Packey Webb Ford
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Good dealership. Proficient sales team. Treated fairly I've been a customer there for a long time and intend to remain their customer. Proficient sales team. Treated fairly I've been a customer there for a long time and intend to remain their customer. More
I came for an oil change and a windshield wiper system was not working. I was charged $196 to tell me that the windshield wipers Not working. And than told the the wipers Motor need to be replaced $80 was not working. I was charged $196 to tell me that the windshield wipers Not working. And than told the the wipers Motor need to be replaced $800 . After all I just got the oil changed and paid the $196 to inform me with the Motor on the wipers system need replacement. The guy on the service desk applied %10 discount (felt sorry for me if guss) $243 later got only the oil changed and inform that my windshield wipers not working which i was aware of . Not cool Brad Webb. Been a customer for over 13 years man . Also the plastic cover on the bottom of the Engine was not screwed back in it was dangling i had to find a screw to hold it good thing I saw it in my Drive way More
I was treated kindly by the staff and driver who brought me back home. I appreciated how quickly I was able to get my vehicle in for service and how fast the problem was fixed. I would definitely recommend me back home. I appreciated how quickly I was able to get my vehicle in for service and how fast the problem was fixed. I would definitely recommend this dealership to anyone looking to purchase a vehicle or have it in for service More
Received vcml, called back 2x with response not until 4:00. Normally have car dropped off at house, couldn't do it because service didn't get completed until late. 4:00. Normally have car dropped off at house, couldn't do it because service didn't get completed until late. More
Fantastic salesman, sales manager and finance manager. It was a most pleasant experience. I’m most definitely coming back in the future to do business. Thank you team Webb. It was a most pleasant experience. I’m most definitely coming back in the future to do business. Thank you team Webb. More
Service & parts staff very knowledgeable & helpful with information about our vehicles and tracking apps to check out maintenance and vehicle information. Good feeling about being here and want to move for information about our vehicles and tracking apps to check out maintenance and vehicle information. Good feeling about being here and want to move forward with price comparisons for our fleet needs, also going to schedule my personal Fusion for a transmission flush and some recall notices. More



