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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,827 Reviews

2,827 Reviews of Palmen Buick GMC - Service Center

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July 01, 2025

My experience has been usually with Jason and he always delivers excellent service and Tim also did the same so Palmen is in good hands . More

by Pmcginnis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Good services and staff welcome u with a smiled also the place is very clean . More

by KRISTYKEVIN2223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Great service every time I bring my car to get service there from everyone in the organization. That's the reason why I continue to come back. More

by DanMcT
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Garon
June 30, 2025

The experience is always perfect, Jason does the scheduling, and the work is always done when promised...they do a great job More

by jack carran
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Garon
June 30, 2025

Kind and understanding very responsive great customer service I don’t have anything else to say More

by Melmiller452019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Amazing service and great communication from the advisor and technicians would definitely come back to get my vehicle serviced More

by LEAHG987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan First
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gersch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon brown, mark horton, John fry, Leah gorrill
June 29, 2025

Not only was the communication horrible, but they dragged out our warranty work for 11 days and did not help us get a rental car or anything. They gave us our car back with broken air conditioning (we had no More

by marymmanthei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Moore
June 27, 2025

They deliver great service every time I bring my car into the shop. This is one of the many reasons why I continue to buy cars from Palmen because the service is fantastic. More

by DanMcT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

They deliver great service every time I bring my car into the shop. This is one of the many reasons why I continue to buy cars from Palmen because the service is fantastic. More

by DanMcT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Tom Hoffman is always professional and friendly. He appears to be aware of the customer’s needs. He recommends but never pushes you. The drivers have always been safe drivers and friendly. More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy