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Palm Chevrolet - Service Center

Ocala, FL

4.3
720 Reviews
Call Service Center (352) 433-4105

720 Reviews of Palm Chevrolet - Service Center

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February 08, 2025

Did not honor GM warranty took a week to get the appointment. I had 36900 miles when I brought it in no one cares about what the milage was when I made the appointment. Now I have to pay 100.00 doll More

by usa1sgda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig in service 5 stars
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Feb 10, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand your frustration regarding the warranty process and the appointment scheduling at Palm Chevrolet. I take your feedback seriously and aim to ensure our customers receive the support they need. If you have any further concerns or would like to discuss this matter more, please feel free to reach out to me directly. Your satisfaction is important to me, and I appreciate your feedback. Sincerely, Wayne Bogle Parts and Service Director

February 08, 2025

Very happy 5 stars excellent service from start to finish of sale. Highly recommend Palm Chevy More

by SKIERSX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had an excellent experience from start to finish at Palm Chevrolet. Your recommendation means a lot to us. I look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

February 08, 2025

I had a good experience with changing my appointment with Ffanchesca'd help and did my service promptly. The onky detail I didn't understand is why they placed 39 tire pressure when it recommends 35..other t More

by granata225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Palm Chevrolet responded

Thank you for your feedback! I am thrilled to hear that you had a good experience with your service and appreciated the communication and professionalism at Palm Chevrolet. I understand your concern about the tire pressure and will make sure to address it internally. If you have any more questions or need further assistance, feel free to reach out. I look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

February 07, 2025

The whole process was easy from beginning to end, Gus offered us options to work with what we were looking for and what we could afford. It was a pleasant experience thank you! More

by moreno.josie0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
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Feb 07, 2025 -

Palm Chevrolet responded

Thank you, Josie! We’re thrilled to hear that you had a pleasant experience at Palm Chevrolet. It’s great to know that Gus was able to assist you in finding the right options that fit your needs and budget. We appreciate your feedback and look forward to seeing you again in the future! Best, The Palm Chevrolet Team

February 07, 2025

Was very helpful and got my truck in and out quickly. Got it done much faster than I thought they would More

by CORBETTT350
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you found Palm Chevrolet helpful and that we got your truck in and out quickly. We strive to exceed expectations and it's great to know we achieved that for you. We look forward to seeing you again for your next visit! Sincerely, Wayne Bogle Parts and Service Director

February 06, 2025

Service Writer Scot was very aggressive possibly challenging my husband by walking past closely fast More

by caribianqun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback regarding your visit to Palm Chevrolet. It’s important for us to ensure a comfortable and respectful atmosphere for all our customers. If you have further concerns or would like to discuss this matter in more detail, please feel free to reach out to me directly. We value your input and strive to improve our service. Sincerely, Wayne Bogle Parts and Service Director

February 05, 2025

Great. In and out in record time. Suzanne was very informative and polite and great to work with More

by CAROLS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne
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Feb 06, 2025 -

Palm Chevrolet responded

Thank you so much for your wonderful review! We're delighted to hear that your experience at Palm Chevrolet was quick and efficient. It's great to know that Suzanne provided you with informative and polite service. We truly appreciate your feedback and look forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

February 04, 2025

Great job and on time could be cleaned up a little bit but it's okay next time More

by luthermiller1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Feb 05, 2025 -

Palm Chevrolet responded

Thank you for your review! We’re pleased to hear that you appreciated our timely service at Palm Chevrolet. Your feedback about cleanliness is noted, and we’ll strive to do even better next time. We look forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

February 02, 2025

I can wait to get a different vehicle so I don’t have to deal with this dealership anymore. More

by ROBINSONC7
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Dennis Calcaterra
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Palm Chevrolet responded

Thank you for your feedback. We understand that your experience at Palm Chevrolet hasn't met your expectations. We appreciate your honesty and would like to hear more about your specific concerns. Please feel free to contact me directly so we can address your concerns. Your satisfaction is important to us. Sincerely, Wayne Bogle Parts and Service Director

February 02, 2025

I have been doing business with Palm Chevrolet for 15 years. I purchased my vehicle's there and take vehicles there for service. I have always been treated well More

by lkswin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sue
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Feb 04, 2025 -

Palm Chevrolet responded

Thank you for your kind words! I truly appreciate your loyalty to Palm Chevrolet over the past 15 years. It's fantastic to hear that you've had positive experiences both with vehicle purchases and our service department. I look forward to continuing to provide you with excellent service in the future! Sincerely, Wayne Bogle Parts and Service Director

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