DEALER EN MUY BUEN LUGAR. YO RECOMENDARIA AL DEALER Y AL SEÑOR MARTIN CENTENO A OTRAS PERSONAS, SOBRE TODO A MIS FAMILIARES Y AMISTADES. HE QUEDADO CONTENTA CON TODOS SUS SERVICIOS. GRACIAS MARTIN,ESPERO QUE NO SEA LA ULTIMA VEZ QUE YO ADQUIERA SUS SERVICIOS. SIGA ASI Y NO PIERDA NUNCA SU AMABILIDAD Y SU PROFESIONALISMO. SE DESPIDE DE UD. RESPETUOSA Y AFECTUOSAMENTE, ATTE. THELMA RIVAS More
by telmosky
Employees Worked With
Martin Centeno, Martin Centeno
June 11, 2011
I went to Esserman to buy my first new car, and of course I was a little intimidated at the thought. When I got to Esserman, Martin greeted me with a friendly smile and made sure that I was comfortable. He h I was a little intimidated at the thought. When I got to Esserman, Martin greeted me with a friendly smile and made sure that I was comfortable. He helped me choose the perfect car for the perfect price. My experience at Esserman was nothing but exceptional and I would highly recommend going there if you are looking for a great deal on a great car! More
by alexama
Employees Worked With
Martin Centeno, Martin Centeno
May 25, 2011
Wonderful dealership. Honest, caring people. Martin is very easy to work with and patient when questions arise. His personality made the deal easy to negotiate. And Esserman VW had a head start from the b very easy to work with and patient when questions arise. His personality made the deal easy to negotiate. And Esserman VW had a head start from the beginning because of their great service department. Rolando, Pablo and Daisy help so much with the process of owning and maintaining a car. Thanks so much! More
by scott wenger
Employees Worked With
Martin Centeno, Martin Centeno
May 16, 2011
Mr. Centeno was everything opposite of the typical salesman. He did not hoover over us as we shopped, did not push us into a particular vehicle or option, yet, he was there whenever we needed him. Eve salesman. He did not hoover over us as we shopped, did not push us into a particular vehicle or option, yet, he was there whenever we needed him. Even as we were negotiating a deal for our new vehicle, he did not become impatient whenever we would change our mind about something or asked questions. He was very knowledgeable about all the vehicles we looked at. This gentleman knows how to treat a person, and even if you walk away to compare (like we did), you will come right back to him. I recommend Mr. Centeno if you will be shopping at Esserman and would definitely be looking forward to working with him in the future. Our finance manager, Mrs. Fitzpatrick was also a pleasure to work with. The dealer was closed by the time we had to sign the papers and she still had two customers to go after us and she helped us with a smile and explained any questions we had. More
by yoni0838
Employees Worked With
Martin Centeno and Maria Fitzpatrick, Maria Fitzpatrick, Martin Centeno
May 15, 2011
It was a excellent experience overall. wonderful customer service. The selection of cars and colors is excellet. Mr. Centeno was calm and patient.Listen to our concerns and assured us every step will fall in service. The selection of cars and colors is excellet. Mr. Centeno was calm and patient.Listen to our concerns and assured us every step will fall intp place.Glen the manager was easy to work with to get to price we both can agree on. More
by cocacola16
Employees Worked With
Martin Centeno, Glenn Peri-Cohen, Martin Centeno
May 15, 2011
Had a great experience with this dealership from start to end. Everyone was very welcoming and worked with me to get the right price. The salesman was very knowledgable about the product and gave good advice end. Everyone was very welcoming and worked with me to get the right price. The salesman was very knowledgable about the product and gave good advice as to what he recommended and why. I will definitely recommend this dealership to others. More
by juancinco12
Employees Worked With
2
May 09, 2011
I was greeted by Derric and referred to Martin. He answered all the questions, enabled me to test drive the car and even provided me with some references concerning accessories. Derric was easy to wo answered all the questions, enabled me to test drive the car and even provided me with some references concerning accessories. Derric was easy to work with, no issues concerning negotiating the price. Even after changing the style of the car the price difference was applied to our earlier agreed upon price without being asked for it. The only not so great experience was that I had to wait a long time to see the FI person. But I was told that a "lawyer" was my predecessor and he read all the fine prints... So, to summarize an excellent buying experience. More
by tassmann
Employees Worked With
Martin Centeno & Derric Cohen, Derric Cohen, Martin Centeno
May 04, 2011
I would like to take this opportunity to advise you that I have always been happy with Esserman VW and will continue to be a customer, especially because of the efforts of service advisor, Daisy Zabala (hop I have always been happy with Esserman VW and will continue to be a customer, especially because of the efforts of service advisor, Daisy Zabala (hopefully I am spelling her name right). When filling out the survey, I was in a hurry, misunderstood some of the questions and was hasty in my answers. Daisy is the reason why I continue to be your customer. She is loyal, concerned about the work that is performed on my car, and to speak honestly, I feel as if she does not "rip me off." It is difficult to find people of integrity in this business when I, frankly speaking, no nothing about auto mechanics. I sincerely would like to take this opportunity to express my apologies to Daisy for mistakenly representing her and her work in an unfair light. I wish I could take the survey again and give her all 10s. I will be submitting a written letter to you reiterating what is included in this email to be included in Daisy's file, for I believe she should be applauded for being one of the best, if not the best, service advisor employed by Esserman VW. Please forward this to Daisy. Sincerely - Lucrecia Peralta More
by lucreciaperalta
Employees Worked With
Daisy Zabala, Daisy Zabala
May 02, 2011
MR MANJENCIC AND MR MITRA RAMPERSAD WERE ABSOLUTE GENTLEMEN AND VERY PROFESIONAL. THEY WENT BEYOND THE EXPECTATIONS AND THE CUSTOMER SERVICE WAS EXCELLENT.MY HUSBAND AND I ARE VERY HAPPY AND WILL DEF GENTLEMEN AND VERY PROFESIONAL. THEY WENT BEYOND THE EXPECTATIONS AND THE CUSTOMER SERVICE WAS EXCELLENT.MY HUSBAND AND I ARE VERY HAPPY AND WILL DEFINETLY COME BACK FOR ALL OUR FUTURE CAR PURCHASES. THANK YOU TO ESSERMAN AND PARTICULARLY MITRA AND BRANI. KUDDOS TO ALL !!!!! More
by MYRAAMOR
Employees Worked With
MITRA RAMPERSAD AND BRANI MANJENCIC, Mitra Rampersad
