
Palm Chevrolet
Ocala, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,186 reviews
Our car was taken care of quickly. We are happy with the repairs made by Palm. We are happy with the repairs made by Palm. More
Rick was outstanding. He called to check whether anyone had contacted me about the steering-wheel replacement—when I said no, he looked into it and quickly called back wit He called to check whether anyone had contacted me about the steering-wheel replacement—when I said no, he looked into it and quickly called back with answers. At the dealership he made us comfortable, spoke kindly with our 7-year-old, and communicated clearly at a calm pace. Polite, professional, and thoughtful. We genuinely enjoyed the experience and highly recommend asking for Rick. More
This is our THIRD purchase at this location. The dealership was huge, clean, airy, spacious, neat; an all-around pleasant experience. The staff was very helpful and courteous; the salesman, Aaro The dealership was huge, clean, airy, spacious, neat; an all-around pleasant experience. The staff was very helpful and courteous; the salesman, Aaron Jersey, was extremely knowledgeable and made the transaction super easy to understand. Mike in the finance dept. was also top-notch to deal with and made the experience that much more pleasant. Palm Chevrolet is the way to go! More
Salesperson was polite,knew his products, took his time explaining thing and helping us understand everything about the transaction. Facility was clean . explaining thing and helping us understand everything about the transaction. Facility was clean . More
Communication is definetly up to a level I feel comfortable with for future business and will go to another dealership in future comfortable with for future business and will go to another dealership in future More
Had a great time with Chris buying our new car. Chris is what made the day fun Chris is what made the day fun More
My salesperson (Neil) was very nice and accommodating. Everything was going smoothly UNTIL I started asking technical questions about the GM certified vehicle program as advertised on their website. It se Everything was going smoothly UNTIL I started asking technical questions about the GM certified vehicle program as advertised on their website. It seems to me as if Neil was told by management to just shut up and put me in the finance office. I really don’t think Neil was part of the nonsense. But unfortunately, the good guys pay for the bad guys.Soon as I got into the finance office I was hit with the fact that I needed to pay an additional $1600 if I wanted the vehicle to be certified through GM. That is a bunch of xx because the vehicle was listed as a GM certified preowned on their website and it was actually listed on the Carfax as well. Obviously, I busted out of the finance office as I was not going to fall for that trap. On my way out of the dealership, (Scott) manager stopped me and gave me a lame explanation that because I had negotiated the price of the vehicle, they could not sell it to me certified. What a bunch of crock! Everybody negotiates the price of a vehicle. They never mentioned that to drop $1500 on their listed sale price they would have to decertify the vehicle and I would have to pay $1600 to get it recertified. Then Scott starts talking nonsense about the fact that all their GM used cars are pre-certified. That’s all a bunch of xx as well. Horrible tactics being used by old dogs in this business at this dealership. Ultimately, I was told that if I paid an additional $400 I would be able to take delivery of the vehicle GM certified. I sucked it up and paid the $400. This review would have been completely positive if they wouldn’t have pulled that stunt on me. Both the manager and the finance guy were in Kahoots to “Scrooge” me out of extra money that day. Crooked old school tactics. I highly recommend not purchasing from this dealership. Guy in finance uses very aggressive old-school sales tactics. I buy a lot of cars, this was the most aggressive finance department I’ve dealt with in about seven years!!!!!! Guy seemed like a cool person, but those tactics are outrageous 🙀😂. Stay away from this dealership at all cost. Not worth the games. If you read this and decide to swim against the current 🤪, good luck! You’ll find out the hard way. I definitely urge older folks to stay away and not fall into this dealerships aggressive and abusive tactics. Just not good! I also purchased some all weather mats in the parts department. Very nice guy, but the dealership charges 3% additional on top of what you’re already getting ripped off for if you use a credit card to pay. Total thieves and xxxxx. This place is a joke. More
Prompt for appointment. Knowledgeable and friendly. Price and trade allowance were close to my expectations, so negotiation was easy. We've bought other cars from Palm over Knowledgeable and friendly. Price and trade allowance were close to my expectations, so negotiation was easy. We've bought other cars from Palm over the years - service always good. More