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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,805 Reviews

2,805 Reviews of Palmen Buick GMC - Service Center

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January 14, 2025

Jason and Randy are great in service. The sales team, wonderful. Build a bigger building, hire more people. GM's xxxx built quality require more service work. More

by Davidjratliff75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gersch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy in Service 5 star, Alfonso Gomez
January 14, 2025

Tim was extremely rude and unwilling to help and try to deny my warranty claim saying had to pay $400 no matter what. Then Tim claimed my key fob needed a replacement when it was just a battery More

by drewski87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

The service advisor made this repair extremely easy, on time and delivered as promised. My truck was in and out and works great. More

by RAULMARAVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Place is great from start to finish. Once I arrived I was greeted reasonably quick. Service was fast and fully completed. Jason has always been helpful and a great face to have represent More

by Jhermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Tim & your service department is always on time & always gets the job done right Thank You More

by LASTRAFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Great service and great prices got me right in on short notice to get my battery replaced I was back on the road in no time, thanks More

by DAN1ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan First
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gersch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Borissenkov
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Tim always does a great job communicating the processes to me and works to get me scheduled quickly. Thanks Tim! More

by JAYMCKNIGHT9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

What seemed to be a simple issue turned into one that almost became a nightmare. However, Tim handled it very well and his professionalism was top notch. I’ve had my Cadillac for 8 years and this is the More

by bgurvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Good service, clean environment ! Friendly staff. Only time it took a long time for an oil change, a mechanic called in sick. More

by JLABA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan First
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Borissenkov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Gomez
January 02, 2025

Staff are knowledgeable and friendly. I had new tires installed a alignment done and a oil change. I was very pleased with the service. More

by Camaro8965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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