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Palm Chevrolet - Service Center

Ocala, FL

4.4
302 Reviews

302 Reviews of Palm Chevrolet - Service Center

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June 09, 2024

Brought my car in for a problem picked it up still having the same problem after spending $2100. The problem was not fixed. They’ve had my car for a week. More

by NICOLEBRILL78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Smooth and painless process . Good customer service. Clean waiting room . Thank you very much for the service More

by tjthyme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

I have been having my Silverado serviced at Palm Chevrolet since I purchased the vehicle. Scott Kelly has been my service advisor and has been a great advisor. The service department has always perf More

by TYOUNGLOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

I appreciate Francesca's attention to detail, her explanations and not charging me for things that didn't need to be done. More

by berkieharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Palm chevy has always been great! My previous service dept person Jeremy Grey was wonderful, and my new service rep Scot Kelly has carried on with the same spirit. Having someone you More

by ISAAC R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

First of all Jon Degroot the service advisor did a great job very professional answered all my question's. My issue is with the dealership. I bought my 2021 Silverado back in 2021. Paid for oil changes an t More

by vernonmark944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Degroot
June 07, 2024

Scott did a great job of getting us in and out back on the road. More

by Jonfrenchfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Yhe part for recall has to be ordered. Will have to reschedule to complete repair. More

by CSciortino
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pierce
Jun 07, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience. At Palm Chevrolet, I strive to provide efficient service. Please reach out to me directly if you have any further questions. Thank you for your feedback. Sincerely, Wayne Bogle Parts and Service Director

June 06, 2024

Have always been very professional. They have the knowledge to do any job. They always keep the car clean. More

by rickm69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 07, 2024 -

Palm Chevrolet responded

Thank you for your kind words! At Palm Chevrolet, I strive to provide professional service with knowledgeable staff who go the extra mile to keep your car in top condition. I appreciate your positive feedback and look forward to serving you again in the future. Sincerely, Wayne Bogle Parts and Service Director

June 02, 2024

I recently had my vehicle serviced at Palm Chevy and couldn't be happier with the experience. The staff were courteous and professional from the moment I arrived, especially Franchesca in the service de More

by lauren.shashy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Palm Chevrolet responded

Thank you, Lauren, for sharing your positive experience with us at Palm Chevrolet! We are thrilled to hear that you had a great service visit with us. Franchesca in the service department is a valuable team member, and we're glad to hear that she made you feel comfortable and provided excellent service. We appreciate your recommendation and look forward to assisting you with any future vehicle needs. Thank you for choosing Palm Chevrolet! Sincerely, Wayne Bogle Parts and Service Director

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