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Palmen Buick GMC
Kenosha, WI
3,579 Reviews
Welcome to Palmen Buick GMC Cadillac! Palmen Buick GMC Cadillac is a new Buick, GMC and Cadillac dealership that proudly serves Kenosha, WI and the surrounding communities. Normally, the “About Us” page is a dedicated place for any business to talk about how great they are, however, we think this page should really be called “About You”. Purchasing a new or used vehicle in Kenosha, WI is a big decision and it’s one that you need to feel completely comfortable with. This is why when you visit our dealership, located at 7110 74th Place, Kenosha, WI 53142, you won’t be met with a pushy sales pitch and an unresponsive atmosphere, but rather by a group of professionals that truly cares about you and your family finding the perfect vehicle. Here at Palmen Buick GMC Cadillac we take the time to get to know each and every one that visits us so we can provide a shopping experience that accommodates individual needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM
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Showing 3,579 reviews
November 28, 2018
Always Awesome! I have to say that the gentlemen that run the service department are awesome! Quick and super nice. Tim was great and very helpful. He was great and s I have to say that the gentlemen that run the service department are awesome! Quick and super nice. Tim was great and very helpful. He was great and super helpful. I love bringing my vehicle in for service. I know I will have great service and it will be done right. Thanks Tim and team!! More
by APRIL.ERICSON
Verified Customer
November 22, 2018
Great Experience Tim is a real asset to the Palmen dealership. Friendly and knowledgeable. Great customer service is delivered each and every time I've had maintenance Tim is a real asset to the Palmen dealership. Friendly and knowledgeable. Great customer service is delivered each and every time I've had maintenance completed on my vehicle. More
by HMEYER59
Employees Worked With
November 21, 2018
great service! Jason always takes care of us and our vehicles.Most of the time,I wait for the service on my cars but I had a doctors appointment in a few hours so in Jason always takes care of us and our vehicles.Most of the time,I wait for the service on my cars but I had a doctors appointment in a few hours so in a few minutes Jason got me a loaner and I was on my way. More
by tmjrmj
Employees Worked With
November 20, 2018
Oil change Had a oil change, no problems. Tim was very helpful with all my questions. Tim let me know about a couple items on my GMC that I should take care next Had a oil change, no problems. Tim was very helpful with all my questions. Tim let me know about a couple items on my GMC that I should take care next time. More
by DAVID15949
Employees Worked With
November 20, 2018
Perfect fit Palmen was able to help me find a nice new car! The hospitality was amazing! Such a great team! I am happy to always buy my cars here. Palmen was able to help me find a nice new car! The hospitality was amazing! Such a great team! I am happy to always buy my cars here. More
by Chirbas
Employees Worked With
Mike Mattner
November 19, 2018
Oil change Great service from Tim. Was able to get me in quickly and had my car ready for me when I came to pick it up. Great service from Tim. Was able to get me in quickly and had my car ready for me when I came to pick it up. More
by JON.VITKUS
Employees Worked With
November 17, 2018
Power steering software recall Very quick service, received free wash and safety inspection. I was very satisfied with the experience, as I always have been with this dealership. Very quick service, received free wash and safety inspection. I was very satisfied with the experience, as I always have been with this dealership. Would recommend for service.. More
by Joe L
Employees Worked With
November 17, 2018
great service My service representative (Tim Hoffman) is always very professional and thorough. I am more than happy with the service I receive at Palmen Buick GMC My service representative (Tim Hoffman) is always very professional and thorough. I am more than happy with the service I receive at Palmen Buick GMC More
by JNOWAK747
Employees Worked With
November 16, 2018
Gene was very helpful I was not interested in spending a lot of time talking to a salesman, and was 90% sure about the car I wanted. Gene respected that and helped make the I was not interested in spending a lot of time talking to a salesman, and was 90% sure about the car I wanted. Gene respected that and helped make the process as easy as possible. There were a couple of "I'll be right back" moments that took a fairly long time, and the preparation of the paperwork seemed to be a little longer than it needed to be, since we had reached an agreed price, and had a pre-agreed upon time to sign the final paperwork. They need to be a little faster in their responses to e-mail inquiries. By the time they responded to my original e-mail question, I had already purchased the car. And the sudden onslaught of unwanted marketing e-mails was a little bothersome (but easily unsubscribed). More
by John
Employees Worked With
Gene Tellez
November 16, 2018
Flat that could not be repaired Drove in, asked for assistance, greeted warmly and informed tire could not be fixed. They had to order one like it, so I was given a loaner courtesy Drove in, asked for assistance, greeted warmly and informed tire could not be fixed. They had to order one like it, so I was given a loaner courtesy car just like mine! Familiarity for me wa good! Got my car back in time promised and my warrantee (purchased additionally for such repairs but in regular warranty) paid off! $0! More
by RONTRACY47
