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Palmdale Kia

Palmdale, CA

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5 Reviews
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438 Auto Vista Dr

Palmdale, CA

93551

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Showing 5 reviews

September 26, 2024

Too bad I even have to give one star to this ridiculous dealership…. From sales to finance to the worst service dept - honestly I have NOTHING positive to say about Palmdale Kia…. Oh and then the quality o More

by vickiln
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
All ridiculous - especially Finance and Service..
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Sep 27, 2024 -

Palmdale Kia responded

We apologize for your disappointing experience. It's concerning to hear about the issues you faced with us. We strive to provide quality vehicles and excellent customer service, so this feedback is important to us. Please reach out directly if you'd like to discuss further or need assistance resolving any specific concerns. Thank you, Dennis Hawking - General Manager - 661-234-7798.

August 07, 2024

I tried to stop by around 8:45 am, for an oil change. Nope, no service for me without an appointment. A bit unreasonable; they act like it’s a privilege to get service done. This isn't some high end Lamb More

by mykamel
Service Communication
Recommend Dealer
No
Employees Worked With
Kari
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Aug 07, 2024 -

Palmdale Kia responded

We apologize for any inconvenience you experienced during your visit. We strive to accommodate all our customers, but sometimes appointments are necessary to ensure timely service. Please feel free to reach out so we can assist you further and make things right. Thank you, Dennis Hawking - General Manager - 661-234-7798

October 13, 2023

Have tried 3 times to schedule 60000 mile service, on hold for 20 minutes, couldn't give me price or what it includes. wanted me to leave overnight and would give me quote when I got there. I had 2 other More

by me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Oct 16, 2023 -

Palmdale Kia responded

I'm sorry to read about your experience trying to schedule a service with us. We strive for efficient and clear communication, so it's disappointing that we've fallen short in this instance. I'd like the opportunity to assist you personally in scheduling your 60k-mile service and providing all necessary details upfront. Please reach out at your earliest convenience. Thank you, Dennis - General Manager - 661-234-7798

January 22, 2023

Muy buen servicio, muy amables y quieren mucho a los gatitos y muy honestos, gracias. More

by Oscarh1412
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ofelia y David
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May 21, 2016

Terrible sales tactics especially when they mess up on contr Ended up signing a contract for a rolling buy on the weekend when the banks weren't open they called me back in to resign a new contract I told them n More

by Israllythebestatscammingyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David martinez, Brian barana, johnny.
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