Tim Hoffman

Tim was very personable and made it a great experience! Great customer service! I'm done Great customer service! I'm done More

by KM1GERIC2 Verified Customer Verified Customer

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Great, easy, fast and professional I will be back in the near future to have further protective work done on my vehicle. Thank you , Mr. Hoffman. near future to have further protective work done on my vehicle. Thank you , Mr. Hoffman. More

by htzbilut Verified Customer Verified Customer

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Tim Hoffman takes super care of my car. He always finds time to work us when we need to have service. He always finds time to work us when we need to have service. More

by Dianna Verified Customer Verified Customer

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I wish somebody would look up the history on my truck and everything that I have went through with this car. It ruined my whole new car buying experience it's a piece of junk. I have nothing but problems wit everything that I have went through with this car. It ruined my whole new car buying experience it's a piece of junk. I have nothing but problems with this car ever since I bought it. Nobody has ever called to apologize or offer anything. at this point, the warranty is out and I am still having problems with this truck. It's in the shop all the time so I'm probably gonna trade it in and get something different. I will not be buying a truck From Palmen. More

by Pavproperties1 Verified Customer Verified Customer

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had an appointment and he got me in and out on time and was very friendly was very friendly More

by Bill Verified Customer Verified Customer

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Disappointed in service department. Long delays in getting assistance.. I wasn’t even acknowledged when I walked into the service desk area. I can appreciate being busy but I didn’t fee Long delays in getting assistance.. I wasn’t even acknowledged when I walked into the service desk area. I can appreciate being busy but I didn’t feel valued as a customer at all. Julie was the only helpful person. She was running around helping everyone while others just seemed to be uninterested in customer assistance. More

by PATRICIAMOORE565 Verified Customer Verified Customer

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The service and courtesy transport were great. What I DONT like is this survey that REQUIRES 15 words and then locks up when you type less, very arrogant of you to suggest that I can’t express my What I DONT like is this survey that REQUIRES 15 words and then locks up when you type less, very arrogant of you to suggest that I can’t express my support for this company in less than 15 words! Don’t send me anymore of your surveys. More

by Steven Verified Customer Verified Customer

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I had a great experience at Palmen GMC store. The service department has excellent staff and provides great customer service. Kenny and the sales manager were very professional. Andy Palmen is a The service department has excellent staff and provides great customer service. Kenny and the sales manager were very professional. Andy Palmen is a gentleman who puts customer service and satisfaction first. Mike Zappala the COO, also a gentleman and equally dedicated to customer service. The only issue I have is with the finance manager Zach Ebner. I found him to be dishonest. He also gave my wife the creeps. Otherwise a great experience. More

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Tim is a hardworking guy, who is always very transparent. My car seems to be driving well My car seems to be driving well More

by Tags Verified Customer Verified Customer

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Staff is always friendly and knowledgeable, ensuring any concerns are addressed Although service turn around can be a little long, it’s always thorough concerns are addressed Although service turn around can be a little long, it’s always thorough More

by dmlife63 Verified Customer Verified Customer

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