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Packey Webb Ford

Downers Grove, IL

4.6
299 Reviews

1815 West Ogden Ave

Downers Grove, IL

60515

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Showing 299 reviews

December 05, 2019

Did a great job doing my oil change. Employees were very courteous and my Vechicle was clean. Would go back there again.great customer service More

by Marcia55
Recommend Dealer
Yes
Employees Worked With
Service department
December 03, 2019

The service department at Packey Webb Ford dealership is excellent. The service advisors are very professional and always in a cheerful mood for their customers. More

by vanes1
Recommend Dealer
Yes
Employees Worked With
Kevin Maciel
November 13, 2019

If I could give no stars I would. Mike Payne is a pain to deal with. Complete pun intended. I took my vehicle here twice in a month time span to get serviced because the first time they couldn’t fix the prob More

by bob white
Recommend Dealer
No
Employees Worked With
Mike Payne
November 01, 2019

Beware. Selling cars in need of expensive repairs. BEWARE. I purchased a 2003 Camry thinking I got a fair deal. I purchased as is. I needed a cheap car quick for my daughter. A couple days later I More

by David
Price
Recommend Dealer
No
Employees Worked With
Eric Finlon
October 25, 2019

Replacing back up camera I was pleasantly surprised that the 2 hour repair only took 1 1/2 hours. The waiting area is comfortable with free coffee and water. More

by Crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
Nov 13, 2019 -

Packey Webb Ford responded

Thank you Crystal!

October 23, 2019

Lies and B.S. I went in for a driveline vibration concern. They replaced my ring and pinion. I was contacted by Sam the service writer who told me that after the ge More

by S.G
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam service writer
October 07, 2019

Great Service and Selection! Found the Perfect Car! We have purchased a number of vehicles over the years, but this was a first from Packey Webb and it was the best experience we have ever had when maki More

by M J Henshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Adam
Nov 13, 2019 -

Packey Webb Ford responded

Thank you Mr. Henshaw for your kind review! We are glad John and Adam were able to take care of you and address your needs with your vehicle.

September 21, 2019

It was great. Very friendly and helpful. I got exactly what I wanted for the price that was in my budget. I would definitely recommend this dealership to anyone loo More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie
Nov 13, 2019 -

Packey Webb Ford responded

Thank you Jamie! We are glad you had a great experience and Ernie was able to help you find the right vehicle.

September 14, 2019

Customer service As usual,was taken very good care of. Thank you . Bob as usual took very good care of my car. Kept me informed of everything that was going on. More

by JZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marks
Nov 13, 2019 -

Packey Webb Ford responded

We are pleased to hear about your experience with Bob. Thank you JZ!

September 10, 2019

long term relationship 10 years is a long time to do business with one car dealer. I also have my service on my car done here . They remind me, send me good service deals More

by Ed 903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Maciel
Nov 13, 2019 -

Packey Webb Ford responded

We are honored to have such a long standing relationship with our customers. It is customers like you that keep us motivated. Thank you for your kind words and a trusting relationship! Cheers!

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