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Packey Webb Ford

Downers Grove, IL

4.6
299 Reviews

1815 West Ogden Ave

Downers Grove, IL

60515

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Showing 299 reviews

February 04, 2020

Maintenance and recall I needed to complete my first maintenance visit and recall work on 2020 Explorer. It was an excellent experience with the work done right and on time More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
January 31, 2020

Easiest purchase and delivery As a purchaser of Ford cars and trucks from the Webb Family for over 60 years, the boys have maintained the family reputation extremely well. This las More

by rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John & Gregg Web and Joey B
January 28, 2020

The whole organization, beginning at the top with Brad Webb was helpful and great to deal with. Charles Franz, our sales rep, was very patient with us as we asked so many questions and changes. He was ve More

by Big Red
Recommend Dealer
Yes
Employees Worked With
Brad Webb, Charles Franz, Bob Marks, Chris (in finance)
January 21, 2020

Service fine after market follow up not good Brought my new 19 F-150 in Sept in for service on Tue Jan 14. Have a small paint flaw on hood and a question regarding my aftermarket remote start. Oi More

by Greg C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe Kevin and after market person is Samantha?
January 11, 2020

Just an oil change I no longer fee that the dealerships are just trying to make money from my ignorance. Packey Webb has treated me respectively informing me of things More

by SnowWhite1352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
December 31, 2019

Good experience I was able to trade in my '06 car and get a good and fair price on a '14 used car. It was a nice and quick transaction. The car I bought is in excelle More

by buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie
December 27, 2019

Great Service Department I came in to service my vehicle in preparation for the winter months. I came in around 2 pm and did not schedule an appointment. Despite not having an More

by l.duarte58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe it was a young man from Cicero with last name Macias.
December 19, 2019

The best the best dealer to buy your car from the The best the best dealer to buy your car ....from the salesperson to the managers everybody is really nice , they understand you needs so if you wanna More

by FlorBrad
Recommend Dealer
Yes
Employees Worked With
Elliott , Christ.
December 13, 2019

Always a pleasure!!!! Explained everything before any work was done and always done in a timely manner, thank you again for everything and also very professional More

by Kopacz4
Recommend Dealer
Yes
Employees Worked With
Kevin and Bob
December 13, 2019

Ford Transit Connect XL Eric F. helped me purchase a 2019 Transit connect XL. He was great to work with, very responsive and patient. I looked around at many dealers and Pac More

by Oakwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric F. and Elliot
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