Palm Chevrolet

Excellent customer service and addressed my needs to service my truck. I would highly recommend this dealership! service my truck. I would highly recommend this dealership! More

I recently purchased a 2023 Kia Telluride from Palm Chevy, and overall, the experience was positive thanks in large part to Kevin, who was fantastic throughout the process. He was knowledgeable, attent Chevy, and overall, the experience was positive thanks in large part to Kevin, who was fantastic throughout the process. He was knowledgeable, attentive, and made the entire buying experience smooth. Sven in the finance department was also impressive. He explained the warranty options in a way that finally made sense to me. I appreciated his insight and ended up purchasing most of the coverage for peace of mind—something I'm genuinely glad I did. He shared a personal story about the tire warranty, which initially didn’t seem relevant but later felt oddly fitting. Now, here’s where things got a bit concerning. After completing the sale and stepping out to the vehicle, Kevin pointed out that the tires didn’t look new—despite the Palm Chevy service team claiming they had just replaced them. Kevin even mentioned this out loud and took pictures, saying he’d look into it. I told him I’d be willing to drive back the three hours if it turned out I was owed new tires. Over the next few weeks, I noticed the driver-side tire was losing air consistently. Three weeks later, I took it to a local shop, only to find it had both a nail and a previously patched puncture—both leaking. While the nail was an easy fix, the old patch was another story. The technician showed me the inner lining of the tire, where an incorrect patch job had gouged the rubber so deeply that the inner threads were exposed. This was not only disappointing but alarming, considering I have a wife and two small children who ride in that car. This situation left me with some uncomfortable questions. Was this an honest oversight, or did someone at Palm Chevy know the tire was compromised? Why did Sven emphasize the tire warranty so strongly? Why did Kevin point out the tire issue immediately? And why was there never any follow-up about the supposed new tires? I understand that used vehicles are sold “as-is,” and that legally Palm Chevy may not be liable. But given the circumstances, I can’t help but feel uneasy about the whole situation. At best, this was an unfortunate coincidence. At worst, it raises questions about internal communication or oversight. That said, Kevin and Sven were both excellent in their roles. My concerns lie more with the service side of the operation and how this situation was handled (or not handled). I’m sharing this not to accuse, but in the spirit of transparency—for both future customers and the dealership to be aware and hopefully improve. More

I enjoyed talking to Scott about cars and the Camaro in particular. Not so crazy about you guys giving me homework!!!!!! particular. Not so crazy about you guys giving me homework!!!!!! More

Brandon showed a lots of different trucks didn’t know which one to pick but the one I picked i wasn’t really impressed he showed me another which i was very impressed with very happy Thanks Brandon which one to pick but the one I picked i wasn’t really impressed he showed me another which i was very impressed with very happy Thanks Brandon More

Lindsay and her coworkers went above and beyond to help me find the right vehicle. This was an unusual, long distance purchase and everything was done virtually. Lindsay was able to connect me with the rig me find the right vehicle. This was an unusual, long distance purchase and everything was done virtually. Lindsay was able to connect me with the right car, made sure it was safe and ready to go! Sven with the finance department worked with me to find the right payment plan and warranty that suits my income. Everyone involved was very caring and looked out for my best interest. Thank you to Lindsay and Palm Chevrolet for all of your hard work! More

Angel was amazing. I had a fantastic experience working with him . He was incredible knowledgeable about the car and patiently answered all of my questions, even the on I had a fantastic experience working with him . He was incredible knowledgeable about the car and patiently answered all of my questions, even the ones I didn’t know initially know I had . His professionalism and helpfulness made the entire process smooth and stress -free . He truly went above and beyond to ensure I found the perfect vehicle for my needs , and I felt he was genuinely looking out for my best interest. I would highly recommend him to anyone looking for a car . Also I would recommend the company to make sure that he is well recognized for all he does to keep you guys in a valuable business. Thank you ❤️ More

Very professional team. Gus was amazing everyone was very courteous thank you for the good experience Gus was amazing everyone was very courteous thank you for the good experience More

Thx for being very professional and most of all I really do line doing business with Bobbie Sue, she is the best. do line doing business with Bobbie Sue, she is the best. More

The car was dropped off at the appointed time and the work was completed in within the estimated time. work was completed in within the estimated time. More

Aaron was very curtious and showed alot aspects to car. I think palm chevy was fair with their price for car I really love my new Trax I think palm chevy was fair with their price for car I really love my new Trax More