Palmen Buick GMC

Easy purchase, but prev purch there, 6 yrs ago new, tanked. The rating is for the no-push sales person. The dealership is in question in that my 2nd car from them, a 2012 GMC, well cared for, blew its motor in The rating is for the no-push sales person. The dealership is in question in that my 2nd car from them, a 2012 GMC, well cared for, blew its motor in midstream driving. I went back there assuming I'd get the most trade-in since it was their car. Didn't get much considering a brand new exhaust system. Won't purchase there again...leased this time. Left a with a bad feeling that they had me by the nape of the neck.. More

Service visit Needed work done on my Denali. My Service Technician is Jason Garon. He has been our family's service technician for years. Jason is knowledgeable, Needed work done on my Denali. My Service Technician is Jason Garon. He has been our family's service technician for years. Jason is knowledgeable, considerate and hard working. We have two SUV's and Jason is the reason we have all our oil changes, repairs, etc done at this dealership. He keeps are vehicles in great shape and gets them back on the road as soon as possible. The service techs are top notch and I would highly recommend them. Thank you, Jason!! More

2nd. Service visit My S/A Jeff Nagy was excellent. Take excellent care of me and my new 2018 Sierra Denali. This was my 2nd routine service visit. Jeff got me in and My S/A Jeff Nagy was excellent. Take excellent care of me and my new 2018 Sierra Denali. This was my 2nd routine service visit. Jeff got me in and out in less then 45 min. Its a well managed and well run Service dept. More

oil change/tire rotation Service was exemplary. Kevin took my original appointment, but was on the phone with another customer when I arrived. Jeff just jumped right in a Service was exemplary. Kevin took my original appointment, but was on the phone with another customer when I arrived. Jeff just jumped right in and took care of me without hesitation. When it was done, Kevin explained everything that was done and kept the car inside because it was raining and I did not need to walk outside in the rain. More

neededmy car fixed due to an accident MY CAR NEEDED A LOT OF REPAIR THANKS TO TIM HOFFMAN HE WAS THERE TO MAKE SURE I WAS TAKEN CARE OFF WITH A LOANER CAR AND THE MECHANICS DID A OUTSTAND MY CAR NEEDED A LOT OF REPAIR THANKS TO TIM HOFFMAN HE WAS THERE TO MAKE SURE I WAS TAKEN CARE OFF WITH A LOANER CAR AND THE MECHANICS DID A OUTSTANDING GREAT JOB TOO I ALWAYS BRING MY CAR TO PALMENS AND AM ALWAYS TAKEN CARE More

Great experience From the moment I arrived got VIP treatment very courteous staff great experience got the vehicle I was looking for would recommend this dealer to any From the moment I arrived got VIP treatment very courteous staff great experience got the vehicle I was looking for would recommend this dealer to anybody looking for new or used. More

Oil change Work done was fine. Service rep was great. Although I thought a hour and half was pretty long for an oil change and tire rotation. Especially when Work done was fine. Service rep was great. Although I thought a hour and half was pretty long for an oil change and tire rotation. Especially when my appointment was at 7:30 in the morning. More

Amazing I came in for an oil change for a company truck and saw a beautiful truck in the corner, so I know I had to have it!!!! Next thing you know I'm going I came in for an oil change for a company truck and saw a beautiful truck in the corner, so I know I had to have it!!!! Next thing you know I'm going home with my dream truck!!!!! Gene was amazing helped me through all the detail and paperwork! More

Service Center I’ve had Palmen service my vehicles since at least 2007 and the work has always been done well. I recommended this service center to my son for purcha I’ve had Palmen service my vehicles since at least 2007 and the work has always been done well. I recommended this service center to my son for purchasing new tires. He was happy with the deal offered and his purchase. More

I’m having a recurring problem that is GMCs fault and Palmen I’m having a door molding issue that’s unusually ongoing and Palmen has been very accommodating. It’s a design flaw that’s been followed around by a c I’m having a door molding issue that’s unusually ongoing and Palmen has been very accommodating. It’s a design flaw that’s been followed around by a circle of black cats, basically everything that could go wrong has. To compound this I’m an excessively fussy man when it comes to my vehicles and that hasn’t made things easier. Dan First and his team have been very good natured and done what they have to make this situation right. I’ll be back for my next vehicle as this really is a great dealership. More