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Palm Chevrolet - Service Center

Ocala, FL

4.3
720 Reviews

720 Reviews of Palm Chevrolet - Service Center

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February 16, 2025

If it wasn't for Scott Kelly I would not have given a 5 to the service department. More

by JENNIFERKAPUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Palm Chevrolet responded

Thank you for your review! I’m glad to hear that Scott Kelly provided you with excellent service that contributed to your positive experience at Palm Chevrolet. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

February 16, 2025

They checked me in as having a different car under a different name .n9 one was outside when I arrived for service. When service was completed, they left all paper mats etc in the car for me to take More

by chuckmiste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand that there were issues with your vehicle check-in and that the service completion left you with some cleanup work. We appreciate your feedback, as it helps us to improve our services at Palm Chevrolet. Please feel free to reach out directly so we can discuss this further and ensure a better experience on your next visit. Sincerely, Wayne Bogle Parts and Service Director

February 15, 2025

They were very courteous. Accomplished all that I requested in a timely fashion. Talked with me about needed maintenance and time frame. Will recommend. More

by kjc1454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pierce
Feb 16, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you found our team at Palm Chevrolet courteous and attentive to your needs. It's great to know we could assist you with your requested services and discuss maintenance effectively. We appreciate your recommendation and look forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

February 14, 2025

Excellent communication and service! I will certainly recommend Palm Chevrolet and Scott Kelly. Great job. More

by BLSCHULTZ1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Sungahid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Palm Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with our team and Scott Kelly at Palm Chevrolet. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

February 13, 2025

I would give Palm Chevrolet a 5, but the new system of not being able to talk to the advisor is stupid. I could only receive text messages or emails. There was also very little follow-up when I left a mes More

by DWORKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2025 -

Palm Chevrolet responded

Our team has acknowledged this review.

February 13, 2025

My truck never got fixed after two times being in your shop. I’m very disappointed in your work will not bring it back. More

by CANTWELL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Palm Chevrolet responded

Thank you for sharing your feedback. I understand your frustration regarding the issues with your truck and the lack of resolution after multiple visits to Palm Chevrolet. I value your input and would like the opportunity to discuss this further. Please feel free to reach out to me directly so we can find a solution that meets your needs. Your satisfaction is important to me. Sincerely, Wayne Bogle Parts and Service Director

February 13, 2025

Very prompt service and communication. Updates given while waiting on progress of service. Would definitely recommend palms service team More

by SKIERSX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mullener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Niebuhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service team at Palm Chevrolet. We strive to keep our customers informed and provide prompt service, and it's great to know we met your expectations. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

February 11, 2025

Had the check engine light come on and I called them and they worked me in since I was going out town in a couple of days. More

by rboring1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Palm Chevrolet responded

Thank you for your positive review! We’re glad to hear that we could accommodate you with your check engine light issue, especially with your upcoming trip. At Palm Chevrolet, we strive to provide excellent service to all our customers. We hope to see you again soon for any future needs! Sincerely, Wayne Bogle Parts and Service Director

February 11, 2025

I had a great experience at Palm Chevrolet. Brandon was a pleasure to work with, and he made the process very easy.. More

by laurab1579
Recommend Dealer
Yes
Employees Worked With
Brandon Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review, Laura! We're thrilled to hear that you had a great experience at Palm Chevrolet and that Brandon made the process easy for you. We appreciate your kind words and hope to see you again soon! Best, The Palm Chevrolet Team

February 10, 2025

Friendly minimal pressure to buy. David took time to drive the car and show me the ropes. I liked dealing with him. More

by ESTEHURA
Service Time
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We're glad to hear you had a positive experience with David at Palm Chevrolet. We take pride in providing a friendly and pressure-free environment. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Best, The Palm Chevrolet Team

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