Back

Palm Chevrolet - Service Center

Ocala, FL

4.3
699 Reviews

699 Reviews of Palm Chevrolet - Service Center

Sort by
March 29, 2025

3 months to get parts. No loaner vehicle. Had to rent a vehicle. Was convinced that they would buy my vehicle and put me in another vehicle. Same model but not as many More

by natmellenthin05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Osborne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sanabria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Daniels
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I genuinely appreciate your feedback, as it helps us understand the areas where we can improve. I understand the frustration you've faced with the parts delay and the overall transaction relating to your trade-in and new vehicle. At Palm Chevrolet, I strive to provide clear communication and quality service, and it's concerning to hear that we did not meet your expectations in this instance. I encourage you to reach out to me directly so we can discuss your concerns further and see if there's a way to address the issues you've encountered. Your satisfaction is important, and I value the opportunity to improve your experience. Thank you again for your valuable feedback. Sincerely, Wayne Bogle Parts and Service Director

March 28, 2025

Great service department. friendly technicians and staff. Work was done as promised.A great dealership for purchases and services!!! More

by Wba2833416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our service department and that our friendly technicians and staff provided you with the help you needed. At Palm Chevrolet, we strive to ensure that all work is done as promised. We appreciate your support and hope to see you again for any future purchases or services! Sincerely, Wayne Bogle Parts and Service Director

March 28, 2025

Very friendly and helpful keep me updated on my progress and about how long it would take More

by mamjacobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of the person
Mar 29, 2025 -

Palm Chevrolet responded

Thank you for your feedback! We're glad to hear that you found our team at Palm Chevrolet friendly and helpful. Keeping you updated throughout your experience is important to us. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again! Sincerely, Wayne Bogle Parts and Service Director

March 28, 2025

Bobbie Sue did a great job with my service and kept me informed of the progress and completion More

by ACE.GOLFER.53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbie Sue Murphy
Mar 29, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at Palm Chevrolet. Keeping our customers informed is a priority, and we're glad that we could meet your expectations. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

March 27, 2025

I was very happy with the customer service I received at Palm Chevrolet. The entire sTaft from the front desk to the service technician were very welcoming and knowledgeable. More

by r.santiago2224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team at Palm Chevrolet. Providing exceptional customer service is our priority, and it's wonderful to know that our staff made you feel welcomed and informed. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

March 26, 2025

Technician Scott Kelly always insure that my vehicle is up to date (with repairs) and is ready for pick up in a reasonable time. His demeanor is forthright, but with a reassuring calmness about him. I’m gl More

by STACYDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Palm Chevrolet responded

Thank you for your feedback, Stacy! We're pleased to hear that Scott has provided you with exceptional service at Palm Chevrolet. His dedication to keeping your vehicle up to date and his calm demeanor truly make a difference. If you have any further needs, please don’t hesitate to reach out to us. We look forward to serving you again! Sincerely, Wayne Bogle Parts and Service Director

March 24, 2025

I had a great experience with this dealership. Everyone was nice, friendly, and respectful. My vehicle was serviced in a very timely manner More

by SSS222111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember his name but he is not on the list but I give him 5 stars
Mar 24, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Palm Chevrolet and that our team was nice, friendly, and respectful. Timely service is what we strive for, and we appreciate your feedback. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

March 23, 2025

Good fast service but billing did not look like they gave me the $20 rebate I requested & charged me for 8 quart oil change for a 6 quart V6 Blazer. CVCS190315 More

by CRAWDOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Palm Chevrolet responded

Thank you for your feedback. We're glad to hear that you experienced good and fast service at Palm Chevrolet. I understand your concerns about the $20 rebate and the oil change charge for your V6 Blazer. Please contact us directly, so we can clarify and resolve these billing issues for you. We appreciate your input and are here to help! Sincerely, Wayne Bogle Parts and Service Director

March 23, 2025

Chris did a great job and did not get in hurry to get us out of his hair. I would definitely recommend him to anyone. More

by NEEDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that Chris provided you with excellent service and took the time to assist you thoroughly. At Palm Chevrolet, we strive for a great experience for all our customers. We appreciate your recommendation and look forward to helping you again in the future! Best, The Palm Chevrolet Team

March 22, 2025

The service dept doesn't come outside to meet you when you get there. They couldn't help me when they left a screen on my dashboard that I wanted to change, They wanted me to drive 20 miles back to Palm, More

by fergusonmaui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
2
...