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Packey Webb Ford

Downers Grove, IL

4.5
288 Reviews

1815 West Ogden Ave

Downers Grove, IL

60515

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Showing 288 reviews

November 10, 2023

They advertised a few pre owned trucks online I liked, I stalked them for a couple days online. I called & set up an appointment to see them. I filled out a credit application off Packey Webbs website and w More

by Sludge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Csakai
Nov 12, 2023 -

Packey Webb Ford responded

Hi, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 26, 2023

Thanks Packey Ford and Eric Finlon for helping me with my purchase and always ensuring I am fully satisfied! Love my truck! She’s a neck breaker! Thank you Eric ! More

by Ismael cruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Finlon
Nov 12, 2023 -

Packey Webb Ford responded

Hi Ismael, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 23, 2023

Simple sales and finance was the easiest and fastest I ever experienced. Above and beyond service! Great team, More

by sam.barhoumeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Mateo
Nov 14, 2023 -

Packey Webb Ford responded

We are happy we could make your experience a positive one! At Packey Webb Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 14, 2023

No pressure sales. Robert took the time to locate a vehicle (other than the one I originally was considering) which was a better option and the one I ended up buying More

by KVESELAK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Driver
Oct 25, 2023 -

Packey Webb Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Packey Webb Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2023

What an easy buying experience. Will Definitely go back when we are in need of more trucks. More

by kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Salazar
Nov 14, 2023 -

Packey Webb Ford responded

Kevin, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

September 29, 2023

Simple ordering process. Excellent communication on when vehicle would be ready for delivery. They were able to beat the interest rate I was pre-approved for through my credi More

by brkul96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Driver
Oct 11, 2023 -

Packey Webb Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 27, 2023

The Best dealership in Dupage County and Beyond! Ask for Kaitlynn She is the best. More

by KAH
Recommend Dealer
Yes
Employees Worked With
Kaitlynn, Ernie Mateo, Jerry Kuebler, Eric Mateo, Rafaela Schneggenburger
Sep 28, 2023 -

Packey Webb Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Packey Webb Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 23, 2023

Knowledgeable, organized, and helpful, when i picked up my vehicle they had everything ready including applying for my registration. More

by sfritz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Webb
Sep 25, 2023 -

Packey Webb Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 12, 2023

Between Matt and Greg, walk in the door service, to valet delivery of the 2nd vehicle. Gratzi More

by buhter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Big Shot Webb, Matt Csakai
Sep 25, 2023 -

Packey Webb Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 08, 2023

I always can get car in when convenient to me. Never have I once felt they wanted to repair things that didn’t need to be repaired … no scare tactics. It’s a pleasure to go there. Most honest c More

by jjb6401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 15, 2023 -

Packey Webb Ford responded

Hi, we are happy we could make your experience a positive one! We hope you continue to choose Packey Webb Ford for all your vehicle needs! Take care!

Sep 19, 2023 -

jjb6401 responded

Very good

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