Palm Chevrolet

On June 1, we walked away from Palm when the price quoted us on a new Malibu was not honored. No one seemed to care.We went elsewhere & 3 hours later had a new car.(At a better price,I might add!) I ema us on a new Malibu was not honored. No one seemed to care.We went elsewhere & 3 hours later had a new car.(At a better price,I might add!) I emailed Palm about the way we were treated- or mistreated- and Joe Humphrey contacted us and asked that we let him try to make it right.Though we had already purchased our new car, Joe still asked us to meet with him. We did so this AM and Joe gave us a check for $1000. This was the difference b/t the price quoted us and listed on the car in the lot-versus the price that changed once we were inside.("Sale no longer on" despite hang tags on all vehicles involved 4 hours after the dealership opened ) He also gave us coupons for free warranty work on the new Malibu. Joe Humphrey did an outstanding job of righting a wrong that no one else employed at Palm seemed to care about. He is a credit to your organization and perhaps some others there could learn from his style, professionalism and good manners. (HE didn't walk in to service customers talking on a cell phone- as another employee had.) Cudos to Mr Humphrey for a job well done.This dealership needs to employ more people possessing Mr. Humphrey's good character!! More

Ed was great, once we decided to purchase our Equinox he started looking for financing. Financing on that Saturday evening did not meet what we wanted, but on the following Monday he took it upon his self started looking for financing. Financing on that Saturday evening did not meet what we wanted, but on the following Monday he took it upon his self and had the financial person look further and was able to come up with financing that worked for us. We went downn that evening and purchased the car and I love it. Great customer service. More

Stopped in Palm Chevrolet to look at the new Camaro. At that point, I was not intending to purchase. Ed Del Rio greeted us. He was very courteous and helpful. After the test drive, my husband just had to that point, I was not intending to purchase. Ed Del Rio greeted us. He was very courteous and helpful. After the test drive, my husband just had to look into it further. Ed worked with us on our trade and incentives. Ended up purchasing the car. Very good salesman. Tom & JoAnne Caravella More

In my search for the late model low mileage car that I was looking for, I must have visited over 3/4 of the available New/Used car lots in Ocala. Palm Chevrolet had the best selection of "really" nice loo was looking for, I must have visited over 3/4 of the available New/Used car lots in Ocala. Palm Chevrolet had the best selection of "really" nice looking used cars of any of the lots. Palm Chevrolet has a really neat program of putting both the MSRP price AND their bottom line price in the window. You already know what the best price is so it saves all the haggling and pain of negotiation. Ed & John really bent over backward to make sure that I was happy with the whole process without putting pressure on me. Ken in Finance was very pleasant and knowledgeable in helping me get the extended warranty that I desired. WTG and thanx Palm Chevy team. More

it was a plesure doing business with them, the quality of service far surpassed my previous car dealership. Donald has made it a real pleasure to do business with palm chevrolet he's courteous and keeps me i service far surpassed my previous car dealership. Donald has made it a real pleasure to do business with palm chevrolet he's courteous and keeps me informed of new information. I would strongly recommend him to all my friends More

dI had a problem with the air conditioner. The Dealer made an appt. for me on the same day I called. They had to order a part but told me to come back 2 days later. The car was repaired on the appt. date made an appt. for me on the same day I called. They had to order a part but told me to come back 2 days later. The car was repaired on the appt. date at the promised time of day. Very efficient staff. More

i found the experience of the purchase of my malibu lt very stress-free. i have never dealt with a dealership without the dreaded hassle that all to often occurs. ed presented a deal that was too good to very stress-free. i have never dealt with a dealership without the dreaded hassle that all to often occurs. ed presented a deal that was too good to be true. he got me the best trade in price on my car but every possible incentive. ken got me on my way in short order. they both were very friendly and treated me and my lady with the utmost respect. i also wound up with a dynamite car. More

Ed was very helpful in finding the exact vehicle that we were interested in and was very efficient in getting us through the initial paperwork that was required. He then took us to Ken, in finance, who exp were interested in and was very efficient in getting us through the initial paperwork that was required. He then took us to Ken, in finance, who explained everything perfectly and got us through the financial part in record time. I would say that the total time spent was under 3 hrs--a new record for buying a car! We are extremely happy with the entire buying experience! More

MIKE SCOTT WAS A GREAT SALESMAN! HE WAS VERY KIND AND VERY PROFFESIONNAL! HE WORKED WITH US WAS NOT HIGH PRESSURE.MET ALL OF OUR NEEDS.I WOULD HIGHLY RECOMMEND HIM AND THIS DEALERSHIP TO EVERYONE!!!!!!! VERY PROFFESIONNAL! HE WORKED WITH US WAS NOT HIGH PRESSURE.MET ALL OF OUR NEEDS.I WOULD HIGHLY RECOMMEND HIM AND THIS DEALERSHIP TO EVERYONE!!!!!!! THE FINACE MAN WAS ALSO VERY KIND AND HELPFUL.THEY HAD THE HHR WE WANTED.WE COULD NOT BE HAPPIER WITH OUR PURCHASE More

The salesman, Ed, was friendly and diligent in his efforts to get us into a new car. The overall experience was pleasant and exceeded our expectations on price. We are very pleased with our new car efforts to get us into a new car. The overall experience was pleasant and exceeded our expectations on price. We are very pleased with our new car, and Ed's salesmanship was exceptional. We felt he had our best interests at heart and we are grateful. Thank you. More