Tim Hoffman

The service is good, car cleaning and nice bonus. I waited 2 hours even with a scheduled appointment. This is not the first time I was kept waiting for an extended period of time. Scheduled appoint I waited 2 hours even with a scheduled appointment. This is not the first time I was kept waiting for an extended period of time. Scheduled appointments should not take this long. More

by DFISCHER429 Verified Customer Verified Customer

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Always feel confident with the quality of service and comfortable with the service representative. Have always taken my car to Palmen since date of purchase for service and have never been disappointed . comfortable with the service representative. Have always taken my car to Palmen since date of purchase for service and have never been disappointed . More

by Mareasner Verified Customer Verified Customer

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I feel very confident with the service and the service men I have dealt with since I purchased my car in December of 2022. men I have dealt with since I purchased my car in December of 2022. More

by Mareasner Verified Customer Verified Customer

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Tim was very helpful threw the whole process. Truck sounds like its running better all together. Service was quick with the amount that had to be done, much appreciated. Truck sounds like its running better all together. Service was quick with the amount that had to be done, much appreciated. More

by mcson95 Verified Customer Verified Customer

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It's always a pleasure. They take their time and thoroughly explain everything...I've never had a bad experience They take their time and thoroughly explain everything...I've never had a bad experience More

by TAMARAMULL Verified Customer Verified Customer

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Always a great experience Always very courteous and make sure everything is thoroughly explained Perfect sure everything is thoroughly explained Perfect More

by TAMARAMULL Verified Customer Verified Customer

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Great customer service, and great to work with. This is the third car we’ve bought through them This is the third car we’ve bought through them More

by conch1014 Verified Customer Verified Customer

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Tim got my vehicle in when I was experiencing problems. Problem was taken care of in a timely manner. Always have had an excellent experience since vehicle purchase in 2021. Problem was taken care of in a timely manner. Always have had an excellent experience since vehicle purchase in 2021. More

by KarenJH Verified Customer Verified Customer

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Tim has always gotten me in and taken care of me. My schedule is ridiculous so I really appreciate it. My schedule is ridiculous so I really appreciate it. More

by meddy3 Verified Customer Verified Customer

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My receipt showed one price and my credit card was charged a higher price. I got an email with the higher price or I would not have known till the bill came. If you charge different prices for cash or charged a higher price. I got an email with the higher price or I would not have known till the bill came. If you charge different prices for cash or credit you need to inform me. I will never buy a vehicle from this dealer beat I think they're are dishonest. I like the service writers and the mechanics but the office and management are terrible to deal with. More

by Opeka Verified Customer Verified Customer

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