Back

Palm Chevrolet - Service Center

Ocala, FL

4.3
700 Reviews

700 Reviews of Palm Chevrolet - Service Center

Sort by
March 22, 2025

The service dept doesn't come outside to meet you when you get there. They couldn't help me when they left a screen on my dashboard that I wanted to change, They wanted me to drive 20 miles back to Palm, More

by fergusonmaui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Palm Chevrolet has been a proven dealership to me over the years. They are professional and do good wirk More

by AL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Scott was so nice! But the oil simple oil change took over 2 hours which seems ridiculous More

by WENDYJWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Bought a new 2024 Chevy Suburban and the sales rep said the service center would prep it. No sooner did we drive out than we got low tire messages for all four tires and no windshield wiper fluid. Makes us More

by books0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some old guy like me.
Mar 24, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. We understand your concerns regarding the 2024 Chevy Suburban and the issues you faced right after your purchase. It's important to us that every vehicle is properly prepared before delivery. We appreciate your feedback and would like to encourage you to contact Palm Chevrolet directly so we can address these concerns and ensure everything is in order with your vehicle. Your satisfaction is our priority, and we want to make this right. Best, The Palm Chevrolet Team

March 21, 2025

Friendly, checked for a recall I had and cleared it. Estimated time it would take was spot on. More

by scotjenb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
Mar 22, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We're glad to hear that our team at Palm Chevrolet could assist you in checking the recall and that we met your expectations with the estimated time. We appreciate your feedback and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

March 21, 2025

The oil change was done professionally. However, they did not check the tires air pressure. Bobbie Sue is very professional and always work to ensure I have a good experience. I have bee More

by daviss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbie Sue 5 stars
Mar 24, 2025 -

Palm Chevrolet responded

Thank you for your feedback! I'm glad to hear that you had a professional experience with your oil change and that Bobbie Sue provided excellent service. We appreciate your loyalty over the past 10 years and your continued support of Palm Chevrolet. Your comments about the tire air pressure have been noted, and we will work on ensuring all aspects of service meet our standards. We look forward to seeing you again on your next visit! Sincerely, Wayne Bogle Parts and Service Director

March 19, 2025

My experience was very professional the guys that took care of me are very professional very courtesy and I appreciate the respect that they show me and the way they took care of my vehicle thank you guys More

by MOJOCAJON.PEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about the professionalism and courtesy of our team at Palm Chevrolet. It's great to hear that you felt respected and well taken care of during your visit. We look forward to seeing you again! Best, The Palm Chevrolet Team

March 16, 2025

They don't care about nothing but the dollars. And don't bother buying a certified vehicle from them because you will have to foot the bill to bring the vehicle up to safety driving standards. Ma More

by cajuncowboyla87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

cajuncowboyla87 responded

Yall are not to be trusted and your management fast talk customers only for the dealership benefit and leave the customer holding the bag!!!!!!!!

March 14, 2025

Very helpful and friendly staff. Process is very easy and they take care of you in a quickly manner. Definitely recommend Palm Chevrolet. More

by ecguzman70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Sue
Mar 14, 2025 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that our staff at Palm Chevrolet provided you with helpful and friendly service and that you found the process easy and efficient. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

March 13, 2025

Everyone was polite and respectful every time I called and when I picked up my car they explained everything they did my only complaint was it took 6 weeks to get my car back. More

by mamjacobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Larue
Mar 14, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I appreciate your kind words about our team’s politeness and respect during your interactions at Palm Chevrolet. I understand that the 6-week wait for your car can be frustrating, and I appreciate your feedback on this matter. Please feel free to reach out to me if you have any further concerns. I look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director