Palmen Buick GMC

Job was completed quickly and professionally. Employees from service manger on down were helpful and friendly. Employees from service manger on down were helpful and friendly. More

Efficient. Appointment was scheduled for the day after I called. First oil change and tire rotation on my new car. Appointment was scheduled for the day after I called. First oil change and tire rotation on my new car. More

Absolutely the best dealership to work with buying a vehicle! Bil was our salesman , very polite , knowledgeable and was able to answer all our questions . Mist definitely would do business with Palmen vehicle! Bil was our salesman , very polite , knowledgeable and was able to answer all our questions . Mist definitely would do business with Palmen Gmc again ! More

This is a good crew. They gave me a good trade-in value and made the whole transaction relatively painless. They gave me a good trade-in value and made the whole transaction relatively painless. More

Horrible communication, slow response time, inconsistent or missing information This has been one of the worst dealer experiences I've had. It was a major warranty incident, full engine replacement that too or missing information This has been one of the worst dealer experiences I've had. It was a major warranty incident, full engine replacement that took 2 months. It would have been expected that up front they would have discussed timeline, loaner vehicle, warranty coverage, communication frequency, etc. it took a week of calling to even get a direct phone number and a specific point of contact. More

I avoided buying a car in person after my last experience purchasing a new vehicle(different make/different dealer). I took a chance purchasing from Palmen because of my experiences with the service departme purchasing a new vehicle(different make/different dealer). I took a chance purchasing from Palmen because of my experiences with the service department over the last ~10 years and was pleasantly surprised that the process was transparent and the staff easy to work with. More

Jason the crew were very helpful in finding the tire leak. I had the leak for a few weeks. leak. I had the leak for a few weeks. More

Tim was able to fit me in to get the alternator replaced. He arranged for a rental and I got my car back in a timely fashion. Tim was awesome as usual in resolving my Acadia's issue! Thanks! He arranged for a rental and I got my car back in a timely fashion. Tim was awesome as usual in resolving my Acadia's issue! Thanks! More

Tim was very professional in updating me step by step about the car issue. Palmen handled the situation well this time, but unfortunately, it was too late. I was extremely dissatisfied with my well-maint about the car issue. Palmen handled the situation well this time, but unfortunately, it was too late. I was extremely dissatisfied with my well-maintained Denali from them. I had spent so much money that I can't afford any more repairs. I ended up selling it and giving up on GM cars altogether, which is a sad decision for me. The last problem I faced was an engine issue caused by a bent rod. It's unacceptable for a newer car with relatively low mileage to have such a significant engine problem. More

Always good service Jason always takes good care of me and informs me of upcoming items. and informs me of upcoming items. More