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Palm Chevrolet - Service Center

Ocala, FL

4.3
706 Reviews

706 Reviews of Palm Chevrolet - Service Center

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March 06, 2025

My car service was excellent. Tech was OUTSTANDING. He solved 2 concerns I have. My car is good until next service. More

by lethuyclegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember the man Tech name
Mar 06, 2025 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent service experience at Palm Chevrolet. It's great to know that our technician was able to address your concerns effectively. We look forward to seeing you again for your next service! Sincerely, Wayne Bogle Parts and Service Director

March 06, 2025

I was very pleased with the dealership and your company. I was especially impressed with Eric Salgado. I had no intentions to buy a car but I told Eric what my terms were and he came through. I love my car More

by vfaulkner50
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Salgado
Mar 06, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Palm Chevrolet. It's fantastic that Eric was able to meet your terms and help you drive home your new car to NC. We appreciate your kind words about our finance team as well. We look forward to welcoming you back for any future needs! Best, The Palm Chevrolet Team

March 05, 2025

Levi was great. Thank you for delivering my car. He the best sales man I have come across. Really appreciate the professionalism which is messing in a lot of place More

by lauraw1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi
Mar 05, 2025 -

Palm Chevrolet responded

Thank you so much for your kind words! We are thrilled to hear that Levi provided you with excellent service and that you appreciate the professionalism at Palm Chevrolet. It's wonderful to know you'll be back for another car, and we look forward to assisting you again soon! Best, The Palm Chevrolet Team

March 03, 2025

Bought my 2016 Impala here at Palm Chevrolet a couple years back. It has served me well, and I do love it. Palm has taken good care servicing it since. They are very helpful advising me as a widow woman More

by COCOAANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your 2016 Impala has served you well and that you’ve had great experiences with our service team at Palm Chevrolet. We strive to ensure all our customers feel confident in their vehicle maintenance, and it’s rewarding to know we could assist you. We truly appreciate your recommendation to friends and neighbors, and we look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

March 03, 2025

Service center is lacking in friendliness, communucation, detail and follow through. Extremely disappointed in going more than 24 hours without a car nor loaner car. When having my accura in for any type o More

by biliz63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Palm Chevrolet responded

Thank you for your feedback. I understand how important friendly service, clear communication, and follow-through are, especially when your vehicle is in our care at Palm Chevrolet. We appreciate you sharing your concerns regarding the lack of a loaner car and your overall experience. Please feel free to contact us directly so we can address this matter. Your satisfaction is our priority, and we hope to better serve you next time. Sincerely, Wayne Bogle Parts and Service Director

March 03, 2025

Service and repair went as expected. Extended warranty plan paid half and I paid half. More

by floridaweg2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon DeGroot
Mar 05, 2025 -

Palm Chevrolet responded

Thank you for your feedback. We appreciate you sharing your experience with our service and repair at Palm Chevrolet. It's great to know that your extended warranty plan helped with the costs. If you have any further questions or need assistance, feel free to reach out to us. We hope to see you again! Sincerely, Wayne Bogle Parts and Service Director

March 03, 2025

Craig was great! I will for sure work with him again! Very easy to schedule and he kept me updated! More

by lgodarrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
Mar 03, 2025 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Craig at Palm Chevrolet. It's always our goal to provide easy scheduling and stay connected with our customers. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

March 02, 2025

I was not happy that they did t tell me that the service was not covered until after it was completed. I would not have got it done there because I can have oil changes done elsewhere for a more manageable More

by VALJCARMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby
Mar 04, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand your concern regarding the communication about service coverage during your oil change. At Palm Chevrolet, we strive to provide clear information and appreciate your feedback, as it helps us improve our transparency. If you would like to discuss this further, please feel free to reach out to me directly. We value your business and hope to serve you better in the future. Sincerely, Wayne Bogle Parts and Service Director

March 02, 2025

All the work was done expertly. I worked with service advisor Craig Pearce. He was very helpful and very professional. More

by DAVBET0907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
Mar 03, 2025 -

Palm Chevrolet responded

Thank you for your fantastic review! We’re thrilled to hear that Craig provided you with helpful and professional service at Palm Chevrolet. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

March 01, 2025

Accommodating schedules. Pleasant customer experience. Explained what was needed and fixed. Suggested future service needs. Over all excellent service. Definitely recommend. More

by FIREANDICE2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job
Mar 01, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a pleasant experience at Palm Chevrolet and found our team accommodating and informative. Your recommendation means a lot to us. We look forward to assisting you with any future service needs! Sincerely, Wayne Bogle Parts and Service Director

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