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Packey Webb Ford

Downers Grove, IL

4.5
288 Reviews

1815 West Ogden Ave

Downers Grove, IL

60515

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Showing 288 reviews

May 30, 2024

Charles,Niko , and Chris made buying a car so easy and smooth. I let them know what i wanted and they were able to get me what I wanted within my budget. More

by Juan Alday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niko, Chris, Charles Franz
Jun 12, 2024 -

Packey Webb Ford responded

Juan, thank you for your wonderful response to the quality of service our Staff provides! At Packey Webb Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

May 29, 2024

Very good experience and a thoroughly pleasant buying experience. I cannot think of one thing I would have changed. More

by say27
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Driver
Jun 12, 2024 -

Packey Webb Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

May 23, 2024

Very professional, knowledgeable, helpful, and extremely patient. Matt Csakai is awesome! Thank you so much for making this car buying experience the best. More

by Carol9977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Webb, Matt Csakai
Jun 12, 2024 -

Packey Webb Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

May 09, 2024

I am very happy with my visit. All of our questions were answered and we were not rushed or under any pressure the entire process. You should go here. More

by scottgetter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Salazar
Jun 12, 2024 -

Packey Webb Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 26, 2024

As I am a repeating customer of Packey Webb, I am always amazed of the excellent service team, especially my Service advisor, Nick, Who is probably one of the best service advisors, customer service personn More

by Kevin T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dennis
Jun 12, 2024 -

Packey Webb Ford responded

Hi Kevin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 28, 2024

We rate Packey Webb Ford 5 Stars! This is our second review and we love them. The first visit was for a Ford recall and they handled it very well even washing the car before we picke More

by Papa Ken T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Borg, Service Dept. and Chris at the front desk., Charles Franz
Jun 12, 2024 -

Packey Webb Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

March 23, 2024

The Dealership was better than I had anticipated. From time I walked in until the time I walked out, I was felt at home with the environment and everyone I met. The Best car buying experience I ever More

by dswat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Finlon
Jun 12, 2024 -

Packey Webb Ford responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

March 20, 2024

Great salesperson and made the whole experience from start to finish very easy. Great dealership! More

by pjg111870
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Driver
Jun 12, 2024 -

Packey Webb Ford responded

Hi, your comments keep us motivated and working hard for all our guests! At Packey Webb Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 29, 2024

Nick and the service team at Packey Webb always take care of me and my vehicle amazingly. I wouldn’t trust anyone else to work on my truck. More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dennis
February 27, 2024

Packey Webb is a great place to buy a car! Fast and friendly service! I would highly recommend. More

by katm3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niketa Pettas
Mar 03, 2024 -

Packey Webb Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!