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Palm Chevrolet - Service Center

Ocala, FL

4.4
657 Reviews
Call Service Center (352) 433-4105

657 Reviews of Palm Chevrolet - Service Center

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January 03, 2025

Horrible dealership will never buy a vehicle from them Worst Unprofessional Disrespectful Dishonest Disappointing Uncooperative More

by CRIVERA3695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Palm Chevrolet responded

Thank you for sharing your feedback. I am disappointed to hear that your experience with Palm Chevrolet did not meet your expectations, and I appreciate you bringing these concerns to my attention. We take all feedback seriously as it helps us improve our services. If you're open to it, I would appreciate the opportunity to discuss your experience further. Please feel free to reach out to me directly. Sincerely, Wayne Bogle Parts and Service Director

January 02, 2025

The service is always reliable and we are very happy every time we use palm chevrolet for our vehicular needs. More

by bridgnol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BobbieSue
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Jan 03, 2025 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you find our service reliable and that you're happy with your experiences at Palm Chevrolet. We appreciate your trust in us for your vehicular needs and look forward to serving you again soon! Sincerely, Wayne Bogle Parts and Service Director

December 30, 2024

Felt like I was dealing with a shade tree Mechanic and some nasty old shop, this place is a major rip off tried to charge me $451 for rags and tax on extended warranty that I already paid tax on, and lied More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand your concerns regarding the service provided for your truck at Palm Chevrolet. Your feedback is important, and I encourage you to reach out to me directly so I can address the issues you've faced. I strive to uphold high standards, and I appreciate the opportunity to resolve any discrepancies you may have encountered. Thank you again for your feedback. Sincerely, Wayne Bogle Parts and Service Director

December 29, 2024

Poor follow up, poor communication. I dropped my car off for diagnostic work on a Tuesday, was told i couldnt have a loaner vehicle. Was not able to pick up ubtil the following monday. More

by MeganB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Palm Chevrolet responded

Megan, thank you for reaching out to us. Your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss the details of your time with us. Sincerely, Wayne Bogle Parts and Service Director

December 29, 2024

They analyzed my car, recommended replacement parts and made the repair in a timely manner. The staff was friendly and helpful More

by CBELL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
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Dec 30, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that our team at Palm Chevrolet was able to analyze your car and provide timely repairs along with friendly service. We appreciate your feedback and hope to see you again for any future needs! Sincerely, Wayne Bogle Parts and Service Director

December 29, 2024

Excellent service! Appointment was for Tuesday, dropped truck off Monday afternoon and Scott called Monday around 5pm and said truck was ready to go. More

by james012958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Palm Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience with us at Palm Chevrolet. It's great to know that Scott was able to get your truck ready ahead of schedule. We appreciate your business and look forward to serving you again soon! Sincerely, Wayne Bogle Parts and Service Director

December 29, 2024

Very courteous attentive to my concerns. Vehicle was done on time and explained ther service. More

by GFECHTER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found our team at Palm Chevrolet courteous and attentive to your concerns. It’s great to know that your vehicle was completed on time and that our service was explained clearly. We appreciate your support and look forward to welcoming you back for your future service needs! Sincerely, Wayne Bogle Parts and Service Director

December 29, 2024

Excellent service! Done on time. Jon was outstanding explaining my next service. Will be back again. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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Dec 30, 2024 -

Palm Chevrolet responded

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience at Palm Chevrolet. We're glad Jon could assist you with your next service. We look forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

December 29, 2024

Always have all service at Palm. Purchased all our cars over the last 26 yrs at Palm. More

by LARSEN1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Sue
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Dec 30, 2024 -

Palm Chevrolet responded

Thank you for your continued loyalty! We truly appreciate your trust in Palm Chevrolet for all your service and car purchases over the last 26 years. It’s always a pleasure to serve you, and we look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

December 28, 2024

Service was done well and I was kept well informed during my service. This was my first ever service for Chevrolet and a good experience. More

by Bryan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Palm Chevrolet responded

Thank you for your kind words, Bryan! We're thrilled to hear that you had a great experience during your first service at Palm Chevrolet. Keeping our customers informed is a top priority for us, and we're glad we could provide that for you. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

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