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Palmdale Kia - Service Center

Palmdale, CA

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2 Reviews

2 Reviews of Palmdale Kia - Service Center

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August 07, 2024

I tried to stop by around 8:45 am, for an oil change. Nope, no service for me without an appointment. A bit unreasonable; they act like it’s a privilege to get service done. This isn't some high end Lamb More

by mykamel
Service Communication
Recommend Dealer
No
Employees Worked With
Kari
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Aug 07, 2024 -

Palmdale Kia responded

We apologize for any inconvenience you experienced during your visit. We strive to accommodate all our customers, but sometimes appointments are necessary to ensure timely service. Please feel free to reach out so we can assist you further and make things right. Thank you, Dennis Hawking - General Manager - 661-234-7798

October 13, 2023

Have tried 3 times to schedule 60000 mile service, on hold for 20 minutes, couldn't give me price or what it includes. wanted me to leave overnight and would give me quote when I got there. I had 2 other More

by me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Oct 16, 2023 -

Palmdale Kia responded

I'm sorry to read about your experience trying to schedule a service with us. We strive for efficient and clear communication, so it's disappointing that we've fallen short in this instance. I'd like the opportunity to assist you personally in scheduling your 60k-mile service and providing all necessary details upfront. Please reach out at your earliest convenience. Thank you, Dennis - General Manager - 661-234-7798