Packey Webb Ford

As I am a repeating customer of Packey Webb, I am always amazed of the excellent service team, especially my Service advisor, Nick, Who is probably one of the best service advisors, customer service personn amazed of the excellent service team, especially my Service advisor, Nick, Who is probably one of the best service advisors, customer service personnel, And most honest and kindest person that I have ever met in any car dealership. Nick always goes over and beyond to make sure every experience is five star or better. Has someone who works in the customer service/management industry myself, and manage a team of associates, Nick is a rare breed of amazing service providers out there. I will always continue to trust Nick and value his opinion greatly on what is needed for my car. Thank you, Packey Webb and thank you, Nick for always providing the best experience ever. I also do want to make a mention of the service manager, Ryan, who always says hi to me, Knows who I am by name as a regular customer, and always check to confirm that I am receiving the best of service. It is a team effort that makes this team so wonderful. More

We rate Packey Webb Ford 5 Stars! This is our second review and we love them. The first visit was for a Ford recall and they handled it very well even washing the car before we picke This is our second review and we love them. The first visit was for a Ford recall and they handled it very well even washing the car before we picked it up. The latest visit was to purchase a 2019 Escape. We did visit other dealers who all acted just as you would expect like "used car salesmen" where price was their only concern! Packey Webb was more interested in our wants for a car and then price was discussed later! Most dealers seem to overlook the customers first item of importance, the car! Keep up the good work Packey! More

The Dealership was better than I had anticipated. From time I walked in until the time I walked out, I was felt at home with the environment and everyone I met. The Best car buying experience I ever From time I walked in until the time I walked out, I was felt at home with the environment and everyone I met. The Best car buying experience I ever had. More

Great salesperson and made the whole experience from start to finish very easy. Great dealership! start to finish very easy. Great dealership! More

Packey Webb is a great place to buy a car! Fast and friendly service! I would highly recommend. Fast and friendly service! I would highly recommend. More

This dealership was very helpful and helped me with all my needs. Definitely recommend them! my needs. Definitely recommend them! More

As always, Nick is as always the best Service Advisor ever. Always goes above and beyond to make sure his customers are always satisfied beyond expectations. This is such a rare quality and hard to today ever. Always goes above and beyond to make sure his customers are always satisfied beyond expectations. This is such a rare quality and hard to today. Thanks Nick for being the best and I will always come to you for all my Ford needs. More

So far so good. I came over from another nearby dealership and it was a nightmare experience after buy my new Bronco. Change has come for my new fellow future new ca I came over from another nearby dealership and it was a nightmare experience after buy my new Bronco. Change has come for my new fellow future new car buyers. Please be informed, Ford Consumer have not received any notification to say no more loaners! I think Ford should pay us the time period if we have our own vehicle. Make it an incentive toward their Ford Credit card. Does anyone care anymore More