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Palm Chevrolet - Service Center

Ocala, FL

4.4
657 Reviews

657 Reviews of Palm Chevrolet - Service Center

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December 11, 2024

Buying my pre-owned car from this dealer was a high quality experience. The salesman, Aaron Jersey, was very professional, helpful and patient. We had to drive from Sarasota to pick up the car and ou More

by traceyhughes6
Recommend Dealer
Yes
Employees Worked With
Aaron Jersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a high-quality experience purchasing your pre-owned car from Palm Chevrolet. It's great to know that Aaron provided you with the professionalism, help, and patience you needed during your visit. We appreciate you making the drive from Sarasota, and we're glad everything went smoothly for you. We look forward to seeing you again and hope you enjoy your new vehicle! Best, The Palm Chevrolet Team

December 10, 2024

This dealership offers a professional laid back atmosphere. No pressure, knowledgeable sales people, easy financing. Probably the best dealership experience I've had in over 15 years. More

by JJSTACY240
Recommend Dealer
Yes
Employees Worked With
Rick Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vi Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear you had such a positive experience at Palm Chevrolet. Our team strives to create a professional yet relaxed atmosphere, and it's great to know that you felt no pressure and found our salespeople knowledgeable. We appreciate your kind words and look forward to seeing you again in the future! Best, The Palm Chevrolet Team

December 10, 2024

Scott Kelly is one of the reasons that I will always bring my new truck to Palm Chevrolet. Personable, knowledgeable and thoroughly professional, he put me at ease with any questions about my truck. H More

by UofM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our service team, especially with Scott Kelly. His personable and knowledgeable approach truly makes a difference, and we’re glad he was able to assist you with your new truck. We look forward to seeing you at Palm Chevrolet for your future service needs! Sincerely, Wayne Bogle Parts and Service Director

December 09, 2024

I understand that they are busy, but an oil and lube service should not take two hours and forty minutes. Unless I can be assured that they are going to improve (this is the second time it has happened) More

by PILOTBENNO
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Amey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand how frustrating it can be to wait longer than expected for an oil and lube service, especially since this has happened before. Your feedback is valuable, and I assure you that we are committed to improving our service times at Palm Chevrolet. If you'd like to discuss this further, please feel free to reach out to us directly. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, Wayne Bogle Parts and Service Director

December 09, 2024

Professional people great service , waiting area could use some donuts but the coffee was good More

by dannyrosa108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Palm Chevrolet responded

Thank you for your positive feedback! We’re glad to hear that you had a great experience with our professional team and enjoyed the coffee at Palm Chevrolet. We appreciate your suggestion about the waiting area, and we’ll take it into consideration. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

December 08, 2024

We had a 1:20 PM appointment for an Oil and Filter Change and Tire Rotation (first service on this vehicle). We were all checked in by 1:10 PM. Our vehicle did not even enter the service bay until 2:25 PM. M More

by ferrarom
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand how frustrating it can be to wait longer than expected for service. I appreciate your feedback, as it helps us to improve our processes at Palm Chevrolet. Please feel free to reach out to me directly if you would like to discuss your visit further. I value your input and hope to work toward a better experience in the future. Sincerely, Wayne Bogle Parts and Service Director

December 07, 2024

Scott and George were great and the air bag recall was done in a timely manor. More

by aradinew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Scott and George provided you with great service and that we were able to address the airbag recall promptly. Your satisfaction is our priority at Palm Chevrolet, and we appreciate your feedback. We look forward to serving you again in the future! Best, The Palm Chevrolet Team

December 06, 2024

Jared is A Rockstar. absolutely the Best Car Salesman I have ever had the honor working with just an All around great person Thank You Jared for all you do and have done f More

by gatorgirly83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Palm Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Jared at Palm Chevrolet. He truly is a gem, and we’re glad he could assist you and your family in finding the perfect vehicle. We appreciate your feedback and look forward to welcoming you back for your next visit! Best, The Palm Chevrolet Team

December 05, 2024

Great service yet again! !! So glad we decided to buy our truck at palm Chevy. Levy was so great, helpful and real! Loved the experience. More

by bridgnol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levy Johnson
Dec 06, 2024 -

Palm Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Palm Chevrolet, and we're especially glad that Levy was able to help you with your truck purchase. Your satisfaction means a lot to us. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

December 05, 2024

Very clean. Everyone was friendly and helpful. Service department did a great job repairing my Corvette. More

by jfhaner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our service department and that your Corvette was repaired to your satisfaction. At Palm Chevrolet, we pride ourselves on providing friendly and helpful service. I look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

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