Palmen Buick GMC - Service Center

Jason was great as always. Car was done faster than expected and a job well done. Car was done faster than expected and a job well done. More

Jason is always very helpful and knowledgeable. I bring my car there because of that reason. I bring my car there because of that reason. More

Went for an oil change on 12/13 and it took over 2 hours. Upon leaving my check engine light came on. Went immediately back to service area in which the technician said it was on when he brought vehicle in f Upon leaving my check engine light came on. Went immediately back to service area in which the technician said it was on when he brought vehicle in from parking area (which it was not) and then didn’t inform service area rep. Then, only to come home and have oil leak all over my garage floor over night. Brought it back to dealership service on 12/14 to be told prior day technician didn’t tighten oil filter. Will never go back or recommend PALMEN!! More

All staff were reliable, competent and professional. I trust Palmen Buick GMC and would highly recommend them. I trust Palmen Buick GMC and would highly recommend them. More

The guy who took care of me had an attitude the entire time. Would not return. time. Would not return. More

They are very helpful whenever I need the service department. Thank you to everyone at Palmen! department. Thank you to everyone at Palmen! More

Easy to talk to service writers. They also check into your warranties. They are knowledgeable and very helpful. They also check into your warranties. They are knowledgeable and very helpful. More

Great service. Never had a problem with Palmen. Jason Garon is the best and always has been very helpful. Never had a problem with Palmen. Jason Garon is the best and always has been very helpful. More

When I’m there, everyone is kind, but I don’t feel like Palmen goes above and beyond with customer service. I’ve been needing my 3rd row seatbelt fixed for months and when I call, they never have a loaner Palmen goes above and beyond with customer service. I’ve been needing my 3rd row seatbelt fixed for months and when I call, they never have a loaner vehicle available for me, and they just tell me to keep calling back every day because “they’re busy and will forget” to call me. The only reason I was able to get my recalls taken care of is because I was willing to “wait” for several hours for my vehicle to be serviced. Great, service-oriented companies would do whatever it took to make sure I was a repeat customer for maintenance and purchasing. If I had other options, I would not come here. More

I have always received good service promptly given. Tim Hoffman is always of the highest caliber in helpfulness. Tim Hoffman is always of the highest caliber in helpfulness. More