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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,682 Reviews

2,682 Reviews of Palmen Buick GMC - Service Center

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March 28, 2025

Excellent customer service provided by everyone I interacted with from start to finish! Dan was awesome finding me my perfect vehicle and Orlando made our transaction simple! Thank you Palmen! More

by Shellylazarski
Recommend Dealer
Yes
Employees Worked With
Dan Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Moncayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Jason made sure my issue was as I thought and took the time to trouble shoot and repair. He’s was great at keeping me updated u til all was completed and ready for pickup. More

by CONCH1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gersch
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Great dealer, but these surveys suck! Then you require a certain amount of words? xxxx off More

by Davidjratliff75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gersch
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Palmen GMC is professional, thorough, and customer friendly. I only shop and service my vehicles through Palmen. More

by peter_p14
Recommend Dealer
Yes
Employees Worked With
Randy
March 26, 2025

Tim goes above and beyond for me and is friendly. He even talked to my 5 year old daughter and chatted with me for a few minutes after our auto work was done. I feel really at home there due to him. More

by Michaellmaxwell
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hoffman
March 26, 2025

Jason was very nice and I was happy with my experience. I didn’t have to wait long for my car yo be finished and they took care of everything I asked them to do. More

by PINZGER.MARILYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

First time returning to the dea in 20 years things seemed to be more customers friendly my salesman was very good to work with..and not full of xx.. More

by JAMES.BARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan First
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gersch
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Tim is always great he is an asset to the service department. I have been a customer of Palmen & Tim for over 20 years they are amazing. Would recommend Palmen to anyone looking to buy or service th More

by finnns65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Love the service I received, very clean area when you first pull in and even waiting area was clean and had bottled water available. Price for what was done I was very happy with. More

by csauer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Every one was kind, friendly and kept us informed of the progress of the work being done. More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Moore
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