Back

Palm Chevrolet - Service Center

Ocala, FL

4.3
719 Reviews

719 Reviews of Palm Chevrolet - Service Center

Sort by
March 03, 2025

Service and repair went as expected. Extended warranty plan paid half and I paid half. More

by floridaweg2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon DeGroot
Mar 05, 2025 -

Palm Chevrolet responded

Thank you for your feedback. We appreciate you sharing your experience with our service and repair at Palm Chevrolet. It's great to know that your extended warranty plan helped with the costs. If you have any further questions or need assistance, feel free to reach out to us. We hope to see you again! Sincerely, Wayne Bogle Parts and Service Director

March 03, 2025

Bought my 2016 Impala here at Palm Chevrolet a couple years back. It has served me well, and I do love it. Palm has taken good care servicing it since. They are very helpful advising me as a widow woman More

by COCOAANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your 2016 Impala has served you well and that you’ve had great experiences with our service team at Palm Chevrolet. We strive to ensure all our customers feel confident in their vehicle maintenance, and it’s rewarding to know we could assist you. We truly appreciate your recommendation to friends and neighbors, and we look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

March 02, 2025

I was not happy that they did t tell me that the service was not covered until after it was completed. I would not have got it done there because I can have oil changes done elsewhere for a more manageable More

by VALJCARMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby
Mar 04, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand your concern regarding the communication about service coverage during your oil change. At Palm Chevrolet, we strive to provide clear information and appreciate your feedback, as it helps us improve our transparency. If you would like to discuss this further, please feel free to reach out to me directly. We value your business and hope to serve you better in the future. Sincerely, Wayne Bogle Parts and Service Director

March 02, 2025

All the work was done expertly. I worked with service advisor Craig Pearce. He was very helpful and very professional. More

by DAVBET0907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
Mar 03, 2025 -

Palm Chevrolet responded

Thank you for your fantastic review! We’re thrilled to hear that Craig provided you with helpful and professional service at Palm Chevrolet. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

March 01, 2025

Overall experience was ok with some reservations. I didn't appreciate the immediate call from sales as soon as I left the dealership telling me they already had a buyer for my car, and they could do More

by dickcobb47
Recommend Dealer
No
Employees Worked With
Sven Reiter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback, and we understand your concerns regarding the communication and vehicle delivery process. It’s great to hear that you love your Traverse, and we want to ensure that your next experience with Palm Chevrolet meets your expectations. If you have further concerns or if there’s anything we can do to assist you better, please feel free to reach out to us directly. Your satisfaction is important to us, and we value your business. Best, The Palm Chevrolet Team

March 01, 2025

Accommodating schedules. Pleasant customer experience. Explained what was needed and fixed. Suggested future service needs. Over all excellent service. Definitely recommend. More

by FIREANDICE2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job
Mar 01, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a pleasant experience at Palm Chevrolet and found our team accommodating and informative. Your recommendation means a lot to us. We look forward to assisting you with any future service needs! Sincerely, Wayne Bogle Parts and Service Director

February 28, 2025

Jon our service advisor was rude, and showed a complete lack of integrity through the entire process. More

by BRADUMLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan in service Zero Stars
Mar 03, 2025 -

Palm Chevrolet responded

Thank you for your feedback. I appreciate you bringing your experience to my attention. It’s important for us at Palm Chevrolet to maintain high standards of service, and we take your concerns seriously. Please feel free to reach out to me directly so I can address this issue further. Your satisfaction is important to us. Sincerely, Wayne Bogle Parts and Service Director

February 26, 2025

Craig Pearce in service gets you checked in quickly. Double checks on what service you need. Gets things started right away. Nice customer waiting area for those that wait for their vehicle. Thanks Palm More

by dpgaertner56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
Feb 27, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with our service department at Palm Chevrolet. It's fantastic that Craig was able to assist you efficiently and that you enjoyed our customer waiting area. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

February 26, 2025

They are not customer friendly nor do they care about your well being over a dollar and upper management tries to fast talk you and past the buck and nevermind having a extended warranty that's a load of More

by cajuncowboyla87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John McMichael
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sanabria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Palm Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

February 25, 2025

Fast friendly service. Service advisor assigned to me never showed up but other staff took care of me. More

by LARCHAMBEAULT52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahurley Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Palm Chevrolet responded

Thank you for your feedback! We're glad to hear you received fast and friendly service at Palm Chevrolet. We appreciate your understanding regarding the service advisor and are happy our team was able to assist you. We hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

...
7
...