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Palm Chevrolet - Service Center

Ocala, FL

4.4
658 Reviews
Call Service Center (352) 433-4105

658 Reviews of Palm Chevrolet - Service Center

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December 02, 2024

Superior dealership! The people here make all the difference… They get the vehicle in great shape… And are efficient… They care about getting you back to work! More

by windyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Palm Chevrolet responded

Thank you so much for your fantastic review! We truly appreciate your kind words about the team at Palm Chevrolet. It's our priority to ensure your vehicle is in great shape and to provide efficient service so you can get back to work promptly. We look forward to seeing you again for your future needs! Best, The Palm Chevrolet Team

December 01, 2024

A grate job by all in a timely manner and the watting room was great More

by ISAMANBRUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re delighted to hear that you had a great experience at Palm Chevrolet and found our waiting room to your liking. We appreciate your kind words and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

November 28, 2024

Very friendly and professional. Work was completed as promised but with a little delay. Will continue to utilize this service in the future. More

by PAULGONTHEROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Dec 01, 2024 -

Palm Chevrolet responded

Thank you for your kind words! We appreciate your feedback and are glad to hear that you found our team at Palm Chevrolet to be friendly and professional. While we strive to complete work promptly, we are grateful for your understanding regarding the delay. We look forward to serving you again in the future! Best, The Palm Chevrolet Team

November 27, 2024

It's great. I would recommend this dealership to everyone. They get you in and out when it comes to getting service done. More

by northmarion2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Dec 01, 2024 -

Palm Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience at Palm Chevrolet and appreciate your recommendation. Our goal is to provide efficient service, and we're glad you noticed our efforts. We look forward to seeing you again for your next visit! Sincerely, Wayne Bogle Parts and Service Director

November 26, 2024

taking short cuts on my truck not completing the job waiting for an hour and 45 min for a oil change More

by Doramis352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Palm Chevrolet responded

Thank you for your feedback. I am disappointed to hear about the oil change experience with your truck at Palm Chevrolet. We value your time and strive to provide efficient service. Please feel free to reach out directly so I can address your concerns and ensure your next visit meets your expectations. Your input is appreciated as it helps us improve. Sincerely, Wayne Bogle Parts and Service Director

November 25, 2024

Excellent dealership. I will use them again. Fourth vehicle that we gave purchased through them. More

by BOND_T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your loyalty to Palm Chevrolet over the years and are thrilled to have helped you with your fourth vehicle purchase. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

November 25, 2024

I had a wonderful salesman excellent help he new exactly what i wanted answered all my questions and needs I was happy More

by edgarcpate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Palm Chevrolet responded

Thank you for the fantastic review! We're so glad to hear that you had a wonderful experience at Palm Chevrolet and that our salesman was able to assist you effectively. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future! Best, The Palm Chevrolet Team

November 24, 2024

i go to the dealer because i assume they are checking and updating my car with current upgrades for my vehicle's performance. BUT taking almost 2 hrs. for an oil change and tire rotation is why the rating. More

by LLBEL79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand, taking almost 2 hours for an oil change and tire rotation is not ideal. At Palm Chevrolet, we strive for efficiency while ensuring quality service. Your feedback is valuable, and I encourage you to reach out directly so we can discuss your concerns further. We appreciate your input and hope to serve you better in the future. Sincerely, Wayne Bogle Parts and Service Director

November 23, 2024

Poor communication from the service department. Still having issues with the vehicle. Haven’t had the car for a year yet! 3rd time bringing the car in for service and have been without the vehicle More

by Aigmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Palm Chevrolet responded

Thank you for your feedback. I understand your frustration regarding the ongoing issues with your vehicle and the communication from our service department. We take your concerns seriously and would like to address this matter promptly. Please reach out to me directly at Palm Chevrolet, so we can work towards a resolution and ensure your vehicle is taken care of as it should be. Your satisfaction is important to us, and I appreciate you bringing this to my attention. Sincerely, Wayne Bogle Parts and Service Director

November 23, 2024

Excellent service and very easy to work with. Scott Kelly took care of everything and delivered vehicle ahead of schedule. More

by james012958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Palm Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had an excellent experience with our team at Palm Chevrolet, and that Scott was able to assist you seamlessly and deliver your vehicle ahead of schedule. I appreciate your kind words and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

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