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Palm Chevrolet - Service Center

Ocala, FL

4.3
758 Reviews
Call Service Center (352) 433-4105

758 Reviews of Palm Chevrolet - Service Center

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February 13, 2025

Very prompt service and communication. Updates given while waiting on progress of service. Would definitely recommend palms service team More

by SKIERSX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mullener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Grey, Scott Niebuhr
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Feb 13, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service team at Palm Chevrolet. We strive to keep our customers informed and provide prompt service, and it's great to know we met your expectations. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

February 13, 2025

My truck never got fixed after two times being in your shop. I’m very disappointed in your work will not bring it back. More

by CANTWELL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

Palm Chevrolet responded

Thank you for sharing your feedback. I understand your frustration regarding the issues with your truck and the lack of resolution after multiple visits to Palm Chevrolet. I value your input and would like the opportunity to discuss this further. Please feel free to reach out to me directly so we can find a solution that meets your needs. Your satisfaction is important to me. Sincerely, Wayne Bogle Parts and Service Director

February 11, 2025

Had the check engine light come on and I called them and they worked me in since I was going out town in a couple of days. More

by rboring1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Palm Chevrolet responded

Thank you for your positive review! We’re glad to hear that we could accommodate you with your check engine light issue, especially with your upcoming trip. At Palm Chevrolet, we strive to provide excellent service to all our customers. We hope to see you again soon for any future needs! Sincerely, Wayne Bogle Parts and Service Director

February 11, 2025

I had a great experience at Palm Chevrolet. Brandon was a pleasure to work with, and he made the process very easy.. More

by laurab1579
Recommend Dealer
Yes
Employees Worked With
Brandon Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review, Laura! We're thrilled to hear that you had a great experience at Palm Chevrolet and that Brandon made the process easy for you. We appreciate your kind words and hope to see you again soon! Best, The Palm Chevrolet Team

February 10, 2025

Friendly minimal pressure to buy. David took time to drive the car and show me the ropes. I liked dealing with him. More

by ESTEHURA
Service Time
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We're glad to hear you had a positive experience with David at Palm Chevrolet. We take pride in providing a friendly and pressure-free environment. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Best, The Palm Chevrolet Team

February 08, 2025

Very happy 5 stars excellent service from start to finish of sale. Highly recommend Palm Chevy More

by SKIERSX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had an excellent experience from start to finish at Palm Chevrolet. Your recommendation means a lot to us. I look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

February 08, 2025

Did not honor GM warranty took a week to get the appointment. I had 36900 miles when I brought it in no one cares about what the milage was when I made the appointment. Now I have to pay 100.00 doll More

by usa1sgda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig in service 5 stars
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Feb 10, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand your frustration regarding the warranty process and the appointment scheduling at Palm Chevrolet. I take your feedback seriously and aim to ensure our customers receive the support they need. If you have any further concerns or would like to discuss this matter more, please feel free to reach out to me directly. Your satisfaction is important to me, and I appreciate your feedback. Sincerely, Wayne Bogle Parts and Service Director

February 08, 2025

I had a good experience with changing my appointment with Ffanchesca'd help and did my service promptly. The onky detail I didn't understand is why they placed 39 tire pressure when it recommends 35..other t More

by granata225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Palm Chevrolet responded

Thank you for your feedback! I am thrilled to hear that you had a good experience with your service and appreciated the communication and professionalism at Palm Chevrolet. I understand your concern about the tire pressure and will make sure to address it internally. If you have any more questions or need further assistance, feel free to reach out. I look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

February 07, 2025

Was very helpful and got my truck in and out quickly. Got it done much faster than I thought they would More

by CORBETTT350
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2025 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you found Palm Chevrolet helpful and that we got your truck in and out quickly. We strive to exceed expectations and it's great to know we achieved that for you. We look forward to seeing you again for your next visit! Sincerely, Wayne Bogle Parts and Service Director

February 07, 2025

The whole process was easy from beginning to end, Gus offered us options to work with what we were looking for and what we could afford. It was a pleasant experience thank you! More

by moreno.josie0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
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Feb 07, 2025 -

Palm Chevrolet responded

Thank you, Josie! We’re thrilled to hear that you had a pleasant experience at Palm Chevrolet. It’s great to know that Gus was able to assist you in finding the right options that fit your needs and budget. We appreciate your feedback and look forward to seeing you again in the future! Best, The Palm Chevrolet Team

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