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Palmen Buick GMC - Service Center

Kenosha, WI

4.5
2,800 Reviews

2,800 Reviews of Palmen Buick GMC - Service Center

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April 26, 2025

Our salesman was Juan Resendiz and he was wonderful to work with. Would have been 5 stars but due to some mistakes in paperwork in finance, giving 4 stars instead of 5. If ever looking for another vehicl More

by SEWERRAT152
Recommend Dealer
Yes
Employees Worked With
Juan Resendiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Moncayo
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

Its was fine, labor costs too high. Tim is always nice and explains things well. More

by M.CHEEVER
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hoffman
April 26, 2025

It took longer than expected but I feel they did a thorough job and the waiting room was comfortable. More

by Ottersaysclamon
Recommend Dealer
Yes
Employees Worked With
Ben
April 26, 2025

They are always excellent and my Service Advisor - Jason Garon is always very attentive and knowledgeable. More

by KARTERDON
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Garon
Apr 26, 2025 -

KARTERDON responded

Thanks Jason for the Excellent Service

April 25, 2025

They got me in with my appointment I was able to drop it off with no problem the day before. Then I was called and I went to pick up my truck and On my way! Thank you for that CUSTOMER SERVICE ?????????? More

by WCKOOLIE1975
Recommend Dealer
Yes
Employees Worked With
Randy
April 25, 2025

Promptly took care of me. Answered my questions. Services performed in a timely manner. Love that I get a free car wash after. More

by KarenJH
Recommend Dealer
Yes
Employees Worked With
Ben
April 25, 2025

Was very satisfied with everything and would recommend you to anybody. Thank you for wanting my opinion More

by MICHELLE8878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Great service, personnel was courteous, vehicle was clean, it was done on time, and done right! More

by gkue6004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
April 24, 2025

Always excellent service and Jason is very attentive and knowledgeable- thanks again Jason!! Love you Guys! More

by KARTERDON
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Garon
April 23, 2025

I think this dealership is nothing but lies. From day 1, lies lies lies. I rated it a 1 because it wouldn't let me continue with a "0" More

by AKay4747!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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