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Palm Chevrolet - Service Center

Ocala, FL

4.4
657 Reviews
Call Service Center (352) 433-4105

657 Reviews of Palm Chevrolet - Service Center

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January 12, 2025

Had to drop my veh off for a SRS light. My advisor Francheska got my veh in. The tech had to order a part for the repair. The car was fixed quickly and my advisor kept me informed of the pr More

by houghtelingr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience! We're thrilled to hear that Francheska and our service department provided you with great service while handling the SRS light repair. Keeping our customers informed and ensuring a quick turnaround is our priority at Palm Chevrolet. We appreciate your kind words and hope to see you again for any future needs! Sincerely, Wayne Bogle Parts and Service Director

January 11, 2025

no issues with Scott setting up m appointment or with the services performed so far as I have experienced to date. More

by VAIRJER
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Scott and that everything went smoothly with your appointment and services at Palm Chevrolet. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

January 10, 2025

All staff are very helpful and courteous. Service dept is very efficient!!!! We have had great service since buying our SUV in 2023 More

by soup5154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Grubbs - Service Dept - 5 stars
Report | Print
Jan 12, 2025 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found our staff helpful and courteous and that our service department has been efficient for you. It’s great to know you’re enjoying your SUV purchased in 2023. We appreciate your support and look forward to assisting you again at Palm Chevrolet! Sincerely, Wayne Bogle Parts and Service Director

January 10, 2025

Everyone at Palm Chevrolet was very helpful and professional. I enjoyed working with them and We dealt with Kevin and he made everything very easy. They made purchasing our 2024 Traverse a great More

by caroledoddroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience purchasing your 2024 Traverse with us at Palm Chevrolet. It's fantastic to know that Kevin and our team were helpful and made the process easy for you. We truly appreciate your support and look forward to assisting you again in the future! Best, The Palm Chevrolet Team

January 06, 2025

I had a Wonderful experience, very kind and knowledgeable. Extremely professional with a laid back demeanor More

by pglp2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Jan 07, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience at Palm Chevrolet. Our team strives to provide excellent service with a friendly touch, and it's great to know that it made an impact on you. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

January 06, 2025

Chevy worked with us on our vehicle concerns and were able to mend some issues we noticed to make a solid deal More

by Lerich3
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sanabria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that Chevy was able to address your concerns and help you secure a solid deal. At Palm Chevrolet, we strive to ensure our customers are satisfied with their vehicles. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

January 05, 2025

My defective airbag is going to be replaced. It's been 1 1/2 years since I was notified. This was excellent news. More

by czwomack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan de Groot
Report | Print
Jan 07, 2025 -

Palm Chevrolet responded

Thank you for your review! I'm glad to hear that you received excellent news about your airbag replacement. At Palm Chevrolet, I strive to keep our customers informed and satisfied with their vehicles. If you have any further questions or need assistance, please don’t hesitate to reach out. I appreciate your trust in us and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

January 05, 2025

Went in for regular service, I checked in at front desk with the service department. I wasn’t able to see the mechanics do their job, so I can’t comment on that. I was in the waiting room 2 hours, they tex More

by MARLODUN64
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbie Sue
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Jan 07, 2025 -

Palm Chevrolet responded

Thank you for your review! We appreciate your feedback on your recent service visit at Palm Chevrolet. I'm glad to hear that our team was polite during your time with us. We strive to provide excellent service, and we hope to see you again for any future needs. Please don't hesitate to reach out if you have any questions or require further assistance! Sincerely, Wayne Bogle Parts and Service Director

January 04, 2025

They haways treated me with the utmost respect! Always taken great care of my vehicle More

by rickm69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Jan 06, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! I truly appreciate your kind words and I am delighted to hear that we have consistently treated you with respect and taken great care of your vehicle at Palm Chevrolet. I look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

January 03, 2025

Oil change process was efficient at check in and it ran on time. Estimate of cost was accurate and no one tried to push anything else like buying a new car! More

by jugglersmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that your oil change experience at Palm Chevrolet was efficient and that the cost estimate met your expectations. We pride ourselves on providing straightforward service without any pressure. We look forward to seeing you again for your next maintenance! Best, The Palm Chevrolet Team

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